Plug In Stations Bewertungen 1 138

Brandon arrived early and on time and introduced himself. Very pleasant and knowledgeable person to speak to. Carried out installation of electric car charger, all work neat and tidy. Highly recommend Brandon and the company thank you

First class Sam was very good took lots of time learning me and my husband how the charger works nothing stops him not even rain I would like to add all material used where top quality and thanks for a great job done

Excellent, prompt service,

The installation side was good, I explained to the fitter where the wiring was going from and to, and where the plug in box needed to be positioned.
However the explanation regarding the app and how to use the equipment was very quickly brushed over. I would suggest that this side of the installation needs to be explained better to the customer who bearing in mind could be having this type of equipment fitted for the first time (as I was) and not familiar with how the app/equipment works, which made me feel that the fitter didn't take this into consideration! and just wanted to get away onto the next job.

When my EV consumer unit kept tripping and eventually stopped working I opted for this company because of their good reviews. An engineer came out and diagnosed a fault in the consumer unit, it cost me £144 to discover what I already knew. That was on January 7th and I’m still waiting to hear what the next step and cost might be.
I’ve given up now and will get an independent electrician to do the job.

The engineer that attended was very thorough and went through everything.
Although he arrived later than expected he was courteous and very helpful.

Great communication, the work was tidy and well done. You could see that they took pride in their work, unlike an install carried out by another firm at our previous property.

Fairly straightforward communication, had to send in a few pics and video and quoted for the product Ohme pro home and installation work. The pricing was competitive but also the timing was quick and they gave dates a week from confirmation. The installer was friendly and helped in showing me the start up and operations. All in great 👍

The whole process was efficient from start to finish. From a quick video chat on WhatsApp to get a look at the layout of the house; to the friendly, professional and excellent engineer who completed the install quickly and effectively.

Excellent service from start to finish.

I’m a Motability customer getting a Ohme point out in by plug in station. Was booked in for an appointment between 12-3pm gets to half past 3 no communication so I ring them. I am told by a lady that the engineer is still in the area and that she would get in contact with me once she has got hold of engineer. Half an hour goes by and I pick up the phone to overhear the lady I’m about to speak and the lady I spoke to before having a conversation between each other. The lady I spoke to before is telling the lady I’m about to speak what she had told me which was she couldn’t get hold of the engineer and would call me once she does. Anyway the lady I speak to the second time tells me there has been a “safety issues” at a prior customer and would send a £25 Amazon voucher as engineer is now unable to attend. Rebooks me in for 19 Jan a whole week and a half away and says she will contact us once she has spoken to the booking team on the Monday. Waited until the Tuesday rang them and spoke to a women called Shona. I explained the situation and how the communication had been poor and Shona was very rude, she tells me well you got £25 that’s all we are going to give you. At no point had I asked for anything additional I just wanted a sooner date and better communication. Shona made me think that as a first time motorbility customer that because we are not “proper clients” she didn’t care. Honestly so disappointed.

All round good experience Gavin the installer arrived promptly within the expected timeframe. The installation was undertaken professionally with Gavin explaining the product. When an issue occurred regarding output additional support was given by the Plug In Systems and Ohme technical desks providing a solution.

Sales and customer care pre installation were spot on. Installation painless too. Well done. I hope after care is as good. Highly recommended.

Excellent service from start to finish. So straight forward and easy. Installer was really friendly and did a great job. Highly recommend.

The guy who installed it wasn't very helpful didn't explain anything after installation and left bits of wire on the floor and brick dust

Plug in stations were an absolute delight to deal with from dealing with Eren who booked the job in through WhatsApp and making sure all the photographs I took were ok so the installation went smoothly kept in touch regularly and even managed to move my job forward to the guys who did the install who were very polite helpful and made minimal mess to which they cleaned up after I would definitely recommend plug in stations to anyone

Excellent service, from start to end, friendly helpful staff.

Plug in stations were very quick to give a competitive quote but better still rhey were able to fit the charger within 10 days- buying from Octopus for example said they would give a quote in 6-8 weeks!!
The fitters arrived early on a horrible rainy day and got on with job quietly and efficiently without making a mess despite the pouring rain.
Charger works perfectly.
A great and timely service thank you

Alan was very proficient and capable performing the install with no problem

The ordering process was straightforward with great support from Plug in Stations and for me the price represented good value. My only issue was that my installation was rescheduled which was a little inconvenient. When the technician arrived the installation was carried out quickly and everything worked first time. Really happy with charger and service