Another great experience booking with Amanda at Hays. Always a warm welcome, as a disabled lone traveller it's very reassuring to have all the details sorted. This includes my assisted travel & an exc... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Really good customer service. Quick to respond , polite and friendly Can always trust and will be using again . Thank you !
It’s always a pleasure coming into your Jesmond branch to book a holiday. Chloe, your branches newest recruit is definitely keeping up the high standards. See you soon to pick up our tickets.
“Chloe at Hays Travel was absolutely amazing! From the start, she was incredibly friendly, knowledgeable, and genuinely excited to help. She guided us toward Rome as a destination and gave brilliant a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- Kreuzfahrtgesellschaft
- Kreuzfahrt-Reisebüro
- Anbieter von Kulturreisen
- Geldwechselservice
- Reise-Aggregator
Vom Unternehmen geschrieben
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktinformationen
16 Acorn Road, NE2 2DJ, Jesmond, Vereinigtes Königreich
- 0191 2812345
4,9
Hervorragend
451 Bewertungen
Bittet Kunden um Bewertungen
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Really good customer service
Really good customer service. Quick to respond , polite and friendly
Can always trust and will be using again .
Thank you !
7. August 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Always a great experience when
Always a great experience when
Visiting Amanda and the team at Jesmond
30. Juli 2026
Antwort von Hays Travel - Jesmond
Its always a pleasure to help you with your lovely travel plans . See you again soon. Thanks Amanda :)
Always a lovely experience visiting Hays
Consultant was charming and really helpful. When I wanted to change my hotel booking they were patient and understanding, too.
30. Juli 2026
Antwort von Hays Travel - Jesmond
Thank you for your wonderful review! We're so pleased to hear that our consultant was charming and helpful. We understand that plans can change, and we're glad they were patient and understanding when you wanted to change your hotel booking. We appreciate your kind words. Thank you Amanda
Excellent customer service from Amanda…
Excellent customer service from Amanda at the Jesmond branch
6. August 2026
Antwort von Hays Travel - Jesmond
Thank you for your wonderful 5-star review! We are so pleased to hear that you received excellent customer service from us thanks Amanda :)
As always the service we get from hays…
As always the service we get from hays travel jesmond is second to none.
28. Juli 2026
Antwort von Hays Travel - Jesmond
Thank you so much for your kind words. It is always a pleasure helping you with all your travel plans. Thanks Amanda :)
Great people and help in getting the booking done efficiently.
Friendly service and good staff
19. Juli 2026
Antwort von Hays Travel - Jesmond
Thank you very much for your kind words. Its always a pleasure helping you and your lovely family . You are all going to have a great time . Thanks again Amanda and team Jesmond :)
Chloe was great
Chloe was great. Very patient with our needs and helped us find the right holiday.
17. Juli 2026
Antwort von Hays Travel - Jesmond
Thank you for your kind words it was a pleasure helping you with your travel plans. Thanks Chloe :)
Antwort von Hays Travel - Jesmond
Thank you for your kind words! We appreciate your support and look forward to helping you with your future travels :)
Amanda is an absolute star
Amanda is an absolute star. Sorted out the entire trip in one visit from my vague idea to completed booking. Brilliant.
12. Juli 2026
Antwort von Hays Travel - Jesmond
Thank you for taking the time to share such a lovely review . It's always a pleasure to help you with your lovely travel plans. Thanks Amanda :)
Great service from Amanda
Another great experience booking with Amanda at Hays. Always a warm welcome, as a disabled lone traveller it's very reassuring to have all the details sorted. This includes my assisted travel & an excellent exchange rate on euros. I keep returning to Hays because I'm really happy with the certainty that everything is is taken care of & I can relax & just look forward to my holiday.
7. Juli 2026
Antwort von Hays Travel - Jesmond
Thank you so much for your lovely comments. Its always a pleasure to help you with your travel plans Amanda :)
A friendly and very informative…
A friendly and very informative conversation, all aspects of requirements/ needs/ wishes were covered and well explained. Very efficient and professional. Cruise successfully booked
30. Juni 2026
Antwort von Hays Travel - Jesmond
Thank you for your kind words it was a pleasure helping you with your lovely cruise plans. Your going to have a great time Thanks Amanda :)
Antwort von Hays Travel - Jesmond
Thank you so much for your review! Thanks amanda
It’s always a pleasure coming into your…
It’s always a pleasure coming into your Jesmond branch to book a holiday. Chloe, your branches newest recruit is definitely keeping up the high standards. See you soon to pick up our tickets.
25. Juni 2026
Very friendly staff .
Very friendly staff .
Staff willing to help with all details and helpful advice and always with a smile .
26. Juni 2026
Antwort von Hays Travel - Jesmond
Thank you for your kind words its always a pleasure to assist you with your lovely travel plans. Thanks Amanda :)
friendly approachable staff it's always…
friendly approachable staff it's always a pleasure dealing with them wouldn't go anywhere else
23. Juni 2026
Antwort von Hays Travel - Jesmond
Thank you for your lovely words. Its always a pleasure to help you with your lovely travel plans Amanda :)
As always great service at Hays Jesmond
As always great service at Hays Jesmond. Amanda had let me know about a fantastic deal for next year. All booked and sorted within 10 minutes. Wouldn’t go anywhere else.
20. Juni 2026
Antwort von Hays Travel - Jesmond
Always a pleasure ! Its was a fab deal your going to have a great time :)
Great experience
We spoke with Chloe who provided great advice on what area was good the ideas we were hoping to do on holiday. Everything was explained in a simple but detailed way so we understood it all. Chloe was very friendly and talkative which helped us pick the best place to travel to.
18. Juni 2026
Antwort von Hays Travel - Jesmond
I'm glad I could help you choose the right destination and make the process a little easier. Thank you so much for your lovely feedback! Chloe :)
The local staff were helpful in…
The local staff were helpful in providing holiday location options based on thier own experince and we were fortunate to select with them a hotel in Corfu at a competative price.
Used Hays before and will again With Thanks
19. Juni 2026
Antwort von Hays Travel - Jesmond
Thank you for the lovely review. Hope you have a great holiday - Sharon
Excellent service as usual
Excellent service as usual. Friendly staff who listen to my requirements and advise as necessary. Recommend to friends and family
17. Juni 2026
Antwort von Hays Travel - Jesmond
Mr Ronald Wilkes,
We are so pleased to hear you had an excellent experience. Thank you for your kind words and recommendation!
Kind Regards
Hays Travel
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