We had a great experience picking out a new mattress for our first home, Lorraine from the dreams located in Bury was so helpful and supportive the whole time. She offered drinks, the sleep test and t... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Floor staff not fussy but very helpful. Issy suggested doing bed assessment, which proved to be helpful. Bed suggested was way out of my price range so she suggested other mattresses in my price range... Mehr ansehen
The sales person was super helpful and knowledgeable and was very patient. We did not feel pressured. We tried to our order online the next day but via the website, full payment was requested despi... Mehr ansehen
We were shown around by George who greeted us at the door and took us out on the sleep machine to help find our ideal mattress. He was very patient and helped us try several until we found one that wa... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Vereinigtes Königreich
- www.dreams.co.uk/help
- www.dreams.co.uk
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That the person in store knows all about what they are selling
The young man was very knowledgeable about the products he was selling I am very pleased with my mattress
Went in for a bed … sadly couldn’t find…
Went in for a bed … sadly couldn’t find one we both liked BUT we brought a lovely blanket box
Helpful staff very personable and…
Helpful staff very personable and friendly. Would recommend them
The customer service was very helpful…
The customer service was very helpful at st georges retail parkand Jas helped to find the best matteress to suit our needs
Tina was an amazing assistant
Tina was an amazing assistant. So friendly and very helpful. Thank you Tina
Kenny was great
Kenny was great, easy to speak to patient not straight into my face nice and polite took me through the mattress selector gave me time to try as many mattresses as I needed to make sure I got the right one gave me a pillow to test the mattress with making sure it was the right one for my sleep style. Took me through everything with bed and all the policies ect. Made sure I had water and offered me a tea or a coffee. Couldn’t recommend him highly enough.
There was a range of products to try to…
There was a range of products to try to see what was the best fit for us. As well as a variety of bed frames.
The staff were friendly and helpful
Staff member Kenny was very helpful…
Staff member Kenny was very helpful from the start when we entered the store .He showed us various bed and mattress options.
Great service bye steven
Great service bye steven. Ask if we liked tea coffee. Good advice on byeing a good bed and mattress.
Very good nice staff I love it
A genuine no pressure sale
A genuine no pressure sale, where we got to choose what we wanted with a really polite and courteous member of staff.
Great experience in Dreams Store
The sales person was super helpful and knowledgeable and was very patient. We did not feel pressured.
We tried to our order online the next day but via the website, full payment was requested despite having to wait 12 weeks to receive our order so we phoned the store to place our order and therefore was able to pay deposit only. We cannot comment on the bed frame or mattress that we ordered as it has not arrived yet
Harry is the best lad in the business
It was an honour to have Harry as our representative while we were looking for a new bed and bed frame for our apartment. He was very friendly and flexible with our needs and we were able to find a bed that was perfect for what we were looking for. Since it was our first time in the UK, he was very friendly and helpful and made my partner and I feel very comfortable and welcome. We had great conversations and he helped us with more than just finding the best bed for us. We will definitely come back for any of our future sleep related needs.
The sales rep was professional and…
The sales rep was professional and patient enough to listen to my children's exact specifications for what they each wanted. He went through various options and helped us choose the beds they each wanted.
Tempur matress dreams Ashton under lyne (Ryan)…
I was greated by Ryan a very friendly professional employee at dreams, he didn’t pressurise me at all and asked if I needed help or just wanted to browse I accepted his help and he asked if I would like to take a dream’s assessment to determine which mattress would best suit me. I accepted. After receiving my results. I think are correct after wanting a firm mattress the machine said firm was right for me.
Ryan didn’t start at showing me the most expensive option he showed me all of my options, and then I finally decided on a tempur matress. The process was very quick and nothing was a problem for Ryan he was very knowledgeable and offered me a drink. He is a very curtious and professional young man. The whole process was hassle free, easy and quick this is my 2 nd matress I have bought from Ashton under Lyne dream and I can’t wait for my delivery.
staff were very help full and could not…
staff were very help full and could not do a nuf for you
Five star service - Aheema
A five star service provided by Aheema at the Bedford Interchange Retail Park store. Aheema was friendly, very helpful and attentive. Thank you
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