Buying a sofa and beds that meets all requirements is extremely daunting, but Calvin made it effortless. He was well informed, high intelligence and patient. I couldn’t wish for anyone better, as ass... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
⭐⭐⭐⭐⭐ Absolutely amazing service! “Prince was so wonderful – genuinely kind, patient and extremely helpful from start to finish. He took all the time to help me choose exactly the right mattress... Mehr ansehen
The staff in the Mallard Road Bournemouth Dreams store were excellent. Kieran greeted us and offered us tea/coffee and listened carefully to what we were looking for, then showed us a range of mattres... Mehr ansehen
We purchased a mattress last month, was delivered yesterday. From beginning to end great service received. From purchasing in Colchester store served by Keanna, who greeted us, made us a coffee showed... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Vereinigtes Königreich
- www.dreams.co.uk/help
- www.dreams.co.uk
Bittet Kunden um Bewertungen
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We were looking for a mattress for our…
We were looking for a mattress for our new home. Caz took us around showing us the best ones to try for our preferences and was super helpful! We really enjoyed our visit and got a good deal with our mattress too. Thanks!
Great experience with gabby
Great experience with gabby! Tailored advice and walked away with my dream bed with delivery available on my completion date of my flat!
I was waiting for a response from…
I was waiting for a response from Customer Service for a while and not getting anywhere.
Finally managed to speak to Rabia in Customer Service and she sorted out replacement including delivery date immediately. Thanks Rabia.
Clare was amazing helping find a new…
Clare was amazing helping find a new mattress. Very knowledgeable and thorough. Excellent service.
Great service
Sofi was excellent gave us the right mattress was very happy with her service would recommend her
Lorna was very helpful from the minute…
Lorna was very helpful from the minute we walked in. No pressure and showed us a lot of options. Very easy to order and arrange delivery
Darren was very helpful and got us our…
Darren was very helpful and got us our mattress easy and hassle free
Easy to work with & reassured us as new…
Easy to work with & reassured us as new buyers
Purchased a mattress from Dreams
Purchased a mattress from Dreams, fantastic service from Paula, found the computer bed very interesting and informative. Would highly recommend to anyone looking to purchase any bed related products.
After buying another mattress online…
After buying another mattress online luckily with a 200 night trial we have decided to return as not for us,
So next stop dreams in Taunton knowing that we needed to go on the sleep science bed and find the perfect firmness for us, with pillows in hand sermet went through all the beds that were in our comfort range also showing examples of slightly softer or firmer we finally decided on the first mattress we tried, Justin then talked though all finance options with a coffee and we left feeling very happy a few freebies.
Went in thinking Dreams was a cheap…
Went in thinking Dreams was a cheap discount store but was knocked out by the technology and the brilliant service given by the store manager whose name I think was Geoff(this was the truro branch)
This is is a fantastic store
As for the prices they were brilliant too
Great service at the Metro Centre store…
Great service at the Metro Centre store from Jane. Knowledgable and didn’t feel like we were being sold to. Free to make an informed choice.
Outstanding customer service at Dreams King’ Lynn
We had an outstanding experience at Dreams King's Lynn. From the moment we walked in, Lucie made us feel welcome by offering us refreshments and taking the time to understand exactly what we were looking for.
She patiently guided us through the wide range of mattresses, explaining the differences between each one and helping us find the best option to suit our needs. At no point did we feel rushed or pressured, and her knowledge and professionalism made the whole experience enjoyable.
Lucie also took us through the payment process, clearly explaining every step, the finance options available, and the delivery choices to ensure our mattress would arrive safely.
A special thank you to Kieth as well, who was friendly, welcoming, and equally helpful throughout on our previous visit.
We've visited several Dreams stores, and it's fair to say that the customer service at Dreams King's Lynn has been the best by far. The team went above and beyond to make our experience a positive one, and we wouldn't hesitate to recommend them to anyone looking for a new mattress.
Emma at the Salisbury store was very…
Emma at the Salisbury store was very helpful and attentive when we came in to choose a new mattress.
I was served by jasmin at the Blyth…
I was served by jasmin at the Blyth branch ,I was astounded at how good the service was in store ,I won’t buy anywhere else ,5 ⭐️ service ,was even offered a cuppa and biscuit and used the amazing sleep match ,thank you :)
Excellent Service
We received an excellent and thorough service from Eve at the Tollgate store. She was patient and provided lots of useful information to help us find the best mattress for our needs.
Had Steve as our Salesman very friendly…
Had Steve as our Salesman very friendly and did a good Job at finding our Mattress
Very pleased
Great customer service very friendly
Great customer service very friendly
Javid helped me get a great bed
Javid helped me get a great bed! Can't wait to try it.
Plenty of options presented to me and he's very friendly.
He should get promoted
Janette at Gateshead was brilliant with…
Janette at Gateshead was brilliant with our son.
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