Richer Sounds - Stockport Bewertungen 

2 441
TrustScore 5 von 5

4,9

58 Lower Hillgate, SK1 3AL Stockport, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I prefer visiting showroom rather than buy on line . Salesperson was efficient and professional as was delivery driver . Both an asset to your firm . 10/10 . Bought a tv off you several years ago an... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent advice from Matt and John. First class service led to the purchase of an oled tv, stand & dvd player. You guys delivered an excellent customer experience. Thank you.

Bewertet mit 5 von 5 Sternen

Warmly greeted and very helpful from the start. I needed an updated tv which had to be able to fit in a cabinet and we spent a bit of time sorting something suitable , I came away happy with my choice... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 58 Lower Hillgate, SK1 3AL, Stockport, Vereinigtes Königreich

  • 0333 900 0022

4,9

Hervorragend

TrustScore 5 von 5

2441 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,9

Alle Bewertungen

(2 441)

24 926 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Very helpful

Very helpful, knowledgeable staff

18. August 2026
Richer Sounds - Stockport-Logo

Antwort von Richer Sounds - Stockport

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 3 von 5 Sternen

Wiim Amp

The salesman wasn't very knowledgeable. He might have been new as he did go and ask when I asked about radio stations.
Got the product I wanted Wiim amp. A coffee would have been nice.
I visited the store last year and the salesman was very knowledgeable about the Wiim. That's why I returned plus I've had good experiences with Richer Sounds in the past. Pleased with my Wiim amount.

18. August 2026
Richer Sounds - Stockport-Logo

Antwort von Richer Sounds - Stockport

Thanks for your review, although I was sorry to hear about this. Please bear with us while we investigate, after which we will be in touch.

Seniorcomplaintsteam@richersounds.com

With kind regards

Paddy Hall
Customer Service Deputy Manager
Richer Sounds

Bewertet mit 5 von 5 Sternen

I prefer visiting showroom rather than…

I prefer visiting showroom rather than buy on line . Salesperson was efficient and professional as was delivery driver . Both an asset to your firm . 10/10 .
Bought a tv off you several years ago and returned recently based on previous experience and customer service Thank You .

18. August 2026
Richer Sounds - Stockport-Logo

Antwort von Richer Sounds - Stockport

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Fantastic assistance with expert…

Fantastic assistance with expert knowledge. Have been buying from Richer Sounds over many years and never been disappointed.

27. November 2025
Richer Sounds - Stockport-Logo

Antwort von Richer Sounds - Stockport

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Warmly greeted and very helpful from the start

Warmly greeted and very helpful from the start. I needed an updated tv which had to be able to fit in a cabinet and we spent a bit of time sorting something suitable , I came away happy with my choice. I wold not hesitate to use Richer Sounds again.

17. August 2026
Richer Sounds - Stockport-Logo

Antwort von Richer Sounds - Stockport

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Excellent Service

Staff are very helpful and gave good advice/help.
The after service we received when we wanted to upgrade out TV for a bigger screen was excelelnt.

16. August 2026
Richer Sounds - Stockport-Logo

Antwort von Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

So helpful

So helpful, thanks

16. August 2026
Richer Sounds - Stockport-Logo

Antwort von Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Great advice

As aways, great advice and products.

16. März 2026
Richer Sounds - Stockport-Logo

Antwort von Richer Sounds - Stockport

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Personal service and proper advice…

Personal service and proper advice about what we wanted. No overselling.
Knowledgeable staff who also helped out over the phone with the TV set up.

14. August 2026
Richer Sounds - Stockport-Logo

Antwort von Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Great service

Great service , very helpful staff especially John from the Stockport branch who helped me pick my record player/speakers explained everything clearly of how to set up etc… explained delivery was the next day and was kept up to date with time of arrival , arrived properly packaged and I set it up myself lol following John’s instructions and I’m loving my record player …. Thank you so much John for your help and expertise and patience it was really appreciated

11. August 2026
Richer Sounds - Stockport-Logo

Antwort von Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Professional company

What a pleasure to deal with a professional company, whose attentive staff are welcoming, knowledgeable and helpful. From first contacting the Stockport branch, their communication was excellent, arranging a demonstration when it suited me. And the bonus for me, my chosen kit was in stock!
I have no reservations in recommending Richer Sounds, and this branch in particular; I shall definitely be returning for more home tech. - thank you!

19. August 2026
Bewertung ohne vorherige Einladung
Richer Sounds - Stockport-Logo

Antwort von Richer Sounds - Stockport

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Perfect choice of TV

Chris gave some excellent advice on choice of TV. The anti glare feature of the purchased Samsung TV works incredibly well. Many thanks.

12. August 2026
Richer Sounds - Stockport-Logo

Antwort von Richer Sounds - Stockport

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 4 von 5 Sternen

The people at stockport richer sounds…

The people at stockport richer sounds offer fantastic advise and support.

They're always happy to help in any way they can. I recently purchased a home cinema system from them and they were extremely helpful and walked through the process at my pace.

It also helps knowing that the people there know what they're talking about, I recieved a subwoofer rca cable and it only had one connection when I asked they were more than happy to explain that it would work and why it would. This again is knowledge I wouldnt have had and would have just brought a cable with the 2 red and white ends. I was that impressed that I brought a further home cinema package from them and they even sorted me out on price as well so I got a bargain.

Will definitely be returning to them in the future for more hifi related items. The only reason I gave them 4 stars instead of 5 is because of the delivery service with dpd. Unfortunately I will only collect my items in store because I dont trust dpd to deliver my parcels properly and its a shame we dont have a few choices for delivery provider but im more than happy to go to the store anyway just to browse and sometimes spot a bargain.

11. August 2026
Richer Sounds - Stockport-Logo

Antwort von Richer Sounds - Stockport

Thank you for your feedback, and for taking the time to leave us a review. We do apologise for your delivery experience and will of course provide feedback to our delivery partner to improve customer experience in the future.

We hope you enjoy your new purchase!

The Customer Experience team

Bewertet mit 5 von 5 Sternen

Great service

Chris from the Stockport branch was friendly, very knowledgeable and knew all about what speakers would be best paired with my stereo amp. After discussing my requirements and budget he recommended a set of Acoustic Energy AE100 bookshelves which isn’t a model I was aware of walking in, but after getting them installed I knew I made the right choice - they sound fantastic!

In an era of online shopping and keyboard ‘experts’, it feels refreshing walking in to a physical shop and receiving great service and genuine, hands on advice. Richer sounds have never let me down and I’ll recommend them to anyone looking for AV equipment.

8. August 2026
Richer Sounds - Stockport-Logo

Antwort von Richer Sounds - Stockport

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 4 von 5 Sternen

Guy who served me had been very helpful…

Guy who served me had been very helpful previously but obviously misunderstood my terminology. I asked him to throw in a pair of cheap Bluetooth headphones with the Sonos speakers so that I could try them out before buying better ones. Wasn't aware that you couldn't take goods bought there and then and didn't pay too much attention to amount paid. It was only on delivery of the speakers with no headphones that I realised my wording must have been interpreted as "for free" rather than just add them to the bill. As a consequence I ordered some headphones online from another supplier.

11. August 2026
Richer Sounds - Stockport-Logo

Antwort von Richer Sounds - Stockport

Thank you for your feedback, and for taking the time to leave us a review. Our apologies that there appears to have been a small misunderstanding during the purchasing process. Of course, if we can offer any further advice, do feel free to contact us.

We hope you enjoy your new purchase!

The Customer Experience team

Bewertet mit 5 von 5 Sternen

(Richer) Sounds Good!

Smooth, timely & positive TV purchasing experience from the initial call to get answers to a few queries and confirm a discount to completing asimple online order & to speedy delivery in a couple of days.
There are plenty of places to buy TVs, but Richer sounds make it easy & competitive. I recommend without hesitation.

9. August 2026
Richer Sounds - Stockport-Logo

Antwort von Richer Sounds - Stockport

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

We went to the Stockport store to have…

We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a day that suited us. We even got a seven year guarantee included for no cost. I’m glad we chose Richer Sounds rather than going to the usual large stores. I would say to anyone thinking of buying a television or any home entertainment system try Richer Sounds first.

9. August 2026
Richer Sounds - Stockport-Logo

Antwort von Richer Sounds - Stockport

Thanks for your kind review, we look forward to your next visit.

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