Great range of items. Easy to navigate website. Once item was ordered I received regular updates on how my order was progressing. I was called on the expected date telling me my order was ready, which... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Great range of items. Easy to navigate website. Once item was ordered I received regular updates on how my order was progressing. I was called on the expected date telling me my order was ready, which... Mehr ansehen
Unternehmen hat geantwortet
Great communication with Guildford branch. First by email then phone. Personal service, knowledgeable staff, real people, no auto AI bot nonsense. They worked to source what I wanted from another sto... Mehr ansehen
Unternehmen hat geantwortet
The staff you have are excellent, they really work to discover what is necessary. You then suggested an installation company who naturally backed up the service. It was great service! Thank you
Unternehmen hat geantwortet
Good advice with a very unexpected follow up call to ask if the unit was OK and did I have any setup questions. This is on top of a price without the physical shop premium.
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
10 London Road, GU1 2AF, Guildford, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
After being so disappointed with the service at certain big stores, I vowed I would always use a smaller retailer. I am never disappointed with Richer Sounds. The range of goods is superb and the staff are knowledgeable and friendly.

Antwort von Richer Sounds - Guildford
I don’t normally leave reviews but this company consistently provides not only excellent service but expert advice. Needed to return the wrong bracket I’d bought and opened, the shop wasn’t fully open yet but they let me in anyway, said it wasn’t an issue I’d opened the product and then explained exactly what I needed, how to put it up and asked me to call later if I had any questions. Dylan in Guildford, you are a credit to the business, this is service done right and a reason to still visit stores. Why can’t all business provide this level of customer service and expertise? Amazing, thank you

Antwort von Richer Sounds - Guildford
Went to the Guildford store and had a good chat with Roland about projectors. Went away and came to a decision so called him back and he arranged a swift delivery of our chosen one. Fabulous service! Can’t recommend Richer Sounds highly enough.
Friendly, helpful, polite and knowledgeable staff. Good prices, especially Black Friday! Wouldn’t go anywhere else to buy a television.

Antwort von Richer Sounds - Guildford
Franklin was very helpful. Very friendly and great service

Antwort von Richer Sounds - Guildford

Antwort von Richer Sounds - Guildford
Friendly knowledgeable staff. Let me demo their own personal headphones as stock was low

Antwort von Richer Sounds - Guildford

Antwort von Richer Sounds - Guildford
Great service. Booked a demo of a Marantz M-CR612 with a couple of speaker options; so good! - service, friendly and knowledgable sales staff, great product offerings. Yes, I could have bought it all on line for the same price, but 1. I would have bought the wrong speakers, and 2. this way you get to support a long standing British business set up and still run by an entrepreneur.

Antwort von Richer Sounds - Guildford
Very helpful and they quickly found what I wanted, packed it carefully for easy transporting.
A good price and knowledgeable staff.
Extremely knowledgeable helpful and friendly staff. Answered all my questions regarding each type of Television that is available to help me decide which was right for me.
Helpful advice on choice of amplifier. Delivered free of charge next day. New amp working well.

Antwort von Richer Sounds - Guildford
I needed to replace and upgrade my hifi system. It took just one phone call to arrange a demonstration of my chosen unit with suitable speakers. No issue with time taken to listen and consider options and sound advice with no sales pressure. Great value for money deal (including Black Friday discount), next day delivery of all items and easy installation following tips at demo. Would not hesitate to recommend.

Antwort von Richer Sounds - Guildford
Went in to sort out connections on moving to Guildford. Dylan full of advice and recommendations which resulted in getting wifi and tv and recording sorted. Also bought a turntable successfully , willing to install if necessary

Antwort von Richer Sounds - Guildford
Just taken delivery of my new TV and everything went perfectly
I called Richer Sounds at about 16:50 just after work, I knew I may not get through as they close at 5pm. I was put through to the Guildford Store and spoke to Daniel (Dan)
He was more than happy to help. Informative & Friendly, even at the end of the day.

Antwort von Richer Sounds - Guildford
Knowledgeable staff without being pushy.Good experience.

Antwort von Richer Sounds - Guildford
Roland was very helpful on the phone and in the shop.
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