⭐⭐⭐⭐⭐ Absolutely amazing service! “Prince was so wonderful – genuinely kind, patient and extremely helpful from start to finish. He took all the time to help me choose exactly the right mattress... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Buying a sofa and beds that meets all requirements is extremely daunting, but Calvin made it effortless. He was well informed, high intelligence and patient. I couldn’t wish for anyone better, as ass... Mehr ansehen
We purchased a mattress last month, was delivered yesterday. From beginning to end great service received. From purchasing in Colchester store served by Keanna, who greeted us, made us a coffee showed... Mehr ansehen
The staff in the Mallard Road Bournemouth Dreams store were excellent. Kieran greeted us and offered us tea/coffee and listened carefully to what we were looking for, then showed us a range of mattres... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Vereinigtes Königreich
- www.dreams.co.uk/help
- www.dreams.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Amazing!
Amazing!, sleep match experience was amazing help to find the right mattress! Secret was amazing help!
We were looking for a new mattress but…
We were looking for a new mattress but didn’t know what to look for. Rob was very helpful and knowledgeable. He put us on the machine and helped us try a few mattresses until we found the one we felt right for us.
great advise
Calvin gave great advise on how to pick our mattress. He explained everything clearly and answered all our questions.
Bournemouth Mallard Road Dreams Store.
The staff in the Mallard Road Bournemouth Dreams store were excellent. Kieran greeted us and offered us tea/coffee and listened carefully to what we were looking for, then showed us a range of mattresses for comparison and waited patiently while we tried them all. He explained the differences clearly and showed and told us all about the bed we had chosen from their website. We discussed the delivery and old items disposal options and the breakdown of all the costs. The whole experience was a pleasure throughout, and we would not hesitate to recommend them.
Thank you to Carl for all the help…
Thank you to Carl for all the help finding a mattress today. Super informative and helpful throughout the whole thing!
Very helpful and not pushy at all
Great customer service! Very friendly!
Had a great experience at Dreams today , the lady we were dealing with was so lovely and took her time with us as we had our toddler Evie with us so she was very good at keeping her company while we tried out the mattresses and filled out the paper work, very happy with our experience! 🫶🏻😊
Shirley was brilliant in giving…
Shirley was brilliant in giving excellent customer service.
Sleep match machine was amazing and…
Sleep match machine was amazing, unfortunately it’s not until we got home that we realised there was a hidden cost of £49 to take the mattress to our bedroom that was put to us as a free service not a charge….. we wanted to keep costs down as it’s a £1000+ bed so I would have dragged it up myself. Unfortunately cancelled order as I felt annoyed by the month waiting time and the cheeky £49 fee.
They did offer to refund this but it was gone for me
We had a great experience purchasing…
We had a great experience purchasing our Dreams bed from Ashley. He was extremely professional, friendly and helpful, giving us plenty of time to make our decision with no pressure or hard selling. His knowledge and relaxed approach made the whole process easy and enjoyable. Highly recommended.
Great service from Ian in Croydon
Great service from Ian in Croydon, a very happy customer!
Absolutely brilliant experience buying…
Absolutely brilliant experience buying our mattress from here. Nicky was so helpful, nothing was too much. Staff were so helpful and friendly. Couldn’t recommend them enough!
Paula was very helpful with me today…
Paula was very helpful with me today helping me find a new bed and mattress. I would recommend her to help you find a new bed
Sheryl in Uddingston was fantastic!
Sheryl in Uddingston was fantastic!! Highly recommend
Sarah at dreams in Southend was…
Sarah at dreams in Southend was extremely helpful
Great dreams experience
Rachel at Durham was a great help and…
Rachel at Durham was a great help and very friendly and knowledgeable, when we were selecting a new mattress thanks again
Really good staff interaction
Really good staff interaction, easy process for buying a bed
Buying a sofa and beds that meets all…
Buying a sofa and beds that meets all requirements is extremely daunting, but Calvin made it effortless. He was well informed, high intelligence and patient. I couldn’t wish for anyone better, as assist me Thank you thank you Calvin at Dreams Purley Way Croydon. He was very attentive and spent over 2 hours with us and he was amazing, every second that went by. We thank you so much Calvin
Purchased new bed for our new home
Purchased new bed for our new home.
Jane was excellent from start to finish.
Offered drinks and tested on the bed machine.
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