Dear Cindy,
Thank you for sharing your perspective. We have reviewed your claims against our complete chat history. The factual inaccuracies in your statement must be corrected.
1. Website Delivery – Documented Fact
Your claim: No websites were ever delivered.
Fact: One website (purapedicure.be) was fully developed, published, and operational. On September 6, 2025, we confirmed indexing was 100% complete. The site generated real business. On October 8, 2025, you confirmed receipt of a paying client via that website. You also acknowledged a second client booking on November 21, 2025.
A service cannot be claimed as "never delivered" when you acknowledged receiving paying clients through that service.
2. Total Amount Paid
Your claim: "5K in opgelicht"
Fact: Your payments totaled significantly less than 5,000 euro, spread over 24 months of active services including hosting, maintenance, and legal compliance work. The one-time payment you reference was for a separate project. The majority of your payments were for services actually received.
3. The Second Website – Project Status
Your claim: The second website was never delivered.
Fact: The second project required complex legal compliance — financial regulations, GDPR, international payment systems, and safety standards. You acknowledged this complexity. You ultimately demanded a refund of your payment for this project, which constitutes cancellation. A project cancelled by the client cannot simultaneously be claimed as undelivered.
4. Architecture/Licensing – UK Law
Your claim: The company operates without a valid license for architecture.
Fact: Under UK law (Architects Act 1997, Section 20), only the protected title "Architect" is legally regulated. Nexari Group Ltd has never claimed this title. Operating a business that provides architectural services — without using the protected title — is fully legal under UK law.
The Architects Registration Board explicitly confirms a "pragmatic approach" to terms like "systems architect." Nexari Group Ltd has never been investigated or penalized by the ARB. Your claim of illegal practice is legally incorrect.
Nexari Group Ltd is a properly registered UK company, fully compliant with the Companies Act 2006. OmniRizon is an internally used product, not a registered company.
5. Defamation Notice
Your public statements — including the phrase "Pure oplichting" — are factually false. Under the Defamation Act 2013, false statements that cause serious harm to reputation may give rise to legal liability. We have provided documented evidence above. We reserve all legal rights and remedies.
6. Final Communication
This response constitutes our final statement on this matter. We will not engage in further public or private correspondence regarding these claims.
References:
Website completion and indexing: September 6, 2025 (chat log)
Client booking acknowledgment: October 8, 2025 (chat log)
Second client confirmation: November 21, 2025 (chat log)
Refund demand / cancellation: April 6, 2026 (chat log)
Architects Act 1997, Section 20 (UK legislation)
Companies Act 2006 (UK legislation)
Defamation Act 2013 (UK legislation)
Nexari PR and Legal Team