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Tenpin - Swindon Bewertungen 

176
TrustScore 4.5 von 5

4,3

Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN Swindon, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

On arrival, the guy at Customer Service Desk, efficiently booked us in. He also served us at the bar later - very pleasant and polite guy. The building was clean and tidy throughout. There was a very... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great time with the family. Fantastic venue, will definitely go again. My grandson knocked over a drink breaking the glass. This immediately dealt with by the staff and moved us quickly to a new lane.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Me and my son came here in the summer holidays, arrived a little early but was given a lane straight away. We booked the 2 games and meal deal package, food was lovely and hot, we came on the hottest... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Visited Swindon site with young grandchildren who loved the overall energy and were thoroughly entertained. But I was struck by the experience, through many visits to the male loos with the children,... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Kegelbahn
  2. Bar
  3. Escape-Room-Zentrum
  4. Laserkennzeichnungsservice
  5. Freizeitzentrum
  6. Spielhalle

Vom Unternehmen geschrieben

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Kontaktinformationen

  • Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN, Swindon, Vereinigtes Königreich

  • 0333 034 6100

4,3

Hervorragend

TrustScore 4.5 von 5

176 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,3

Alle Bewertungen

(176)

11 238 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Good service from all staff and the…

Good service from all staff and the venue was very clean & tidy.

2. September 2026
Tenpin - Swindon-Logo

Antwort von Tenpin - Swindon

Hi Terry, thank you for your fantastic 5-star review of Tenpin Swindon! We're so pleased to hear that you experienced good service from our team and found our venue to be clean and tidy. We hope to see you again very soon! Best wishes - Mel

Bewertet mit 5 von 5 Sternen

The friendly staff

28. August 2026
Tenpin - Swindon-Logo

Antwort von Tenpin - Swindon

Hi Susan, what a brilliant 5* review of Tenpin Swindon! We are delighted you had such as great time and found our team helpful and we can't wait to welcome you back again soon! Best wishes - Mel

Bewertet mit 2 von 5 Sternen

We were overcharged and refused a refund

We were overcharged and refused a refund

2. September 2026
Tenpin - Swindon-Logo

Antwort von Tenpin - Swindon

Hello Polly, thank you for taking the time to leave a review of Tenpin Swindon! We are very sorry to hear of your recent experience at our venue. Please email us at customer.feedback@tenpin.co.uk with the subject as 'Review-Swindon' to discuss further. In the meantime, we do hope you will still consider visiting us again in the future! Best wishes - Mel

Bewertet mit 4 von 5 Sternen

The bowling alley is great & the food…

The bowling alley is great & the food was nice, the booking process to book two juniors with the junior burger and two adults with adult burgers resulted in 2 lanes being booked rather than all of us together.

2. September 2026
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Antwort von Tenpin - Swindon

Hi there, thank you for leaving Tenpin Swindon a 4* rating and review! We appreciate your feedback regarding your recent visit and we're glad you enjoyed the bowling and food. We apologise for the booking issue that resulted in separate lanes. We hope to welcome you back again in the future! Best wishes - Rosie

Bewertet mit 5 von 5 Sternen

Amazing experience

2. September 2026
Tenpin - Swindon-Logo

Antwort von Tenpin - Swindon

Hi Shashwat, thank you for leaving Tenpin Swindon a fantastic review. We are so pleased that you had an amazing experience with us and we look forward to welcoming you back in the future! Best wishes - Rosie

Bewertet mit 5 von 5 Sternen

Thoroughly Enjoyable Experience

On arrival, the guy at Customer Service Desk, efficiently booked us in. He also served us at the bar later - very pleasant and polite guy. The building was clean and tidy throughout. There was a very helpful lady on CSD who added my previous points (which were on paper) to my card, she was 10 out of 10, helpful and nothing was too much trouble for her.

28. August 2026
Tenpin - Swindon-Logo

Antwort von Tenpin - Swindon

Hi Jill, thank you for the 4* rating of Tenpin Swindon. We are so pleased to hear that you had such a positive experience with our team members and found our facility clean and tidy. We appreciate your kind words and look forward to welcoming you back again soon!
Take care,
Kirsty

Bewertet mit 5 von 5 Sternen

Such a clean

Such a clean, family-friendly place! I always enjoy visiting.

2. September 2026
Tenpin - Swindon-Logo

Antwort von Tenpin - Swindon

Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Swindon. We do hope to see you again very soon. Many Thanks - Kimberley

Bewertet mit 5 von 5 Sternen

Make your booking online straight to respond on queries and very kind people at the reception

Nice place
Clean
Open for all
More and more game
Drink and food

30. August 2026
Tenpin - Swindon-Logo

Antwort von Tenpin - Swindon

Hello Clementine,
Thank you for taking the time to rate Tenpin Swindon 5 stars. We're so glad you enjoyed our clean environment, diverse games, and food and drink options. We appreciate your positive feedback and look forward to welcoming you back again soon. All the best ~ Laura

Bewertet mit 5 von 5 Sternen

Great time with the family

Great time with the family. Fantastic venue, will definitely go again. My grandson knocked over a drink breaking the glass. This immediately dealt with by the staff and moved us quickly to a new lane.

2. September 2026
Tenpin - Swindon-Logo

Antwort von Tenpin - Swindon

Hello Andrew,
Thank you for taking the time to rate Tenpin Swindon 5 stars. We appreciate your kind words about our staff's quick response to the broken glass. We're delighted to hear you had a great family time at our venue and we look forward to welcoming you back again soon. All the best ~ Laura

Bewertet mit 1 von 5 Sternen

Manager on shift that day was a bit…

Manager on shift that day was a bit moody. Also no one had told us when we went to use arcade about the new play card thing you have to get or how to purchase it

2. September 2026
Tenpin - Swindon-Logo

Antwort von Tenpin - Swindon

Hello Miss Burgess,
Thank you for taking the time to rate Tenpin Swindon 4 stars. We appreciate you sharing your experience. We are sorry to hear about the manager's demeanor and the lack of clarity regarding our new play card system. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Bewertet mit 5 von 5 Sternen

Staff

Staff and you.

2. September 2026
Tenpin - Swindon-Logo

Antwort von Tenpin - Swindon

Hi John-Pail, thank you for leaving a wonderful 5* review of Tenpin Swindon! We are so pleased you had a great time and we hope to see you again soon! Best wishes - Mel

Bewertet mit 2 von 5 Sternen

Visited Swindon site with young…

Visited Swindon site with young grandchildren who loved the overall energy and were thoroughly entertained. But I was struck by the experience, through many visits to the male loos with the children, that no-one I saw there washed their hands afterwards. Perhaps some signs put up by the management reminding the lads that they should wash their hands would dispel the image of all those contaminated fingers entering the holes of bowling balls would be a good idea.

29. August 2026
Bewertung ohne vorherige Einladung
Tenpin - Swindon-Logo

Antwort von Tenpin - Swindon

Hi Alec, thank you for leaving feedback for Tenpin Swindon. We are so pleased to hear you and your grandchildren had a great time with us, but we also appreciate the feedback regarding the putting up of a sign as a reminder! We will pass this on to the team for future considerations. We hope to welcome you back again soon! Best wishes - Kaylee

Bewertet mit 5 von 5 Sternen

Everything Good!!!!

Good deals, good value of money, easy booking, friendly staff

26. August 2026
Tenpin - Swindon-Logo

Antwort von Tenpin - Swindon

Hi Tamanna, thank you for your fantastic 5-star review of Tenpin Swindon! We're so happy to hear that you found our deals to be great value, the booking process easy, and our staff friendly. We hope to welcome you back again very soon! Best wishes - Mel

Bewertet mit 5 von 5 Sternen

Great experience

Easy to book online. Helpful at the desk. Alley ready for us to go straight on. It made the whole experience better when it was 50% off bowling and drinks.

26. August 2026
Tenpin - Swindon-Logo

Antwort von Tenpin - Swindon

Hi there, thank you for your 5* review of Tenpin Swindon! We're so glad to hear that you found the online booking process nice and simple, our staff so helpful, and that you enjoyed booking with our Tenpin Tuesday deal. See you again soon! Best wishes-Leila

Bewertet mit 5 von 5 Sternen

User friendly booking system and great…

User friendly booking system and great customer service care on site.

26. August 2026
Tenpin - Swindon-Logo

Antwort von Tenpin - Swindon

Hi There
Thank you for your lovely 5* review! We are so pleased to hear that you found our booking system user-friendly and received great customer service during your visit. We hope to welcome you back again very soon! Best wishes - Clare

Bewertet mit 5 von 5 Sternen

Great time had by all

Great time had by all. We took our grandsons for bowling which was excellent. We had a drink in the bar and then onto the arcade. The use of the loaded card was much easier plus you could load any tickets won onto it. All staff were most helpful and by booking online the process was very smooth to get to our lane.

21. August 2026
Tenpin - Swindon-Logo

Antwort von Tenpin - Swindon

Hello there, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you and your grandsons enjoyed your recent visit to us. We are pleased to hear that you enjoyed our facilities. We will pass your feedback onto our team. We do hope to see you all again very soon! Many Thanks - Kimberley

Bewertet mit 5 von 5 Sternen

Great time had by all

Lane was ready when we got there, no waiting around, staff were friendly and responsive, there was a slightly longer delay for food but it was starting to get busy so I understand that

21. August 2026
Tenpin - Swindon-Logo

Antwort von Tenpin - Swindon

Hi Hannah
Thank you for your fantastic 5-star review! We're so pleased to hear that your lane was ready for you and that our staff were friendly and responsive. We appreciate your understanding regarding the slight delay with food as it got busier. We hope to welcome you back again soon! Best wishes - Clare

Bewertet mit 4 von 5 Sternen

Great entertainment for everyone

We bought a package which included 2 bowling games & lunch. The booking process was easy. When we arrived the staff were very helpful. We had a great time bowling & were happy that we could set up the alley to suit the bowler - our ages ranged from 7 to 72.
Unfortunately when lunch arrived there was no cheese in the cheese burgers so we sent them back & it was quickly sorted out. The meals were very basic & cheap quality which was disappointing.

14. August 2026
Tenpin - Swindon-Logo

Antwort von Tenpin - Swindon

Hi Barbara, thank you for your 4* review of Tenpin Swindon! It's wonderful to hear that you enjoyed booking with our Eat N Play deal, how easy the booking process was, and how helpful our staff were. However, we are sorry to hear that the food quality did not meet your expectations and we will ensure that the relevant team is made aware for future improvements to be made. Regardless, we look forward to welcoming you back again soon! Best wishes-Leila

Bewertet mit 5 von 5 Sternen
Tenpin - Swindon-Logo

Antwort von Tenpin - Swindon

Hi Elise,

Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted that you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph

Bewertet mit 5 von 5 Sternen

Me and my son came here in the summer…

Me and my son came here in the summer holidays, arrived a little early but was given a lane straight away. We booked the 2 games and meal deal package, food was lovely and hot, we came on the hottest day of the year 37 degrees outside but was lovely and air conditioned inside. Facilities clean. Lovely place

12. August 2026
Tenpin - Swindon-Logo

Antwort von Tenpin - Swindon

Hi Tracey, thank you for your fantastic 5-star review of Tenpin Swindon! We are so pleased to hear that you and your son had such a lovely time, especially enjoying the cool air conditioning on such a hot day. We hope to welcome you back again very soon! Best wishes - Mel

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