Rapid Radio and the team is amazing ! I have over 50 Radios and have been around since day one ! I keep adding radios for all my company's and I even have my older family members having on we love kee... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Their marketing is filled with misleading and flatly false information. It is nothing more than a cell phone based walkie talkie that uses cell networks for its coverage. If you couldn't use your ph... Mehr ansehen
We first heard about Rapid Radios from one of our member cooperative managers. We decided to purchase six radios for our field and office staff to communicate when the field staff are in remote areas... Mehr ansehen
Unternehmen hat geantwortet
Lucas in customer service was a huge help—truly outstanding support. He handled everything with common sense and didn’t waste time going back and forth. When there’s an issue, they take care of it... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Rapid Radios is the only 2-way radio walkie-talkie with nationwide range and no monthly fees. Enjoy crystal clear, private communications with Rapid Radios!
Kontaktinformationen
829 Forest Hill Ave SE, 49546, Grand Rapids, Vereinigte Staaten
- (616) 227-3466
- info@rapidradios.com
- rapidradios.com
4,3
Hervorragend
316 Bewertungen
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Service Excellence by Marissa Rollinger taking my Order
I was fortunate to be helped by Marissa Rellinger who listened to my communication needs. She then apprised me of my options for placing my order, we agreed on one and got started. I gave her the programming details, she confirmed the information, gave me expected delivery time, and placed my order.
I couldn't ask for a easier or smoother ordering experience than than what I experienced with Marissa
14. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Rapid Radios
Thank you so much for your kind words! We're thrilled to hear that Marissa provided you with such a smooth and efficient ordering experience. At Rapid Radios, we take pride in delivering attentive, personalized service, and it's great to know Marissa was able to meet your communication needs so thoroughly. We truly appreciate your business and look forward to assisting you again in the future!
Warm regards,
The Rapid Radios Team
Do not believe this
Do not believe this, it as all a lie. Bought two radios after calling and speaking with their sales reps. We thought they would be great for us to use with our boat. They assured me several times that they would work when I was in the Bahamas and my wife was in Florida as long as I signed up for and purchased the global plan which I did. I then took our yacht over to the Bahamas and guess what, they did not work AT ALL. I called them when I returned only to be told that I only had 7 days to return them and since we did not do the trip until past the 7 days we were sol. Horrible company, they work nothing like NexTel which was amazing.
18. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Rapid Radios
We’re very sorry to hear about your recent experience and appreciate you bringing it to our attention. It’s always our goal to ensure our customers are satisfied and fully informed, and we regret that this wasn’t the case for you.
To clarify, our radios do require access to cellular networks in order to function, and they use a combination of major carriers to provide coverage—including international locations like the Bahamas with the add on. With the global plan you mentioned, the radios should have worked during your trip, so we’d really like the opportunity to look into what went wrong.
Please reach out to us directly with your contact information so we can review your account, investigate the issue further, and work toward a resolution that makes this right for you.
We truly value your feedback and hope to speak with you soon.
Sincerely,
The Rapid Radios Team
Great Customer Service !
Great Customer Service !
Fast implementation.
9. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Rapid Radios
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service and that the implementation process was fast and smooth.
If there's ever anything else we can do for you, don’t hesitate to reach out. We appreciate your support and look forward to continuing to serve you!
Best regards,
The Rapid Radios Team
Low on gas and no where to go
I was in a very remote area in New York recently and lost all satellite and mobile phone communications. I was down to 1/8 tank of gas with no idea where to go to fill up. Luckily, my wife had her Rapid Radio on and I was able to communicate with her to help me find gas. THANK YOU so much for a powerful product.
11. März 2025
Bewertung ohne vorherige Einladung
Antwort von Rapid Radios
Thank you for sharing that experience—it really means a lot to us. Being stranded without signal is a tough situation, and we’re so glad Rapid Radio helped you stay connected and find your way.
Hearing how our product made a difference in a real-world moment like that is exactly why we do what we do. We're grateful to have been a part of your solution.
Thanks again for your trust and support!
Take care,
The Rapid Radios Team
Very friendly GREAT SERVICE
Very friendly , courteous , new the info asked about , new the prices and helped while I was driving !Terrific help !
10. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Rapid Radios
Thank you so much for your kind words! We’re glad to hear our team was friendly, knowledgeable, and able to assist you—even while you were on the go.
Providing terrific help is what we strive for, and your feedback truly makes our day. If you ever need anything else, don’t hesitate to reach out!
Best regards,
The Rapid Radios Team
I purchased the radios for my family in…
I purchased the radios for my family in case of an emergency. I felt like they would be a great backup if our cell phones would lose all power. They are a great backup source.
14. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Rapid Radios
Thanks for your feedback! We're happy to know our radios help you feel prepared for any emergency.
— The Rapid Radios Team
Antwort von Rapid Radios
Thanks so much! We're glad to hear you love them and that they're working great for you.
— The Rapid Radios Team
Our radios are awesome!
Our radios are awesome!! Thank you for solving our long distance communication needs!
1. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Rapid Radios
Thank you for the great feedback! We’re happy to hear our radios are helping with your long-distance communication needs.
— The Rapid Radios Team
Great customer service
Agents was informative and helped quickly with my issue.
8. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Rapid Radios
Thank you for your kind words! We’re glad our agents were able to assist you quickly and provide the information you needed.
— The Rapid Radios Team
We recently purchased Rapid Radios for…
We recently purchased Rapid Radios for our kids so they could stay in touch with us, and we’re beyond impressed. When cell phone towers went down in our area, these radios became absolutely essential. We were still able to communicate clearly and continue our delivery routes without a hitch.
They’re incredibly easy to use—even for our younger kids—and the sound clarity is excellent. Battery life has also been impressive, lasting us through busy days without needing a recharge. We’re already considering purchasing more for other family members. Highly recommend for both everyday use and unexpected situations!
9. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Rapid Radios
Thank you for sharing your experience! We’re thrilled to hear our radios have been a reliable lifeline for your family, especially during those outages. It’s great to know they’re easy to use, have clear sound, and strong battery life — all key features we strive for. We truly appreciate your recommendation and look forward to helping your family stay connected in the future.
— The Rapid Radios Team
Great customer service quick response…
Great customer service quick response of their team from inquiry
8. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Rapid Radios
Thanks for the feedback! We’re happy to hear our team provided a fast and helpful response to your inquiry.
— The Rapid Radios Team
Works in the Rocky Mountains
Their radios have been a great resource for our family to stay in touch, we live in the Rocky Mountains and cell phones don’t always work. So far these have been great even with sporadic signal.
8. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Rapid Radios
Thank you for sharing your experience! We’re glad our radios have been a reliable way for your family to stay connected, especially in challenging mountain terrain. It’s great to hear they’re holding up well even with spotty signals.
— The Rapid Radios Team
Great tool!
We bought 6 of these a few weeks ago to have on our farm. They work amazing and would definitely recommend! They meet all of our needs and are definitely worth the money!
10. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Rapid Radios
Thank you for your great feedback! We’re happy to hear the radios are working perfectly on your farm and meeting all your needs. We appreciate your recommendation and support!
— The Rapid Radios Team
Amazing Radios
These are a perfect solution for my family while vacationing, and I'm enjoying using them on the trails while out and about on our ebikes for group communication. I love these things!
8. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Rapid Radios
Thank you for your wonderful feedback! We’re glad our radios are the perfect solution for your family vacations and outdoor adventures. Enjoy staying connected on the trails!
— The Rapid Radios Team
I highly recommend Rapid Radios…
I have 15 radios on my account and they all work perfectly! If I ever do need any assistance my emails have been answered fully and satisfactorily and also very speedily! Customer service has been awesome! We love our radios and depend on them! I highly recommend Rapid Radios. You wont be disappointed!
Donna Tucker
Texas
7. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Rapid Radios
Thank you so much, Donna! We’re thrilled to hear that all 15 radios are working perfectly and that our customer service has been prompt and helpful. It means a lot to know you depend on our radios and highly recommend Rapid Radios. We truly appreciate your support!
— The Rapid Radios Team
Radios are quick & practical to…
Radios are quick & practical to operate, + Customer service is # 1 Thank you Erika.
6. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Rapid Radios
Thank you for your feedback! We're glad you find the radios quick and practical to use. We’ll be sure to pass your thanks along to Erika — we’re proud to have her on our team!
— The Rapid Radios Team
Issue Resolved
I gave a review with a one star due to the yearly renewal that I was not aware of and wanted to let everyone know that the company reached out and resolved my issue.
30. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Rapid Radios
Thank you for updating your review. We’re glad we could connect and resolve the issue to your satisfaction. We appreciate your understanding and the opportunity to make things right.
— The Rapid Radios Team
Rapid radio great purchase
I bought 4 Radio‘s about a month ago? They are great radios batteries last a long time very clear charging fast.
27. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Rapid Radios
Thank you for your review! We’re glad to hear you’re enjoying the radios and that the battery life, clarity, and fast charging are meeting your expectations.
— The Rapid Radios Team
The radios are perfect for my tweens
The radios are perfect for my tweens - i don’t want them to have regular phones but want to communicate for pickups or if they are in a different location than me (like our athletic club and at the pool while I’m in a different area). It’s a great and affordable solution. Customers service is extremely responsive with issues or questions too!
29. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Rapid Radios
Thank you for your kind words! We're so glad our radios are a great solution for staying in touch with your tweens. It's wonderful to hear they're working well for your family's needs, and we’re always here to help when you need us!
— The Rapid Radios Team
Customer service to the rescue.
With all businesses, mistakes happen. It is how they are handled that matter and the way you are treated is extremely relevant. Rapid Radios proved once again why you should trust them and their products. Thumbs up to Patsy, who went above and beyond to help me out with my order.
More orders to follow
26. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Rapid Radios
Thank you for your understanding and trust! We truly appreciate your perspective—how issues are handled makes all the difference. We're glad Patsy was able to provide the support you needed, and we’ll be sure to pass along your kind words. We look forward to serving you again soon!
— The Rapid Radios Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.