Great service when I visited their shop in Boscombe, Bournemouth. They advised slightly different set up to what I was thinking. Sure its a good decision. Checked it out at home an then ordered from... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Great service when I visited their shop in Boscombe, Bournemouth. They advised slightly different set up to what I was thinking. Sure its a good decision. Checked it out at home an then ordered from... Mehr ansehen
Unternehmen hat geantwortet
After receiving such bad customer service from a big retailer (the one with the sometimes good Christmas ads) when our new TV broke after 6 days, I took my business elsewhere - to Richer Sounds. As... Mehr ansehen
Unternehmen hat geantwortet
Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop... Mehr ansehen
Unternehmen hat geantwortet
Called to discuss a piece of kit and after determining my needs we agreed on what would be an appropriate purchase. After being quoted 3-5 days delivery I was surprised to receive it the next day.... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
545 Christchurch Road, BH1 4AH, Bournemouth, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Antwort von Richer Sounds - Bournemouth
Great manager who price checked my purchase without hassle and helped me load my TV and soundbar and subwoofer despite there being a storm outside.

Antwort von Richer Sounds - Bournemouth
They had the product I wanted and they beat the best price out there. Service was great and felt appreciated by the staff. Highly recommend calling in as you might be surprised with offers offered by the team and it beats the computer experience.
The customer service I received from Dan at Bournemouth Richer Sounds was excellent.
He was extremely helpful on the telephone and also when I previously visited the shop.
A few days after my purchase I contacted Richer Sounds by email and Dan replied within minutes.
I could not have received better service. Would highly recommend this store.
The shop was not busy but I was not pounced upon by the sales staff. I explained to the salesman (Lewis) what I was looking for and he discussed this in some detail. I ended up purchasing a CXA81 mk2 amp to replace my mk1 amp. It does sound better and I can now use the mk1 in another system.

Antwort von Richer Sounds - Bournemouth
Efficient succinct advice. Item purchased and delivered quickly.

Antwort von Richer Sounds - Bournemouth
The customer Service was excellent, the best deals for our price range, everything about the tvs i had an interest in was explained in fine detail,
The staff member was very patient, polite and professional,
He even gave a small discount on what we chose to fit our price range
I'll definitely be coming back when needing another TV and would recommend richersounds

Antwort von Richer Sounds - Bournemouth
apart from the lack of parking - fabulous service from all the team at RS Bmth - would buy again.
I've always liked dealing with Richer Sounds, you always feel like you're in safe hands. I placed my Black Friday order and selected to collect my goods from the store. I was promptly notified of order acknowledgement, estimated delivery time to the store and then called by the store (Bournemouth) to let me know the goods were in and ready for collection. As ever, excellent service, excellent products (I'm delighted with my new Monitor Audio Silver 100 speakers) and professional friendly people. Many thanks Richer Sounds.
Richer Sounds has a very informative website which I used to formulate my order.
I ordered online and discussed my proposed purchases with a very helpful agent over the phone. He suggested I needed an eARC HDMI cable but omitted to mention I might consider updating my existing HDMI cables which I had to order the next day.
My order arrived promptly.
I would definitely use Richer Sounds again.
A trusted and reputable company with good customer service and back up. Prices competitive and ethical outlook.
Quickly delivery too 👍
Paul the store manager new the kit I already had and was extremely helpful in recommending the upgrades I was looking for without being pushy. Great kit, great deals and always the place to go.
It is always such a pleasure to visit a Richer Sounds shop where the staff are so friendly, helpful and knowledgeable.
Used Click & Collect service for a new TV. Store staff called me to arrange collection,on arrival staff where very helpful & even helped me to load my purchase into my car. Excellent service as per usual from Richer Sounds

Antwort von Richer Sounds - Bournemouth
I bought a set of JBL700nc headphones online and arranged to pick them up in my local store. Went like clockwork. Very happy with my purchase and the overall experience.

Antwort von Richer Sounds - Bournemouth
First class service as always from Richer Sounds. Aron and Dan very knowledgeable and a pleasure to deal with.
TV ordered on a Sunday afternoon, delivered Tuesday morning and fitted on Thursday, order to wall in 4 days.

Antwort von Richer Sounds - Bournemouth
The knowledge! I know I’m going to sound old saying this, I’m only 18 but it’s true that shops like this just don’t come by often anymore! The employees have such knowledge and the individual I talked to was so kind and easy to talk to! Plus, on a smaller note, the prices matched that which was online from competitors. (Amazon)
To elaborate further, I feel like nowadays you shop online, you watch / read reviews or ask an AI to educate you. And sure, they do in their own way. But just going into the store and asking, you get far more knowledge and you get to speak to people!
Please visit here if you are nearby and need some sort of equipment! They even have a small case of records you can browse through. This place is great
Great service, professional, very fast delivery. Can’t comment on the items purchased as yet as they are Christmas presents.
Over the phone order dealt with efficiently, Plus speedy delivery to a 3-hour timeslot, and TV delivered to lounge.
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.