Terrible experience with this company. Ordered a suit for a wedding. The suit took over two weeks to arrive despite the website stating they are based in London and so did companies house. The suit... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The delivery was quicker than anticipated and the products were wrapped tightly. This is an extraordinary case to get the standard of this quality with such low prices.
My dress arrived in a plastic bag and the quality is extremely poor. The garment is unfinished, the material is incredibly thin, and sequins have already fallen off. The edges are rough and t... Mehr ansehen
Unternehmen hat geantwortet
Fantastic Selletiq experience. Everything was delivered promptly and had the exact appearance that was advertised online. The service was expert from beginning to end, and the quality feels high-end.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Selletiq.com is an online fashion retailer offering a curated selection of women’s and men’s clothing, including dresses, bodysuits, jackets, trousers, and seasonal fashion pieces designed for everyday wear and special occasions. The brand focuses on providing stylish, trend-inspired collections that aim to combine modern design with accessible pricing.
Kontaktinformationen
Belgien
- www.selletiq.com
3,0
Akzeptabel
29 Bewertungen
Hat 90 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Das haben sich andere Leute angesehen
Bought a maxi dress for the wedding of…
Bought a maxi dress for the wedding of last night.
Was amazin!
25. April 2026
Bewertung ohne vorherige Einladung
Antwort von Selletiq
Dear PC,
Thank you so much for your lovely review! We’re absolutely delighted to hear that your maxi dress was amazing for such a special occasion.
It truly means a lot to us that you chose our store for the wedding, and we’re so happy you loved your outfit. We hope you had a wonderful time, and we look forward to dressing you again in the future!
Best Regards,
Karl - Customer Service
ONLINE THEIVES!!
DO NOT USE THIS SITE THEY ARE FRAUDS!! come back with counter offers when you want to return an item. Then give you a chinese shipping address expecting you to send directly back at basically half the cost of your item, either way your out of pocket. FRAUDS!!
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Selletiq
Dear CustomerX,
We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how frustrating the return process and shipping costs can feel, especially when expectations are not met.
Our team always aims to provide fair resolutions and support throughout the process, and we regret that this situation left you feeling disappointed. We also understand your concerns regarding the return address and associated costs.
Your feedback has been noted carefully, and we will continue reviewing our processes to improve the experience for future customers. Thank you again for bringing this to our attention.
Best Regards,
Karl - Customer Service
Selletiq are based in China
Selletiq are a dodgy company. They are claiming to be UK based (and they are registered under a UK address on Company House), but they are based in China.
The coat I ordered was inaccurate (cropped sleeves instead of long), so I requested a return and refund. At first, they offered alternatives to a refund (discount on the product or store credit), which increased in amount with each email. When I insisted that I wanted a return and refund they responded with a return address in China informing me that I am to pay the return postage of up to £42!
I told them since the coat is not as advertised, I would not expect to pay for the return postage. They responded with yet another offer: 30% refund or 100% store credit. They added that every order incurs fixed costs for the company and implied that the cost of return will hurt their business!
I told them as they are registered in the UK they are bound by the Consumer Rights Act 2015 and they cannot legally refuse a full refund for an item not as described, if requested within 30 days, and they must provide postage.
They responded again ignoring everything I said regarding the law, this time increasing their offer to 35% refund or 100% store credit.
I replied to tell them I will accept a 100% refund.
They replied repeating their previous offer and stated "I understand that you would prefer a full refund. However, as mentioned in my previous email, due to the fixed costs involved with each order, we’re unfortunately not able to offer a 100% refund in this case.".
No resolution, but I haven’t given up.
Avoid this company. The item you are thinking of purchasing is not worth it.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Selletiq
Dear AL,
We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand your frustration regarding the item received, the return process, and the communication surrounding your refund request.
Our intention is always to provide clear support and fair resolutions for our customers, so we regret that this situation left you feeling disappointed and unsupported. We also understand your concerns regarding return arrangements and expectations around the product itself.
Your feedback has been noted carefully and will be used internally as we continue reviewing and improving our customer service processes, communication, and overall shopping experience for the future.
We sincerely apologise again for the inconvenience caused and appreciate you bringing these concerns to our attention.
Best Regards,
Karl - Customer Service
Do NOT buy from here
Do NOT buy from here
I ordered an item and when it arrived it did not resemble the pictured item at all
Then you realize the product is sent from China so the costs of a return are £20-£40 which they expect you to pay
They offer a minor refund to keep the item you did not want in the first place OR a credit to buy something else from them (cheek of it)
Do yourself a favour and buy from a reputable online company
22. März 2026
Bewertung ohne vorherige Einladung
Antwort von Selletiq
Dear Gary,
We’re very sorry to hear that your experience did not meet your expectations. We understand how disappointing it can feel when an item is not what you anticipated and when the return process becomes frustrating.
We always aim to provide clear information and a positive shopping experience for our customers, so we regret that this was not reflected in your order. Your feedback regarding the product expectations and return experience has been noted carefully, and we will continue working on improving both our communication and overall service moving forward.
Thank you for taking the time to share your experience with us.
Best Regards,
Karl - Customer Service
Great quality and friendly service
I bought 5 dresses, super great quality and friendly customer service for when i had questions about the delivery! :)
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Selletiq
Dear Marijke,
Thank you so much for your wonderful review.
We’re delighted to hear that you’re happy with the quality of your dresses and that our customer service team was able to assist you with your delivery questions. Providing both great products and helpful support is very important to us.
We truly appreciate you taking the time to share your experience and hope you enjoy all your new dresses.
Sincerely,
Anna
Customer Service, Selletiq.com
Poor Quality- mislead item
My dress arrived in a plastic bag and the quality is extremely poor. The garment is unfinished, the material is incredibly thin, and sequins have already fallen off. The edges are rough and the whole item feels cheaply made. How this company can justify charging over £100 for something like this is beyond me — even Shein is better quality.
I have opened a dispute with PayPal and I am protected under Buyer Protection. I will not be paying for this poorly made item.
Please avoid ordering from this website and save your money.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Selletiq
Dear Claire,
Thank you for taking the time to share your feedback.
We’re truly sorry to hear that the item you received did not meet your expectations. What you’ve described is not the standard of quality we aim to provide, and we understand how disappointing this experience must have been.
Please rest assured that we take concerns like this very seriously. Our team would appreciate the opportunity to review your case in detail and work towards a suitable resolution for you as quickly as possible.
Sincerely,
Anna
Customer Service, Selletiq.com
I have a good experience with this…
I have a good experience with this store, I bought 2 linen pants for the summer.
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Selletiq
Dear customer,
Thank you very much for your kind feedback.
We’re delighted to hear that you enjoy shopping with us for your linen summer pants and that you’re satisfied with the price–quality ratio.
We truly appreciate you taking the time to share your experience.
Your kind words will be gladly shared with our team.
Sincerely,
Anna
Customer Service, Selletiq.com
Terrible quality & returns to China
Terrible quality - do NOT buy from them. They are another company saying they're based in Europe but you have to pay return postage fees to China. They make returns really difficult - trying again and again to offer you partial refunds.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Selletiq
Dear Ellie,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience did not meet your expectations, both in terms of product quality and the return process.
We understand how frustrating this situation must be, especially when expectations around returns and costs are not clear. Customer satisfaction is very important to us, and we take your comments seriously.
We have forwarded your review to our support team so it can be looked into further. We would also be happy to personally review your order details and help clarify the available return options for your specific case.
Please feel free to reach out to our customer service team with your order information so we can find a solution together.
Sincerely,
Anna
Customer Service, Selletiq.com
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