Don't use there service
Don't use there service. I Paid them for 1 year subscription which should include dropship service & no minimum order, the first order was ok the second one they didn't accept it because they have changed the subscription terms & they don't accept dropship orders anymore. They refused to refund me for the membership & I can't find the membership option at there website anymore I think they have removed it.
Antwort von Sharp Import
Hello Zakarya,
Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience or frustration you experienced.
We would like to clarify that your first order was processed as a regular wholesale order, not as a drop ship order. At Sharp Import LLC, we do not offer drop shipping services. As outlined in our Terms & Conditions, shipments are sent with the end customer’s name along with Sharp Import LLC listed as the shipper.
Regarding the second order, it was canceled to avoid any potential misunderstanding with your customer. Our intention was not to interfere with your business in any way. As previously communicated, we do operate a separate platform specifically designed for drop shipping services, and we had shared that information with you for future reference.
Additionally, as confirmed by Jay from our customer service team, your Premium Membership refund is being processed today.
We always aim to be transparent in our policies and business practices, and we regret any confusion caused. If you feel the matter has been clarified, we would greatly appreciate reconsideration of your review. Please feel free to reach out to us directly if there is anything further we can assist you with — we are here to help.
Kind regards,
Ryan Mir
Sharp Import LLC