Locate a Locum Bewertungen 223

TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

First class service by Aidan got the issue solved for me Immediately and got my account approved and chased things up for me. Went above and beyond. Great experience!!!

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Works very professionally for the professional. Completely transparent, efficient, easy-to-use App (once everything or uploaded of course) fast payments and instant bookings. Therefore, no am... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Avoid Locate a Locum. I was contacted and asked to reupload documents already provided during onboarding, which took place when Locate a Locum was still in its infancy. I was also asked for a w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Avoid this agency. As an ACT had a bad experience before even worked any shift. Communication is very bad, email and messages totally ignored. You ‘apply’for shifts but it does not mean they are ‘book... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Gesundheit & Medizin

Vom Unternehmen geschrieben

Locate a Locum is an online platform for locum pharmacists and optometrists. We work with Asda, Boots, Day Lewis Pharmacy, Superdrug, Specsavers and many more employers across the UK. Join 50,000+ locums already using the platform and 8,000 employers actively posting shifts! Download the Locate a Locum app today from the Google Play Store or Apple's App Store.


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

223 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 72 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Ryan was very helpful

Ryan was very helpful. Now I can book shifts again
Thanks Ryan

23. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Locate a Locum

Hi Nita, thanks for this 5-star rating and for choosing to work with us, Olivia

Bewertet mit 1 von 5 Sternen

App crashes all the time

App crashes all the time, website unreliable, avoid!

23. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Locate a Locum

Hi Ash, sorry to hear you've had issues with your app. You can always contact support@locatealocum.com and we'll be able to look into this for you. Thanks, Olivia

Bewertet mit 5 von 5 Sternen

The agents at LAL are efficient

The agents at LAL are efficient. If I message them, they usually contact me within the hour and help me secure shifts easily.

23. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Locate a Locum

Hi Kristina, thanks for your 5-star review! We're glad to hear the team are able to support you! Thanks, Olivia

Bewertet mit 1 von 5 Sternen

Everything looks clear and easy but.....

Took very long time to review the documents, no one seems helping. Whenever you go on the website and ask for help, it said it will take about an hour to get reply but last time I waited for 4 hours there's still no reply at all.

Not helpful and not user-friendly at all

14. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Locate a Locum

Hi Alex, I'm sorry to hear you've had issues getting registered. If you are still experiencing delays please reach out to me at olivia@locatealocum.com and I will be able to advise. Thanks, Olivia

Bewertet mit 5 von 5 Sternen

May is amazing

May is amazing, great personal service and found me work at short notice. Always available and quick to respond

14. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Locate a Locum

Hi Rupi, thanks for this 5-star feedback and for choosing to work with us, Olivia

Bewertet mit 5 von 5 Sternen

Everything was quite easy.

Everything was quite easy.

The staffs are very professional.

13. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Locate a Locum

Hi Thomas, thanks for sharing your 5-star feedback and for choosing to work with us, Olivia

Bewertet mit 1 von 5 Sternen

Locate a homeless locum

Locate a homeless locum. The company drives locum rates lower and lower and doesn't give the ability to negotiate. We should all boycott these apps so we can gain some control and power back over our rates and not sell ourselves short! What was the point in studying all those years with ever increasing work load and getting paid less than a plumber.

17. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Locate a Locum

Hi Ida, I'm sorry to hear that this has been your experience so far, especially when so many locums are having a positive experience with the app.

In terms of not having the ability to negotiate, this feature is available on selected shifts. With our Smart Tabs on the app, you can easily find all shifts that can be negotiated.

I also recommend connecting with your Locum Success Consultant who can negotiate on your behalf and find shifts that meet your requirements in terms of rates, location and expenses.

You can connect with them at info@locatealocum.com. Please feel free to ask any questions you may have to the team so we can help you get the most out of your LAL experience.

Thanks,
Olivia

Bewertet mit 5 von 5 Sternen

This is one brilliant app

This is one brilliant app ! It has made life so much easier . I’ve been a locum for almost 30 years and it’s so well thought out . Well done to the people who put it together they should be canonised !!!

Kind regards

Steven Sarang - Senior Optometrist.

10. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Locate a Locum

Hi Steven, thank you so much for this glowing feedback. We're delighted to hear the app has made life so much easier. Thank you for choosing to work with us. Thanks, Olivia

Bewertet mit 5 von 5 Sternen

very quick confirmation

very quick confirmation
easy to pick dates

6. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Locate a Locum

Hi Abdulkarim, thanks for your 5-star review and for choosing to work with us. Have a great day, Olivia

Bewertet mit 1 von 5 Sternen

Documents valid for a long period of…

Documents valid for a long period of time have been requested again ! These created me problems with the payments and bokings !

20. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Locate a Locum

Hi Gheorghe, I'm sorry to hear you've had difficulty with your documents. Can you please reach out to us at info@locatealocum.com if you've continued to have issues? Thanks, Olivia

Bewertet mit 5 von 5 Sternen

Ryan is great!!

Ryan is great and he helped me to sort out a shift quick and easy!! Highly recommended!!

28. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Locate a Locum

Hi Gary, thanks for your fantastic feedback. We agree, Ryan is great! Thanks for choosing to work with us, Olivia

Bewertet mit 5 von 5 Sternen

Ryan from locatealocum

Ryan was very helpful and exceeded my expectations.

18. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Locate a Locum

Hi Ned, thank you for this fantastic 5-star review! We're delighted Ryan was able to help. Thanks, Olivia

Bewertet mit 1 von 5 Sternen

Very difficult to getbthrough to staff…

Very difficult to get through to staff at Locate a Locum and my processing fees for DBS was NOT reimbursed yet until after 1 year of completion of shifts.

2. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Locate a Locum

Hi Hla, thanks for taking the time to give your feedback. As mentioned previously, to process the DBS claim, we require a purchase receipt. Once we have this, I can review and process the claim. Thanks, Olivia

Bewertet mit 5 von 5 Sternen

very easy to book a shift

6. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Locate a Locum

Hi Adiza, thank you for your 5-star review and for choosing to work with us. Have a great day, Olivia

Bewertet mit 5 von 5 Sternen

Efficient and quick to their query

Jill and Olivia, has been absolutely fantastic in their support. I can't say much but they are so efficient in responding to my queries and making sure everything runs smoothly for me. I am indeed grateful. You can't falter the app its been great so far 👌

10. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Locate a Locum

Hi Barbara, thank you for taking the time to leave this review. I am glad Jill and I were able to support you. Thanks for choosing to work with us. Have a great day, Olivia

Bewertet mit 5 von 5 Sternen

Quick and efficient platform

Quick and efficient platform. Issues get resolved in minutes. Thank you for the service you provide.

29. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Locate a Locum

Hi Michael, thanks for this 5-star review. I'm glad you are finding the platform quick and efficient! Have a great day, Olivia

Bewertet mit 5 von 5 Sternen

Thank you Josephine !!!!!…

Ok I never leave reviews but I thought it needed to be done . I wanted to thank Josephine she was extremely helpful on a number of occasions she helped me get locum access for my smart card and it was done within ten min, she then helped me make sure that my hour break was paid for after it got cancelled it was sorted . You guys are lucky to have someone like her she is on point and efficient , with regards to the app I couldn’t be more happier I get payed on time with no problem and it’s so easy to use the only thing I would say I get logged off which can be annoying but it isn’t the biggest issue ever . Otherwise if you are a pharmacist that needs a locum app this is the BEST one on the market the others are rubbish . It’s always at real time and straight forward .
Thanks for all your help Josephine !!!

23. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Locate a Locum

Hi, thank you so much for this wonderful review and shout out to our superstar Josephine! 🚀

Bewertet mit 1 von 5 Sternen

Review of Agency Practices: Frequent App Issues, Unfair Market Data Access, and Restrictive Policies Limiting Locum Opportunities

The app frequently crashes and logs users out, requiring them to re-enter information each time, which is highly frustrating.

Although the company claims it doesn’t set rates, it equips employers with comprehensive market data, including the rates locums are accepting locally and in wider areas. This not only highlights to employers that they could potentially lower their rates but also provides them with an unfair advantage by not making similar information available to locums. Locums are left in the dark about prevailing rates in different areas, creating a significant disparity in the information accessible to each party. While it's understandable that the company might want to attract employers by providing such data, this practice does not facilitate a balanced playing field between employers and locums.

Employers can post and then cancel shifts to gauge market rates without facing any consequences, while locums are penalised heavily for cancelling. This disparity in treatment is unfair.

Shift postings are visible, but applying to them is restricted—locums must meet specific criteria or wait for procedural updates, yet the shifts remain listed. This lack of access complicates the application process unnecessarily and frustrates users who are ready and able to work but are hindered by these opaque restrictions.

Negotiations are tightly controlled, severely limiting locums' ability to negotiate beyond a few pounds above a predetermined maximum rate. Moreover, there is no option to include essentials like paid lunch or mileage, further restricting their ability to secure fair compensation and working conditions. This restrictive policy significantly undermines locums’ bargaining power and overall job satisfaction.

Despite widespread complaints about certain firms, the agency fails to penalise companies that do not compensate their locums and shows little interest in advocating for locum rights. This lack of action continues to affect the welfare of locums adversely, underscoring a need for greater accountability and support from the agency.

If this agency operated as a truly open marketplace, facilitating free market transactions between employers and locums without interference, it would be acceptable. However, the platform is highly restricted and clunky, imposing numerous limitations on negotiations and transactions. These restrictions hinder the natural dynamics of supply and demand, detracting from what could be a more effective and equitable service.

6. Mai 2024
Bewertung ohne vorherige Einladung

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