The employee was able to answer every question we had regarding our purchase. The only downfall is how long you’re having to wait for the delivery. We’ve been told up to 9 weeks but could get a call s... Mehr ansehen
Unternehmen hat geantwortet
Unit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
The employee was able to answer every question we had regarding our purchase. The only downfall is how long you’re having to wait for the delivery. We’ve been told up to 9 weeks but could get a call s... Mehr ansehen
Unternehmen hat geantwortet
We visited the Maidstone showroom and met Colin, who was very friendly and knowledgeable. He took the time to listen and understand our requirements. He recommended a few sofas that met our needs a... Mehr ansehen
Unternehmen hat geantwortet
When we entered we were greeted in a friendly manner. Advise was given on the products that we were interested in. We were not pressured at all and once decided on a product the information given was... Mehr ansehen
Unternehmen hat geantwortet
When arriving in the shop the Gentlemen greater us straight away ,showing us how the sofa could be changed around, great customer service 😊
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very friendly staff, no hassling of customers, very helpful and friendly when deciding what you liked. The purchasing process was also explained very well.

Antwort von Sofology - Maidstone
Inuta the salesperson was professional and helped us choose the perfect sofa for us

Antwort von Sofology - Maidstone
Colin was a great staff member. From the welcome to end he showed great customer care and focus. He was very supportive and allowed space and time to review products and answered all questions. Thanks Colin for your great customer service today.

Antwort von Sofology - Maidstone
Attentive yet not overbearing customer service, generally nicely laid out and clean. Good range.

Antwort von Sofology - Maidstone
We had a really great experience at the Sofology Maidstone store. From the moment we arrived, both Emma and Caroline were incredibly helpful and welcoming.
They took the time to talk us through the different sofa options, fabrics, and configurations without any pressure at all. Their knowledge and advice made the whole process very straightforward, and they helped us find exactly what we were looking for.
Emma and Caroline made the experience genuinely enjoyable and effortless from start to finish. It’s refreshing to receive such attentive and friendly service.
A big thank you to them both, we would definitely recommend Sofology Maidstone to anyone looking for a new sofa. ⭐⭐⭐⭐⭐

Antwort von Sofology - Maidstone
Nick was fantastic very knowledgeable and friendly

Antwort von Sofology - Maidstone
Caroline - the absolute legend - her time and patience is amazing !! If you need a new sofa, run, don’t walk to Sofology at Quarry Wood
Thank you all at Sofology !

Antwort von Sofology - Maidstone
Very good service from Caroline at Maidstone branch, helpful, friendly and very non pushy.

Antwort von Sofology - Maidstone
Emma was very helpful and informative too. My only concern was how many times some of what she was saying was repeated 3 or 4 times, made the experience drawn out.

Antwort von Sofology - Maidstone
Greeted with courtesy and politeness. Every step of the selection and ordering process was explained fully. We were not rushed into decisions. Prices were openly discussed.

Antwort von Sofology - Maidstone
A young man, Jamie, assisted us today. He was very helpful without putting pressure on us. Listened to what we were looking for which resulted in us purchasing a beautiful sofa.

Antwort von Sofology - Maidstone

Antwort von Sofology - Maidstone
Jamie Foster was really helpful with explaining about the sofa and armchair that we were looking to purchase in great detail.

Antwort von Sofology - Maidstone
Emma was lovely and very helpful. Quick deal done! Can't wait for our sofa to arrive.

Antwort von Sofology - Maidstone
The staff at sofology was very helpful and knowledgeable. Very happy with the process.

Antwort von Sofology - Maidstone
What a great experience in buying a sofa! Caroline from the Aylesford store was so helpful & knowledgeable. No pressure. No hard sale, lots of advice & help. Having her opinion mattered & helped us make the right decision. Such a great asset to your store!

Antwort von Sofology - Maidstone
Giuseppina was so helpful and really knew about the sofa we chose, variations colours etc and also the aftercare for the sofa. She listened to what I wanted and made sure that the product fitted with our requirements . Didn't feel under pressure to decide. She made the whole process a pleasure as it should be when making a big purchase. Thank you Giuseppina 😊

Antwort von Sofology - Maidstone
We visited your Maidstone branch and was greeted by a wonderful lady called Caroline. She is a credit to your store , very knowledgeable and not at all pushy. The whole experience from start to finish was fun and relaxed, can’t wait for our new sofa to arrive

Antwort von Sofology - Maidstone
Jamie was friendly and helpful while we were in store deciding on our purchase

Antwort von Sofology - Maidstone
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.