Austen & Blake Bewertungen 

4 517
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We came into the Leeds branch to look at wedding bands after having bought an engagement ring here a few years back. Gabrielle was very welcoming and really helpful in walking us through the options a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Went into the store about 3 weeks before going on holiday, where I was planning to pop the question. The estimated delivery was 4 weeks which was too late, however Shivarni really went the extra mile... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My engagement ring is from Austen & Blake and I am absolutely obsessed with it. We designed it together and came up with the perfect ring, it’s unique and so personal. In the shop we felt extremely re... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had a seamless experience using the store pick‑up service at the Belfast store — quick, efficient, and genuinely stress‑free. Everything was ready when I arrived, and the team made it easy to ch... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Juweliergeschäft
  2. Geschäft für Modeaccessoires
  3. Juwelier
  4. Schmuckdesigner
  5. Schmuckhersteller

Über Austen & Blake

Vom Unternehmen geschrieben


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Our story

Contact us


Our mission
Austen & Blake is a luxury diamond jeweller established to make custom-made jewellery accessible, approachable and affordable for everyone.

We’re here to celebrate your occasion with you. From engagement rings to wedding rings, special occasions or everyday looks, our team works closely with you to bring your vision to life. Every piece is one-of-a-kind and unique to you.

With expert craftsmanship and trusted guidance, we’ve helped over 20,000 happy customers create their dream designs. Plus, you could save up to 60% compared to high-street jewellers as every piece is made-to-order.

Discover our full range at www.austenblake.com or visit one of our 15+ locations across the UK, as well as in Ireland, Australia and New Zealand.

Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

4517 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 87 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(4 517)

1 194 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Ruby Ring

We purchased a Ruby ring for our 40th wedding anniversary. Charlotte was lovely and showed us all the options for the gold the diamonds and the ruby shape and carat. I would highly recommend A&B. I love my ring it’s absolutely beautiful. Thank you.

24. Mai 2026
Bewertet mit 5 von 5 Sternen

Excellent service, super fast delivery!

Went into the store about 3 weeks before going on holiday, where I was planning to pop the question. The estimated delivery was 4 weeks which was too late, however Shivarni really went the extra mile to make sure the ring turned up on time! Was super helpful when choosing the ring and throughout the whole process. Would definitely recommend to anybody unsure where to start when it comes to looking for engagement rings, or anything else for that matter.

15. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

wedding band appointment

We came into the Leeds branch to look at wedding bands after having bought an engagement ring here a few years back. Gabrielle was very welcoming and really helpful in walking us through the options and giving pointers on what would work best. We came away with an order we were really happy with that fit our requirements. Always recommend Austen & Blake for great service and very reasonable prices for good products.

16. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The perfect experience with Austen & Blake London

My engagement ring is from Austen & Blake and I am absolutely obsessed with it. We designed it together and came up with the perfect ring, it’s unique and so personal. In the shop we felt extremely relaxed and comfortable to ask lots of questions and together we designed the perfect ring for me and I love it. I shopped around in other diamond shops and did not get the warm welcome like we did at Austen & Blake. We had a great experience with Austen & Blake and are so pleased with our purchase

10. August 2025
Bewertet mit 1 von 5 Sternen

Seemingly abysmal customer service

Twice now I've sent an email enquiry - no response to either. Even went to the Chester store to be ignored when we entered. We later went back to the same store 20 mins before closing and the door was locked and the lady was hoovering behind it and again didn't acknowledge us. I had my heart set on a ring but I think I will take my business elsewhere now.

13. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Gabrielle, 10/10 thank you

Gabrielle! Thank you . Went into the Leeds store initially and had an idea and we went through several options of what I wanted. I then came back with a completely different idea a few weeks later and she took the time going through different stones as I was after something very specific. We spent HOURS and we landed on what I wanted exactly but then she brought an option that was even better than were we where which was amazing. Very excited and looking forward to seeing the final. Each time I emailed she was available with options and had great communication when exploring over the phone too. Great to chat to. Thank you very much. J

13. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic experience

I had a fantastic experience a couple of weeks ago at Austen & Blake Edinburgh.
Jaideep was my advisor and I came in fully prepared with the exact ring I was looking for.
Jaideep guided me through the process excellently and I left that appointment with purchasing my perfect engagement ring.
Highly recommend :).

1. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I bought a platinum wedding ring.

I bought a platinum wedding ring.
I initially went into the store in Liverpool to try sizes and styles, they were so helpful, friendly and made recommendations.
I then took some time to decide and ordered online, easy to order great communication, secure delivery and gorgeous packaging.
The ring is beautiful.
The ring is per

4. August 2026
Bewertet mit 5 von 5 Sternen

Really pleased with my experience…

Really pleased with my experience ordering a ring from Austen & Blake. The whole online process was smooth and easy from start to finish. What really stood out were the email updates throughout Getting to see progress on the lab diamond being made and then the ring itself coming together made the whole experience feel really special and personal. Great communication throughout. Would definitely recommend!

28. Juli 2026
Bewertet mit 5 von 5 Sternen

Great service

We got our engagement ring in 2022 and had no issue receiving after 2 weeks. Also we ordered our wedding bands 2 weeks ago and had the engagement ring resized and both came 2 weeks after ordering. Would highly recommend Austen and Blake. Had lovely service every time we have been in for purchases and collection

8. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Customer service

I had a seamless experience using the store pick‑up service at the Belfast store — quick, efficient, and genuinely stress‑free. Everything was ready when I arrived, and the team made it easy to check the pieces and keep exactly what I needed without any pressure.

The rings themselves are classy, beautifully made, and feel far more premium than their price point. The craftsmanship is clean, the finish is elegant, and the quality is consistent across every piece I selected. A really reliable place to shop if you want timeless jewellery without the hassle.

Highly recommend.

24. Juli 2026
Austen & Blake-Logo

Antwort von Austen & Blake

Hello,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Belfast team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



The Austen & Blake Team

Bewertet mit 5 von 5 Sternen

Great service & very professional

Great service & very professional

24. Juli 2026
Austen & Blake-Logo

Antwort von Austen & Blake

Hello Nicholas,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



The Austen & Blake Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

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