Visited the Reading store on the 5th June and have to say, the customer service was amazing! The staff were really friendly and very informative, but most importantly not pushy like other sofa stores... Mehr ansehen
Standort
Standort wechselnUnit 4A, Forbury Retail Park, RG1 3JD Reading, GB
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Das sagen Bewerter
Communication was excellent from start to finish, they were friendly, reliable, and honest about the condition of the sofa. The sofa was exactly as described, clean, and in great condition. The whole... Mehr ansehen
Unternehmen hat geantwortet
Great shopping experience Greeted with a coffee No pressure sales people Looked around at leisure, sat & chatted with the staff about the many choices on offer
Unternehmen hat geantwortet
A great experience from start to finish. We received a very warm welcome from Sarah, who listened to our wishes and needs and then took the time to show us various options. With a large range, we spen... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktinformationen
Unit 4A, Forbury Retail Park, RG1 3JD, Reading, Vereinigtes Königreich
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Brilliant Sales People
Had a great afternoon choosing our new sofas with Sarah. She was really helpful and patient, thank you so much Sarah.

Antwort von Sofology - Reading
Friendly sales staff
Friendly member of staff who wasn’t pushy and gave us time to decide.

Antwort von Sofology - Reading
Amber made us feel at ease
Amber made us feel at ease, after finding the sofa and armchair that we felt would give us everything we need for comfort in our home we found it a really pleasant experience. Amber was in my opinion, an amazing salesperson, knowledgeable great personality and the patience of a saint a huge difference from other salespeople we had met in other furniture shops, she spent a lot of time with us and helped us make the right choice in explaining all aspects of the furniture with an in depth understanding of how sophology had developed such a top of the range latest furniture on feedback from their customers.
We can’t wait for our sofa and armchair to arrive, but the fact that we know everything about them and spent a very comfortable time trying them out in the store is a bonus because we know we have bought a superb product

Antwort von Sofology - Reading
Lovely friendly shop,
Lovely friendly shop,
No pressure and was very relaxed made us feel very welcome.
Was great staff members and we bought our sofa :)

Antwort von Sofology - Reading

Antwort von Sofology - Reading
Enjoyed my sofa shopping experience…
Enjoyed my sofa shopping experience with Sofology, I went three times to whittle down which one I wanted and every time the staff were welcoming and friendly, offering me a cup of tea while I sat on sofas to find the right one. Amber and Faran in particular were really good. They don't work on commission so I was sparred the sales pushing tactics, which made the experience better. I felt they worked with me to find the right sofa. Would recommend.

Antwort von Sofology - Reading
Amber was friendly and very helpful
Amber was friendly and very helpful. She explained everything clearly and was very informative, in a relaxed atmosphere. We found her description of the care and maintenance of our new sofa to be very useful.

Antwort von Sofology - Reading
Amber was fantastic very knowledgeable
Amber was fantastic
Really understood to our needs

Antwort von Sofology - Reading
Friendly staff
Staff were very friendly and helpful. Furniture is lovely and not too expensive

Antwort von Sofology - Reading
Very helpful and knowledgeable and most…
Very helpful and knowledgeable and most importantly , not pushy - a real pleasure to deal with the team at the Reading branch

Antwort von Sofology - Reading
Everything was very clear
Everything was very clear and the options were laid out for each sofa. The variety of colours and styles were very helpful in choosing exactly what we needed.

Antwort von Sofology - Reading
Great customer service
Yasser was fabulous and focused on finding the right product for us rather than upselling or being pushy. Excited to receive our sofa!

Antwort von Sofology - Reading
Sofology - Reading
Ali, at the Reading store, was extremely helpful and knowledgeable on the Sofology products that aligned to our requirements.

Antwort von Sofology - Reading
The sales guy was very helpful and…
The sales guy was very helpful and talked on a personal level.

Antwort von Sofology - Reading
The customer service was impeccable
The customer service was impeccable. Sarah and Farhan were so helpful and gave great advice. We really appreciated their guidance and kindness, especially as we were the last customers of the day! They didn't rush us, provided all the information we required and left us feeling very happy and satisfied with our purchase.

Antwort von Sofology - Reading
The staff were on hand straight to let…
The staff were on hand straight to let us know a few bits and pieces and the left us to browse which worked really well.
They weren’t pushy sales people like some other shops, which makes you then feel more comfortable in store

Antwort von Sofology - Reading

Antwort von Sofology - Reading

Antwort von Sofology - Reading
Over all explaining the product is very…
Over all explaining the product is very nice

Antwort von Sofology - Reading

Antwort von Sofology - Reading
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