Having used the Hays office at Consett for a number of years, I once again experienced great service from Amanda who booked two holidays for me in less than half an hour. Thank you.
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Das sagen Bewerter
I made an enquiry about a trip to Milan for Sunderland AFC supporters in Europe. Demand has been huge for this trip and I was aware demand has been massive. Despite this the staff member whose name I... Mehr ansehen
Unternehmen hat geantwortet
Excellent knowlegable staff member Katelyn Bolem at your Consett Co Durham branch.Made sure all our needs would be met at the arrival destination and our hotel room and surrounding areas would meet m... Mehr ansehen
Unternehmen hat geantwortet
Despite the office staff being extremely busy trying to accommodate hundreds of enquiries for Europa league packages to watch Sunderland in Milan ,they were first rate and went beyond expectations... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- Kreuzfahrtgesellschaft
- Kreuzfahrt-Reisebüro
- Anbieter von Kulturreisen
- Geldwechselservice
- Reise-Aggregator
Vom Unternehmen geschrieben
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktinformationen
4 Middle Street, DH8 5QJ, Consett, Vereinigtes Königreich
- 01207 593800
4,9
Hervorragend
1541 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
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The staff go above & beyond to help you
12. September 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Staff are always helpful kind and…
Staff are always helpful kind and supportive always do as much as they can to help me in every way they are amazing
12. September 2026
Antwort von Hays Travel - Consett
Lynne Wiseman,
Thank you for your wonderful review! We are so pleased to hear that our team consistently provides helpful, kind, and supportive assistance. We truly appreciate your kind words.
Kind Regards
Hays Travel Consett
…Happy days
My experience in booking a holiday with Hays Travel was very enjoyable. Assistant was very efficient, but also caring and good humoured. Nothing was too much trouble
11. September 2026
Antwort von Hays Travel - Consett
MRS A FLYNN,
Thank you for your wonderful review! We are so pleased to hear that your experience in booking a holiday with us was very enjoyable. It's great to know our assistant was efficient, caring, and good-humoured.
Kind Regards
Hays Travel Consett
Hays Consett Branch
Having used the Hays office at Consett for a number of years, I once again experienced great service from Amanda who booked two holidays for me in less than half an hour. Thank you.
9. September 2026
Antwort von Hays Travel - Consett
Bill,
Thank you for your wonderful review! We are so pleased to hear that you continue to receive great service from our team and that we could book your holidays so efficiently. We truly appreciate your kind words.
Kind Regards
Hays Travel Consett
Antwort von Hays Travel - Consett
We truly appreciate your wonderful feedback and are so glad to know our expertise is valued. We look forward to assisting you again.
Lovely and friendly staff
Lovely and friendly staff. Amanda did everything she could to find us a better holiday for a cheeper price.
10. September 2026
Antwort von Hays Travel - Consett
Thank you for your lovely review! We are so pleased our team could help you find a great holiday at a better price. - Thanks again Amanda
Antwort von Hays Travel - Consett
Thank you for your fantastic 5-star review! We are so pleased to hear that you consistently find our service efficient and helpful. We truly appreciate your kind words - Amanda
As always friendly informative staff!
3. September 2026
Antwort von Hays Travel - Consett
Thanks again for taking the time to rate my service, it is so appreciated - Mia
Excellent knowlegable staff member…
Excellent knowlegable staff member Katelyn Bolem at your Consett Co Durham branch.Made sure all our needs would be met at the arrival destination and our hotel room and surrounding areas would meet my limited mobility restrictions.
8. September 2026
Antwort von Hays Travel - Consett
We're so glad to hear our team member provided such excellent and knowledgeable service, ensuring all your needs for limited mobility were met for your arrival and hotel. We truly appreciate your kind words. Kind regards, Katelyn
Great place to book a holiday…
We always enjoy our visit to the Consett Hays shop. Everyone is friendly and always make us feel welcome. Thank you Amanda, hope I got your name right, for all your help.
8. September 2026
Antwort von Hays Travel - Consett
Hi,
We are so happy to hear you always enjoy your visits and feel welcome. We appreciate your kind words about our team's helpfulness.
Kind Regards
Hays Travel Consett
Amanda
Love holidays
As always fab service in hays Consett . Alison along with her colleagues are so helpful patient and passionate about there service x
8. September 2026
Antwort von Hays Travel - Consett
Hi Susan,
We're so happy to hear about your positive experience with our team! We truly appreciate your kind words and feedback.
Kind Regards
Hays Travel Consett
Alison
I made an enquiry about a trip to Milan…
I made an enquiry about a trip to Milan for Sunderland AFC supporters in Europe. Demand has been huge for this trip and I was aware demand has been massive. Despite this the staff member whose name I can’t recall. Was extremely helpful and found a way to accommodate my request. Very good service.
31. August 2026
Antwort von Hays Travel - Consett
We're so glad we could assist with your Milan trip enquiry for Sunderland AFC supporters! It's wonderful to hear our team found a way to accommodate your request despite high demand. We appreciate your kind words about our service. You know where we are for any future holiday breaks you need help with
Kind Regards
Hays Travel Consett
Joanne
Friendly staff
7. September 2026
Antwort von Hays Travel - Consett
Thankyou so much for taking the time to leave a lovely review regarding your service at the Consett Branch
Antwort von Hays Travel - Consett
Thank you for your lovely feedback, pleased we managed to get you sorted.
Many Thanks
Alison
Hays travel Megan was really helpful…
Hays travel Megan was really helpful and friendly
6. September 2026
Antwort von Hays Travel - Consett
Gloria Mcaleer,
Thank you so much for your wonderful feedback! We are delighted to hear that our team member was really helpful and friendly.
Kind Regards
Hays Travel Consett
The staff searched for what I asked…
The staff searched for what I asked for. Though they were busy and I had to wait, I was assured that they would be with me as soon as possible and they were. Which is why I always go to Hays in Consett.
4. September 2026
Antwort von Hays Travel - Consett
Thank you for sharing your experience. We appreciate your patience and are glad to hear our team was able to assist you promptly despite being busy. We value your continued loyalty.
Thanks again Hays Travel Consett
Booked with Amanda today
Booked with Amanda today. A absolute pleasure! Nothing is to much trouble. All the staff are brilliant
Thanks again girls
4. September 2026
Antwort von Hays Travel - Consett
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience with us. It's great to know that our team was brilliant and helpful.
Kind Regards
Hays Travel Consett
The young lady who helped us was very…
The young lady who helped us was very helpful and efficient. Excellent customer service.
3. September 2026
Antwort von Hays Travel - Consett
Thank you so much for taking the time to rate my service. It was a pleasure getting you booked up for Lake Garda. You know where I am if you need any assistance in the meantime - Thanks again Mia
Great customer service
3. September 2026
Antwort von Hays Travel - Consett
Thank you for taking your time to leave this review, it was a pleasure booking your holiday. Kind regards, Chloe
Despite the office staff being…
Despite the office staff being extremely busy trying to accommodate hundreds of enquiries for Europa league packages to watch Sunderland in Milan ,they were first rate and went beyond expectations
They kept us updated at all times and when the correct package came up for us they kept the office open to allow us to complete the package
Special thanks to Joanne but thanks to all the staff
3. September 2026
Antwort von Hays Travel - Consett
Thank you so much for your wonderful feedback! We are delighted to hear that our team went above and beyond to accommodate your Europa League package enquiry. We truly appreciate your kind words and look forward to assisting you again in the future! Kind regards, Hays Travel Consett
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