Horrible website and user interface. Issues uploading photos. Constant resets throughout the process maki no you start over. The “Smart Builder” making horrid layouts. How is it 2026 and they have a j... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Treering software is intuitive and has a lot of similar tools to Canvas and another yearbook editing platform I've used in the past. I am really thankful for the shift it enabled for THEM to handle... Mehr ansehen
Unternehmen hat geantwortet
Overall my experience with Treering was great! This was my first time ever using this program and it found it to be extremely user friendly. I was also provided with amazing training prior to starting... Mehr ansehen
Unternehmen hat geantwortet
Another great year with Treering! I love the themes, backgrounds, formatting options, everything! Customer service is excellent, and the quality is top notch. Our school LOVES these books! Thank you!... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Treering is a memory-as-a-service platform that transforms life’s moments into personalized keepsakes. Powered by their proprietary AI-driven technology and just-in-time printing, Treering offers scalable and flexible memory creation solutions for schools, families, and brands. With Treering’s innovative platform, users can preserve and share their most meaningful memories effortlessly and beautifully.
Kontaktinformationen
303 Twin Dolphin Dr, 6th Floor , 94065, Redwood City, Vereinigte Staaten
- support@treering.com
- treering.com
4,4
Hervorragend
113 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
takes forever for someone to get back…
takes forever for someone to get back to you when you email them. i have emailed the "help desk" multiple times and still have not heard back from anyone.
28. April 2026
Antwort von Treering
We appreciate the feedback. We are sincerely sorry that you experienced a long wait time. This is not the standard we aim for.
If you are open to it, please respond to the feedback request when we close your case, so a manager can investigate.
Antwort von Treering
Thank you for the kind words—we’re so glad you had a great experience and a beautiful book!
Treering is very user friendly
Treering is very user friendly! It is much easier than the last yearbook company that I used. There are many videos to watch to help you trouble shoot and it is easy to upload photos.
28. April 2026
Antwort von Treering
Thanks so much, Kristen, for taking the time to share your experience.
We’re so glad you had a great experience and had the resources you needed to be successful.
Congrats on finishing your yearbook!
Antwort von Treering
Congrats on finishing your yearbook! We know how much work goes into that, and we're glad you felt supported through your journey.
Antwort von Treering
Thanks for sharing your experience, Kim!
My daughter just received her yearbook
My daughter just received her yearbook, and the very first day, her pages were coming apart!! This is the 1st year the school used this company, and it better be the last!! She has yearbooks from previous years that never ever fell apart like this one has!! We would like a refund!! This is terrible for the price we paid!!
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Treering
Hi Elizabeth, we’re so sorry that happened. That’s definitely not the experience we want for your daughter.
We’ll get this taken care of. Please email support@treering.com with the school name, student name, and photos of the damage.
Treering was amazing!
Treering was amazing! They were there to help and guide all year. They let us do as much or as little as we needed and no question was to small. We got a great deal on the books and they arrived swiftly after our purchase. The books are BEAUTIFUL!! thank you so much Treering! See you next year!
23. April 2026
Antwort von Treering
Thank you, Amy! We love that your hard work turned out beautifully and that you felt supported throughout the process.
Appreciate you working with us!
Love tree ring
Love tree ring. I had never made a yearbook before and they make the process so simple!
23. April 2026
Antwort von Treering
Thank you, Suzy! We are so excited for your first book and are grateful that Treering tools helped you make it happen.
Treering creates wonderful memories!
The program is easy to use! The help desk was always prompt in answering my questions and resolving any issues. The yearbook was delivered so quickly! It is such a great book of memories for our students!!
29. April 2026
Antwort von Treering
Lisa, thanks for taking the time to share you expereince. We are thrilled you and your students love the books.
User Friendly & Great Customer Service
Treering is a wonderful program that is super-user friendly. Anytime I have something I can't figure out, I call customer service and always get a quick and helpful response. Greatly appreciate all the extra added tips they give as well. Parents at our school also appreciate the great price for a quality product. THANK YOU!!
28. April 2026
Antwort von Treering
Thank you so much for sharing this! We love hearing that you felt supported throughout the process.
We’re really glad to hear the final product turned out well.
In general Treering is super helpful
In general Treering is super helpful. However, when I spoke with one of your customer service people they made me resubmit our nonprofit paperwork. When I spoke to another one they said I only needed to send it one time, EVER. Please get your training consistent so customers get the same message.
27. April 2026
Antwort von Treering
Thank you for sharing this—we’re really glad to hear Treering has been helpful overall.
Clear and consistent communication is important, and we appreciate you calling this out. We’ll make sure this feedback is shared with our team.
Tax requirements can vary depending on the type of order and state guidelines, and we know how important it is for guidance to feel consistent and easy to follow. If you are unsure if you need to submit your tax-exempt certificate once annually or with every order, in accordance with your state laws, you can reach out to your district administration for that clarification.
Books are easy to maneuver and create…
Books are easy to maneuver and create how you like it.
27. April 2026
Antwort von Treering
Thanks for taking the time to share your experience. We're glad you felt empowered to create your yearbook in a way that speaks to your community.
Study packaging
The yearbook I ordered was packaged in a sturdy way that caused no damage to the book during shipping so I am very satisfied.
28. April 2026
Antwort von Treering
Thanks, Juliet! We're glad your memories arrived with the care they deserve.
Happy yearbooking!
Antwort von Treering
Thank you so much for sharing this. We really appreciate it!
We’re glad to hear your books turned out beautifully, and the pricing is accessible.
Congrats on finishing your yearbook—we know how much work goes into that!
I really like Treering
I really like Treering. It's pretty easy to put together a yearbook and I really like how they come out! The only negative is the end process. I don't enjoy having to purchase one book first, then click on everything else prior to printing. Otherwise, I truly enjoy using the site!!
15. April 2026
Antwort von Treering
Thank you, Karen! We’re really glad to hear you enjoyed creating your yearbook and how it turned out.
We appreciate you calling this out; feedback like this helps us better understand where the process could feel smoother.
The platform is easy to use
The platform is easy to use, gets better every year. Customer service (Liz) is amazing. Super responsive and supportive.
23. April 2026
Antwort von Treering
Feedback from repeat customers helps us improve. We are so grateful for your continued partnership with us.
Customer Service is excellent
Customer Service is excellent. Every customer service agent is welling to help.
17. April 2026
Antwort von Treering
Thanks for the recognition. It’s great to hear our team was there when you needed help.
Easy to use
Easy to use - user-friendly. Helpful tools. They are willing to listen to requests and sometimes implement suggestions in their program.
16. April 2026
Antwort von Treering
It means a lot to work with someone who not only uses the program year after year, but also shares thoughtful feedback that helps shape what we build next.
We’re glad the tools have been helpful, and we’re grateful for your partnership!
This is my second year using Treering
This is my second year using Treering. I really like the easy of the process. Building a yearbook is simple. I also like the edit warnings that are given. Your company does an amazing job.
24. April 2026
Antwort von Treering
We appreciate your kind words.
Thanks for sharing your experience using Treering tools to create a beautiful yearbook without a ton of extra work.
Great customer service and revision…
Great customer service and revision help when I was ready to submit my last draft.
17. April 2026
Antwort von Treering
Thanks so much for sharing this. We hope your books turn out stunning!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.