I was given all relevant information to make a informed decision. Mel Stevens was extremely knowledgeable about the product and able to answer all my questions. He went through all the literature,... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ Norwich, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We visited twice before deciding on a sofa. Both staff members (Marcus and Mark) were helpful, knowledgeable and friendly. They offered additional items but were not at all pushy and answered any qu... Mehr ansehen
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It was who I dealt with that made the experience what it was. She went above and beyond to ensure I got what I wanted with all the relevant information. Even when I changed my mind, it didn’t matter,... Mehr ansehen
Unternehmen hat geantwortet
Staff in shop extremely helpful. Shown all the options available with different versions of the 2 and 3 seater sofas I eventually bought. Delivered on time. Delivery and installation people unbeli... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktinformationen
Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ, Norwich, Vereinigtes Königreich
4,9
Hervorragend
2080 Bewertungen
Bittet Kunden um Bewertungen
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Simple and effective
Mark did a great job and made the process smooth and simple. No pressure, genuine care and great customer service.
31. Oktober 2025
Antwort von Sofology - Norwich
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Well done Declan
Declan the sales assistant was very polite and helpful
He explained everything to us and had a sense of humour but not over the top.
Thank you
31. Oktober 2025
Antwort von Sofology - Norwich
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Antwort von Sofology - Norwich
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Laura Yorke what a lovely sales lady
Laura Yorke what a lovely sales lady, she was welcoming, (not pushy) made me feel very relaxed. Gave me all the information I needed with choices.
Lovely to my son who was with me who had Down syndrome.
Also she smelt beautiful,
All in all 10/10
30. Oktober 2025
Antwort von Sofology - Norwich
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Laura. Have a great day 😊
Great service, lovely sofas
We had almost found our new furniture when a lovely salesman called Declan (Norwich branch) came over to see if we needed any help. He was brilliant, costing everything up but without being pushy. He was very friendly, funny and down to earth so we really felt we could trust him. We said we needed to think about it and do a couple of other things. Actually just getting a coffee and taking a minute to decide! We went back and placed our order with Declan straight after. Now we can't wait for our furniture to arrive. Thank you for your help Declan!
27. Oktober 2025
Antwort von Sofology - Norwich
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Georgio sofa
Mel was more than helpful left us to look and was informative when asked questions
28. Oktober 2025
Antwort von Sofology - Norwich
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Great friendly service and felt welcome…
Great friendly service and felt welcome by all staff.
26. Oktober 2025
Antwort von Sofology - Norwich
Hi there, thank you for taking the time to leave a 5-star review!😊
Antwort von Sofology - Norwich
Hi there, thank you for taking the time to leave a 5-star review!😊
10/10
We spoke with Declan at Sofology in Norwich and it was a great experience. Declan was well informed, friendly, professional and we didn’t feel pressured at all (unlike other sofa shops). Top tier salesman. Solid experience with Sofology, I’d definitely go back.
27. Oktober 2025
Antwort von Sofology - Norwich
Hello, we are very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊
Welcoming store
All the sales associates are very friendly and welcoming.
I visited a few times and never felt pressured while looking around the store.
I purchased on the 3rd visit late at night and the lady was very friendly and knowledgeable and added on a cleaning kit discounted which was lovely. The store has a great layout and I think the best selection of sofas and different fabrics.
23. Oktober 2025
Antwort von Sofology - Norwich
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service
Everyone in store was so helpful, not pushy at all. Answered all our questions and gave us all the payment options so we could decide what was best for us! Mark was especially helpful!
26. Oktober 2025
Antwort von Sofology - Norwich
What an amazing review, thank you so much for taking the time to write this 😊
The lady who saw to us remembered when…
The lady who saw to us remembered when we went into your store about three months ago and also what we were after. She was extremely pleasant and helpful and we have placed an order for two lovely recliner chairs.
25. Oktober 2025
Antwort von Sofology - Norwich
Thank you for sharing your wonderful experience! We're thrilled our team member helped you find the perfect recliner chairs. Our goal is to provide a pleasant shopping experience, and we're glad we met your expectations.
We appreciate your kind words and 5-star rating. If you have any questions or need assistance, please reach out. We look forward to welcoming you back to Sofology Norwich soon!
Very helpful and knowledgeable
Very helpful and knowledgeable but not too pushy. Gave information and then left us to make our decision. Enjoyable shopping experience
25. Oktober 2025
Antwort von Sofology - Norwich
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Antwort von Sofology - Norwich
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Antwort von Sofology - Norwich
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Antwort von Sofology - Norwich
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Antwort von Sofology - Norwich
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Amazing experience
Amazing experience….we bought our dream sofa….stunning….Mark ..offered us stunning experience …I can’t thank you enough for the time ,kindness and dedication you showed while looking after me and my Husband today …Thank you Mark..
22. Oktober 2025
Antwort von Sofology - Norwich
Thank you for sharing your experience at Sofology Norwich. We’re glad you found your dream sofa and that Mark provided exceptional service. Your kind words about him mean a lot to us.
Thank you for choosing Sofology Norwich. We hope you and your husband enjoy your new sofa for years. If you need assistance, please reach out.
Antwort von Sofology - Norwich
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.
The gentleman who assisted us was very…
The gentleman who assisted us was very helpful & thorough.
20. Oktober 2025
Antwort von Sofology - Norwich
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
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