Knowledgable, friendly staff. No pressure selling, very very helpful. Our experience also had a fun element to it. Joe was really helpful and friendly. Definitely a 5 * experience.
Unternehmen hat geantwortet
Standort
Standort wechselnJunction 27 Retail Park, Gelderd Road, WF17 9AD Leeds, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
It was an older salesman that we spoke to, and when we originally came in he wasn’t trying to rush a sale. Came back on the following Tuesday and was so helpful, was discussing my wedding , buying a h... Mehr ansehen
Unternehmen hat geantwortet
When I first visited the Birstall store I didn’t feel any pressure, just assistance whenever I needed it. Lots of advice given for my style shape of living room. When I eventually decided on my purcha... Mehr ansehen
Unternehmen hat geantwortet
My wife and I visited Sofology recently. Haleema helped us, she was brilliant she helped us chose our latest sofa set. Haleema had a vast amount of product knowledge and understood our needs. Sofology... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktinformationen
Junction 27 Retail Park, Gelderd Road, WF17 9AD, Leeds, Vereinigtes Königreich
4,9
Hervorragend
3652 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I visited the Birstall store and was…
I visited the Birstall store and was greeted by a lovely young man called Ade. He was very helpful, patient, knowledgeable and funny. It was a pleasure dealing with Ade. On our second visit to the store Ade recognised us straight away and approached us with a big smile and friendly approach. He provided us with all of the information we needed and completed the sale for us. Having staff like this is imperative. He is a real asset to the company. Based on my experience with Ade I would not hesitate to recommend to friends and family.
The sofas were very nice too of course.
10. Jänner 2026
Antwort von Sofology - Leeds
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Great customer care and assitant.
12. Jänner 2026
Antwort von Sofology - Leeds
Thank you so much for your 5-star review!
Antwort von Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review!😊
Very friendly and very helpful and…
Very friendly and very helpful and wasn't pushy. Spent the time to listen and search for what we wanted rather than trying to give us something else.
11. Jänner 2026
Antwort von Sofology - Leeds
Thank you for this great review :-)
Antwort von Sofology - Leeds
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Antwort von Sofology - Leeds
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great service
10. Jänner 2026
Antwort von Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Antwort von Sofology - Leeds
Hi there, thank you for your review. Another great review for Jess, we will make sure to pass this on! Have a nice day.
Scott was very friendly and informative…
Scott was very friendly and informative about the options we had. He showed us a few different sofas after asking what we were looking for. He wasn’t pushy and was able to answer all our questions and offer advice
10. Jänner 2026
Antwort von Sofology - Leeds
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, to make sure I had the perfect choice. Great and easy finance option as well
10. Jänner 2026
Antwort von Sofology - Leeds
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
friendly and helpful
great guy Scott . very helpful not pushy. just have to wait 12 weeks for delivery
7. Jänner 2026
Antwort von Sofology - Leeds
Hi there, thank you for your review. Another great review for Scott, we will make sure to pass this on! Have a nice day.
Great customer service instore …
Joe was knowledgeable and very patient while we decided which sofa then which colour to choose.
Reasonable price for a good quality sofa
9. Jänner 2026
Antwort von Sofology - Leeds
Hi there, thank you for your review. Another great review for Joe, we will make sure to pass this on! Have a nice day.
The assistant who helped us was called…
The assistant who helped us was called Scott and he was very patient and helpful, he wasn't pushy and let us make our minds up in our own time.
6. Jänner 2026
Antwort von Sofology - Leeds
Hi there, thank you for your review. Another great review for Scott, we will make sure to pass this on! Have a nice day.
Sofa purchase
Had a great experience in store. Staff were all helpful and polite. Had to amend order which was done quick and efficiently and with no fuss.
9. Jänner 2026
Antwort von Sofology - Leeds
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Amazing customer service
Spoke to Joe on the phone from the Leeds store. He answered any questions I had and was extremely helpful in next steps of the sale!
9. Jänner 2026
Antwort von Sofology - Leeds
Hi there, thank you for your review. Another great review for Joe, we will make sure to pass this on! Have a nice day.
Stress free, pleasant, honest
Nice and pressure free sales experience, very supportive of queries etc.
9. Jänner 2026
Antwort von Sofology - Leeds
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Looking for armchairs…
We were well informed by the various salespeople and Joe dealt with our order in a very professional manner 10/10
4. Jänner 2026
Antwort von Sofology - Leeds
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Amazing customer service from Saj
Saj was amazing. Full of knowledge and gave helpful advice/tips. Also remained patient with how indecisive I was and how often I changed my mind. Thank you
6. Jänner 2026
Antwort von Sofology - Leeds
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We really appreciate you taking the time to share your experience.
Helpful and quick ordering experience
Not recieved the order yet but had a very positive experience selecting a new sofa and chair. The sales person (I think called Joe?) was very helpful, highlighting the sofa's features and explaining purchasing options without being pushy. Ordering the sofa through a finance option was super easy and didn't take as long as I thought it would.
3. Jänner 2026
Antwort von Sofology - Leeds
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Relaxed shopping experience
Didn't feel rushed into making a decision to buy. Martin was very helpful.
6. Jänner 2026
Antwort von Sofology - Leeds
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We really appreciate you taking the time to share your experience.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.