Claims are processed very quickly and accurately. Mistakes are very rare. Tech staff are helpful, informed, and efficient when rare need to get help does arise. Only complaint- and this is minor - is... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Pretty easy system to use for submitting claims - but if you need to take patient payments, their Stripe solution is horrible. Called support - spoke with a rep who said she fields Stripe complaints s... Mehr ansehen
Unternehmen hat geantwortet
OfficeAlly meets my needs. I appreciate that everything is in one place - reminders, calendar, clients' charts, billing. There are still improvements to be made, as Patient Enrollment process can be c... Mehr ansehen
Unternehmen hat geantwortet
Longtime, trusted business partner of our healthcare group. OA is a reliable, well run company. It offers responsive, professional customer service and products with great price points (some pro... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Office Ally
Vom Unternehmen geschrieben
Healthcare Solutions for Accelerating Reimbursement & Maximizing Revenue
Simplify Claims Reimbursement
Leverage our All-Payer clearinghouse >- Verify insurance eligibility prior to intake
- Fix errors before submission
- Submit claims to any payer
- See real-time status of claims
Support Payer-Provider Relations
Access Payer Gateway solutions >- Reduce rejections with custom rules and edits
- Assistance with claim routing
- Hosted Payer data solutions
Boost Revenue Recovery
Reduce bad debt and maximize claims reimbursement >- Find known and unknown billable insurance
- Review Medicare encounters for underpayments
- Respond to audits and appeal denials
- Identify and enroll patients into Medicaid and financial assistance
Enable Value-Based Care
Support enhanced quality of care- Monitor patient rosters
- Address and close gaps in care
- Securely exchange clinical data
Efficiently Run Your Practice
Run small- and medium-size practices- Offer appointments and scheduling
- Manage clinical documentation
- Electronically order and prescribe
- Support payments and accounting
Kontaktinformationen
1300 SE Cardinal Ct #190, 98683, Vancouver, Vereinigte Staaten
- 360-975-7000
- support@officeally.com
- officeally.com
4,1
Gut
172 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Office Ally helps my bottom line
Office Ally has helped me streamline my billing and therefore made my payments process more quickly and consistently. Office Ally helps me stay on top of my bottom line. Highly recommend. Mark S
15. August 2025
Bewertung ohne vorherige Einladung
Antwort von Office Ally
Thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Mostly pro's
OfficeAlly meets my needs. I appreciate that everything is in one place - reminders, calendar, clients' charts, billing. There are still improvements to be made, as Patient Enrollment process can be clunky. And we are yet to figure out how to give our patients access to their records.
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von Office Ally
Thank you for the complimentary review and thank you for being a valued customer. We are very glad that you are enjoying the product.
We value your feedback and would like to reach out to better understand your feedback, however, we're unable to locate your contact information based on the details provided in this review. Please provide additional information (e.g., company name, account name, etc.) so that we can work toward improvements.
Great that they’ve left the “classic”…
Great that they’ve left the “classic” layout available. I find it much easier to input data than the new screens
31. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Office Ally
Stephanie, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Very helpful and great to deal with
Great company to deal with. Been dealing with them for years
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von Office Ally
Ilan, thank you for the complimentary review and thank you for being a long time valued customer. We are glad that you are enjoying the product.
I have used Office Ally for over 20+…
I have used Office Ally for over 20+ years and it works very well for me and I trust the process. If a mistake is made it is me, never Office Ally. I only use the very basic information on the Classic part of Office All, not the new program.
13. August 2025
Bewertung ohne vorherige Einladung
Antwort von Office Ally
Chris, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Excellent third-party billing system
I use the old, "classic" version, and I appreciate that it's still available after the update. I also like that I can create forms for each patient that prefills their data on claims.
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von Office Ally
Thomas, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Representative was interested in my…
Representative was interested in my concerns & was diligent in exploring the issue to enhance my understanding
13. August 2025
Bewertung ohne vorherige Einladung
Antwort von Office Ally
Mark, thank you for the complimentary review and thank you for being a valued customer. We are glad that you have had a positive experience with our support.
Antwort von Office Ally
Courtnay, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
The convenience of filling out billing…
The convenience of filling out billing statements and having them electronically sent. It’s just wonderful.
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von Office Ally
Mark, thank you for the review and thank you for being a valued customer.
the system has issues with running very…
the system has issues with running very slow
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von Office Ally
Debbie, we sincerely apologize for any inconvenience you've experienced with our software and appreciate your feedback. We value your feedback as we continue to invest in enhancing the features and functionality of our products, as well as improving our service offerings.
Someone from our team will be reaching out to you soon to better understand the issue and help seek a resolution.
***UPDATE: Debbie, our team has tried several times to reach out to you to seek a resolution. If you are still having issues please reach out to our support team at https://cms.officeally.com/contact-support
I initially started my business with…
I initially started my business with paper files and office ally was an intuitive, clearinghouse for my billing. As my business grew I wanted a platform that reflected my ability to offer more for online intakes, clinical note storage, and rapid assistance. I made a change but made certain my clearinghouse remained office ally. They are seem less and the best I have utilized.
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von Office Ally
Janet, thank you for the complimentary review and thank you for being a continued valued customer. We are glad that you are enjoying the product.
Once I comprehended the rather…
Once I comprehended the rather complicated protocols, filing claims has become much simpler.
2. August 2025
Bewertung ohne vorherige Einladung
Antwort von Office Ally
Jim, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Flexible and full features
Full features. Flexible for all work flows. Could be improved with ability to integrate with other applications such as Quicken or QuickBooks.
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von Office Ally
Larry, thank you for the complimentary review and thank you for being a valued customer. We are very glad that you are enjoying the product.
We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings.
Awful Ally!!!!
I’ve been with this company for 12 years and had consistently positive experiences, until about three years ago, when they overhauled their entire system. Since then, the quality has steadily declined. Logging in is often impossible or takes over 30 minutes, and repeated requests for help are met with generic advice like clearing cookies, which never resolves the issue.
They market themselves as a free service, but fail to disclose that most insurance companies they work with are out-of-network, leaving small practices like mine to pay up to $8 per claim. On top of that, they’ve raised rates without notice and charged for services I never authorized. It feels deceptive and exploitative.
After years of frustration, I’m done. I strongly urge others to reconsider using this platform. It’s been an awful experience and this company does not deserve your business.
5. August 2025
Bewertung ohne vorherige Einladung
Antwort von Office Ally
We are sorry to hear that you have not had a positive experience with Office Ally solutions and support. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings.
Easy to use website
Easy to use website. Thank you very much.
23. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Office Ally
DeVon, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Pisses me off
Most every time today either I can't log in or it takes 25 minutes or more to get into the program. Also this is the third day within the last 2 months and office ally gives no discount, no credit, etc. With this kind of unwillingness to stand behind your product, I wouldn't recommend this EMR ever. Also when they don't like your diagnosis code, they hold the claims up for 3 months without informing the practice a reason
14. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Office Ally
We are sorry to hear that you haven't had a positive experience with Office Ally solutions. We value your feedback as we continue to invest in enhancing the features and functionality of our products, as well as improving our service offerings.
We would like to reach out and help resolve these issues. However, we're unable to locate your contact information based on the details provided in this review. Please provide additional information (e.g., company name, account name, etc.) or reach out to our support team at https://cms.officeally.com/contact-support so that we can work toward a resolution.
Office Ally is extremely efficient
Office Ally is extremely efficient in facilitating my billing. It alerts me to any mistakes immediately so I can correct it and send that billing on it's way.
I appreciate this product greatly.
1. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Office Ally
Jeanne, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
IT WOULD BE BENEFICIAL
IT WOULD BE BENEFICIAL, FOR BILLING COMPANIES AS WELL AS PROVIDERS, TO BE ABLE TO SEE THE CLAIM NUMBER WHEN CORRECTING A CLAIM IN THE BILLING/BILLING AREA. YOU GUYS HAD IT BEFORE, AND IT WAS SO MUCH EASIER. PLEASE PUT IT BACK.
29. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Office Ally
Ileana, thank you for the complimentary review. We are very glad that you are enjoying the product.
We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings.
Someone from our team will be reaching out to you soon to better understand the issue and help seek a resolution.
Office Ally is an amazing clearing…
Office Ally is an amazing clearing house for us. We have used them for over 6 years and have never had an issue!
27. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Office Ally
Tammy, thank you for the complimentary review and thank you for being a long-time valued customer. We are glad that you are enjoying the product.
Service Center
The website did what I wanted it to do. When I had problems I could contact their support, so that's nice. I like the user interface.
25. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Office Ally
Felista, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
So funktioniert Trustpilot
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