We came into the Portsmouth store looking for a new mattress for our new home. Shannon advised us and took us through a sleep match assessment and discussed suitable mattresses for myself and my partn... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Jasmine in the Bridgend store helped us find our perfect mattress today and was so kind and helpful, we really appreciated her advice and knowledge about the product and managed to find one that was s... Mehr ansehen
From the minute we walked through the door of Dreams at Seafield In Edinburgh Godfrey took great care of us even bringing us a coffee / water . He was very pleasant, understanding and very knowledgeab... Mehr ansehen
Professional and friendly service. Excellent products and affordable prices. Very nice sale assistant Dina helped us choose the right mattress. We used the sleep match technology which was a great exp... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Vereinigtes Königreich
- www.dreams.co.uk/help
- www.dreams.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Your staff are absolutely amazing could…
Your staff are absolutely amazing could not have been more helpful. Would definitely recommend you to others. Mrs J. Brown👍
Dreams excelled
Excellent experience from start to finish. Tommo helped us choose our new bed ,first using machine, narrowing down the choice. Nothing was too much trouble and we weren't rushed at all. Thankyou.
Very warm welcome
Very warm welcome , very helpful staff. Very good choice on the floor.loved every thing about the store.
Very knowledgeable staff
Very knowledgeable, friendly and professional staff. Fully understood my requirements and matched them to the product
good service
When I entered the store I was welcomed by Jennifer who was very helpful and knowledgeable when talking to me, helping me to choose the perfect mattress. She was also very clear on explaining everything and very confident during the time I spent with her.
I went to the Fulham store and found…
I went to the Fulham store and found the staff to be very welcoming. The service was friendly and the staff was very knowledgeable about the products and made the whole process easy.
I particularly want to mention Jerome, who was courteous and very professional.
Awful service
Awful service. Completely misleading delivery times on their website and a shambles for customer service. They are always busy, never get back to you in a reasonable time and no knowledge of what’s going on. They deny you the right to make formal complaints and communication recorders is awful.
Really bad experience
The Staff was very helpful choosing the…
The Staff was very helpful choosing the right bed
Visited in store. Bought online…
We originally visited the Fareham store, where the two staff members were extremely helpful, patient, and honest. After getting all the information we needed, we placed our order online when we got home, as the 0% finance option offered a better deal. We were also able to use a cashback app, which gave us an additional discount and made the purchase even better value.
Great staff….very helpful couldn’t…
Great staff….very helpful couldn’t fault them….remember tom
Excellent sales service from Natalie
Excellent sales service from Natalie. Great knowledge which resulted in sale of bed frame and new mattress.
Lovely to met Baz, Store Manager for completing the sale.
Happy customers
Friendly and knowledgeable staff
Emily was lovely, friendly, helpful and knowledgeable. With me every step of the way buying a mattress that suites my body shape after going on the sleep match machine. Highly recommend.
Had a fabulous experience with Dreams…
Had a fabulous experience with Dreams in Leamington Spa from Rosy.
Knowledgeable and gave us private space to come to a decision about our purchase.
Last minute mattress purchase
We came into the Portsmouth store looking for a new mattress for our new home. Shannon advised us and took us through a sleep match assessment and discussed suitable mattresses for myself and my partner - whilst we were deliberating, Shannon continuously offered us drinks whilst we browsed. At ten to six (just before closing, sorry!! ) she was very welcoming and made us feel confident in our choice we had made. Thank you for a quick and efficient service.
King size mattress is comfy
The staff were brilliant and very helpful. I told them what kind of king size mattress I wanted as I suffer from sciatica. I’ve had this mattress for a year now, and I haven’t suffered from sciatica since. The price was reasonable. And delivery was on time. The only downfall was that they charge extra to actually take it in your room and that they don’t take the old mattress with them.
Hereford, Lorna
Hereford. Lorna provided great service. She was friendly and accommodating. She listened to our needs and provided a range options. We quickly settled on one and the sales process was made quick and simple.
Exceptional customer service
The sales representative was very helpful and patient. Answered all my queries and recommended the best suited mattress.
Superb Service
Holly and Brian were fab. Holly spent hours with us but wasn't pushy at all. She let us look around ourselves but was available to answer our questions and we had LOTS! All the staff were very friendly, knowledgeable, honest and had a great sense of humour.
Salisbury -great service
Paul in Salisbury was very knowledgeable and friendly and helped us to find our perfect mattress and we even had a cup of coffee!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








