I love the product and with post sale engagement, I feel like part of a family rather than a customer.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Wow, I have already received my order & I only placed it on Wednesday & today is Friday!! Absolutely brilliant service! More than 5 stars actually. Been kept in the loop the whole way through th... Mehr ansehen
Excellent. Problem with the delivery rectified overnight before the long weekend. We overloaded it with an oversized pig and it performed flawlessly. I bought my first setup from these guys 10yrs ago... Mehr ansehen
Customer service was among the best I have experienced in fifteen years. Prompt and thoughtful responses to my questions about the pizza tool stand I needed. Attentive follow up and follow through aft... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über BBQ Spit Rotisseries
Vom Unternehmen geschrieben
About us
BBQ Spit Rotisseries is Australia’s largest spit roast store. Choose from over 70 models of spit rotisseries, smokers, pizza ovens, BBQs, and spit motors.
Flaming Coals Offset Smoker BBQ
Vom Unternehmen geschrieben
- Flaming Coals Offset Smoker BBQ
- https://bit.ly/2Z3kTT6 If you are looking for a solid and sturdy Texas-style offset smoker without breaking the budget, then the Flaming Coals Offset Smoker BBQ is the logical choice. For added durability and efficiency, this smoker is constructed out of 3 & 4mm thick steel making it strong, the extra thickness in the body means less fuel is needed to maintain your desired cooking temperatures and together with the 20mm wide heat sealing tape around the cook chambers doors makes this one of the best value, high quality offset smokers available in Australia.
Customer service guarantee, 60 day returns, 1-2 year warranties
When you join our BBQ Spit Rotisseries family, you are covered by our Customer Service Guarantee, Returns and Warranty Policies
2-year warranty on Flaming Coals motors with our own onsite technician for your peace of mind
60 day returns policy on unused products from the date of purchase in case you change your mind
24-hour Monday-Saturday phone support
3 hour response time to emails 9am-5pm Monday-Saturday
Online live chat support 9am-5pm Monday-Saturday
Fast dispatch within 1 working day (for in-stock items)
Assembly videos and user manuals to ensure you get the support you need
Online Learning & Support Centre packed full of recipes and how-to guides
Our own Facebook community to share ideas, tips, photos etc.
Kontaktinformationen
59 Brunel Road, 3198, Seaford, Australien
- 1300 002 771
- sales@bbqspitrotisseries.com.au
- bbqspitrotisseries.com.au
BBQ Spit Rotisseries
4,7
Hervorragend
3481 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I love the product and feel like part of a family
I love the product and with post sale engagement, I feel like part of a family rather than a customer.
6. Juli 2026
Shipped faster than expected
Shipping was earlier than expected. I look forward to trying the combination
6. Juli 2026
Had to wait two weeks for a product…
Had to wait two weeks for a product which I bought. When buying the product it showed as in stock but received an email to inform me that there was no stock. Don't sell something you don't have.
2. Juli 2026
Antwort von BBQ Spit Rotisseries
Hi Anton,
Thank you for taking the time to leave your feedback. We sincerely apologise for the inconvenience caused.
We understand how disappointing it is to place an order for an item that was listed as in stock, only to be advised afterwards that it was unavailable. While we do our best to keep our inventory accurate, there are unfortunately occasions where stock levels can change before our system updates. For that, we sincerely apologise for the inconvenience.
We appreciate your patience and your understanding, and we're continually working to improve our stock management processes to help prevent this from happening in the future.
Thank you again for your feedback.
Kind Regards,
Jade D.
BBQ Spit Rotisseries
Antwort von BBQ Spit Rotisseries
Thanks, John! Great to hear you were happy with both the product and our service.
Antwort von BBQ Spit Rotisseries
Thanks, Gus! We’re glad you like the range, and we appreciate your feedback on shipping costs.
Quick and efficient
3. Juni 2026
Antwort von BBQ Spit Rotisseries
Thanks, Nick! Great to hear everything was quick and efficient.
Antwort von BBQ Spit Rotisseries
Thanks, Jeff! We’re very happy to hear it!
Antwort von BBQ Spit Rotisseries
Thanks, Shara! Great to hear your order was dispatched so quickly.
Antwort von BBQ Spit Rotisseries
Thanks, Andrew! Great to hear you were happy with the product, service and delivery.
Antwort von BBQ Spit Rotisseries
Thanks, Nicholas! Great to hear the rotisserie was exactly what you wanted.
They use couriers please
They use couriers please! A well known useless courier service that has taken over a week to deliver my small package. They charge what Aus post would charge (trust me in know what they charge) and use this cheaper courier that just loves to lose packages (had it b4 from other companies that use this indian mob). You claim your Australian business but when the customer calls, you get someone from overseas. So your not just a small business from Seaford at all. Very deceptive. The products i ordered are readilly available in many other online retailers. They are now getting my business from now on. See ya.
29. April 2026
Bewertung ohne vorherige Einladung
Quick and easy
Easy to sort what I needed online quick payment methods and extra quick delivery. Items arrived very quickly and as specified.
Great work guys, keep it up!
7. Mai 2026
Antwort von BBQ Spit Rotisseries
Thanks, Tim! Great to hear ordering was quick and easy, and everything arrived promptly as expected.
Antwort von BBQ Spit Rotisseries
Thanks, Joseph! Great to hear you were happy with the product and quick delivery.
Great Easy & friendly People
Great Easy & friendly People, plates arrived very quickly & great quality
7. April 2026
Antwort von BBQ Spit Rotisseries
Thanks so much for the kind words, Jim! We’re glad to hear the plates arrived quickly and that you’re happy with the quality. Really appreciate the support and enjoy the cooking!
Antwort von BBQ Spit Rotisseries
Thanks so much for the great review, Theo! Glad to hear you’re happy with it and appreciate the quality. Enjoy the BBQ and happy cooking from the team at BBQ Spit Rotisseries!
Delivery was fast but received the…
Delivery was fast but received the wrong size pizza trays.
After talking to a sales person it has been sorted out and returned to have them send out the correct size thanks again on your fast response 👍
9. April 2026
Antwort von BBQ Spit Rotisseries
Hi Paul,
Thank you for taking the time to share your feedback, and we’re genuinely sorry for the inconvenience caused by receiving the wrong size pizza trays. We understand how frustrating that must have been, especially when you were expecting the correct items.
While we’re pleased your delivery arrived quickly, we sincerely apologise that we didn’t get your order right the first time, that’s not the standard we aim for.
Our customer service team has now been in touch to organise the return of the incorrect trays, and we’ll make sure the correct ones are processed and sent out to you as soon as the return is underway. We’re glad we’ve been able to step in and start putting this right for you.
We truly appreciate your patience while we resolve this, and we’re sorry again for the trouble caused. If there’s anything further we can assist with, please don’t hesitate to get in touch.
Thank you,
Kind Regards
Jade D.
BBQ Spit Rotisseries
Antwort von BBQ Spit Rotisseries
Cheers legend, love to hear it! Glad it arrived quick and was easy to set up. Time to fire it up
Great service and communication through…
Great service and communication through the whole ordering process
7. April 2026
Antwort von BBQ Spit Rotisseries
Thanks legend, really appreciate it! Glad the whole process was smooth from start to finish.
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