We had a great experience picking out a new mattress for our first home, Lorraine from the dreams located in Bury was so helpful and supportive the whole time. She offered drinks, the sleep test and t... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Floor staff not fussy but very helpful. Issy suggested doing bed assessment, which proved to be helpful. Bed suggested was way out of my price range so she suggested other mattresses in my price range... Mehr ansehen
The sales person was super helpful and knowledgeable and was very patient. We did not feel pressured. We tried to our order online the next day but via the website, full payment was requested despi... Mehr ansehen
We were shown around by George who greeted us at the door and took us out on the sleep machine to help find our ideal mattress. He was very patient and helped us try several until we found one that wa... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Vereinigtes Königreich
- www.dreams.co.uk/help
- www.dreams.co.uk
4,7
Hervorragend
115 767 Bewertungen
Bittet Kunden um Bewertungen
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Staff very helpful
Staff very helpful, engaging and knowledgeable but not pushy or rushing us into a decision. Listened to our requirements, offered relevant advice and respected our wish for time to reflect on this significant purchase. Even though a small site we had plenty of opportunity to view and try out several different options.
29. August 2026
Discount Rollercoaster
Show room experience was good, but the inconsistent discounts and "manager discretion" was frustrating. Needing to wait for 4 months for another sale discount to get back to where it was is also not exactly endearing.
31. August 2026
I would not recommend this company
I would not recommend this company. They are quick to take your money but hopeless when it comes to getting it ordered and delivered. They blame their 'new' system - in since June - nothing to do with actual human error of course. DREAMS IT get your act together and sort it out! You've just lost a customer as I am asking for my money back and going elsewhere.
1. September 2026
Bewertung ohne vorherige Einladung
We went to the Mansfield store looking…
We went to the Mansfield store looking for a new bed and mattress. Dan was very helpful with matching us with our perfect mattress and eventually our bedframe. There was no pressure and just by having a conversation about my past Dan also got me a nice discount. He was only young but very knowledgeable friendly and an all round nice guy. Thank you.
31. August 2026
Bewertung ohne vorherige Einladung
Very professional.
31. August 2026
There is 5* for David
There is 5* for David, an amazing guy!
4* for long time waiting for delivery!
29. August 2026
Danny who was the sales assistant that…
Danny who was the sales assistant that helped us at Cribs Causeway, Bristol, was extremely knowledgeable, patient with us & extremely helpful.
I now just hope the mattress meets our expectations!
31. August 2026
Very knowledgeable staff
Very knowledgeable staff, We ordered online in the end because of timing but help from 2 stores was invaluable
31. August 2026
Purchase of mattress and base
We arrived at the store to purchase a mattress and base for a double bed. We were met by a very helpful salesman. He was very polite and friendly with no pressure to buy. He explained about the different mattresses and gave us good advice. We did order both mattress and base with a delivery in a few weeks so cannot comment on delivery.
30. August 2026
I went to Dreams Beds at Beckton…
I went to Dreams Beds at Beckton London.
They have lots of beds and mattresses to choose from no matter your budget.
The lady there was so patient and helpful. Finally I made a choice.
31. August 2026
Online ordering was so easy
Online ordering was so easy.
Someone suggested a bed that was great price.
All information Online was perfect
31. August 2026
That the person in store knows all about what they are selling
The young man was very knowledgeable about the products he was selling I am very pleased with my mattress
28. August 2026
Went in for a bed … sadly couldn’t find…
Went in for a bed … sadly couldn’t find one we both liked BUT we brought a lovely blanket box
31. August 2026
Helpful staff very personable and…
Helpful staff very personable and friendly. Would recommend them
31. August 2026
The customer service was very helpful…
The customer service was very helpful at st georges retail parkand Jas helped to find the best matteress to suit our needs
31. August 2026
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