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Tenpin - York Bewertungen 

197
TrustScore 4.5 von 5

4,3

Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ York, GB


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Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

The revamped Ten Pin much improved with a range of other activities in the one building. The staff were helpful and polite. Bowling area and soft play clean. We booked one game of bowling with o... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had a great time at the newly refurbished tenpin in York. We only had a few games of bowling but they have really improved the business with a range of activities for all ages. Bowling, soft pl... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

I prefer to do bowling with bowling shoes on as it helps you to slide. I'm not too keen on pins with string but can understand why as it helps to set them up quicker. I personally found the light show... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

1st visit since the refurbishment of Tenpin York and what a vast improvement! The place is now a clean, vibrant welcoming space. Friendly, efficient staff at check in and as a family we loved the bowl... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Kegelbahn
  2. Bar
  3. Escape-Room-Zentrum
  4. Laserkennzeichnungsservice
  5. Freizeitzentrum
  6. Spielhalle

Vom Unternehmen geschrieben

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Kontaktinformationen

  • Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ, York, Vereinigtes Königreich

  • 0333 034 6100

4,3

Hervorragend

TrustScore 4.5 von 5

197 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,3

Alle Bewertungen

(197)

11 380 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great time with family easy to do great…

Great time with family easy to do great day

2. September 2026
Tenpin - York-Logo

Antwort von Tenpin - York

Hi Alex, thank you for your fantastic 5-star review of Tenpin York! We're so happy to hear that you had such a great day out with your family. We hope to welcome you all back again soon for more fun! Best wishes-Leila

Bewertet mit 5 von 5 Sternen

Great fun with grandchildren

Great fun with grandchildren

30. August 2026
Tenpin - York-Logo

Antwort von Tenpin - York

Hi Beryl, thank you for the wonderful 5-star review of Tenpin York! We are so pleased to hear that you had great fun with your grandchildren during your visit. We hope to welcome you all back again soon for more memorable moments! Best wishes - Mel

Bewertet mit 2 von 5 Sternen

Kids let out and wandered off around…

Kids let out and wandered off around amusement. Music too loud.

2. September 2026
Tenpin - York-Logo

Antwort von Tenpin - York

Hi Melissa, thank you for leaving Tenpin York a rating and review. We appreciate you sharing your concerns about the children and music and we'll ensure this is shared with the correct teams. Please feel free to get in touch with us at customer.feedback@tenpn.co.uk with the subject 'Review - York' if you'd like to discuss this further with the team. We hope to welcome you back for a better experience in the future! Best wishes - Rosie

Bewertet mit 2 von 5 Sternen

New soft play area

We visited the new soft play area then bowling afterwards. The new soft play area is extremely hot. We didn’t last the full 2 hrs we were booked for. Is there anyway of getting air-con installed?
I understand the reasoning for the separate areas but as a parent that has twins who are 8 months old and a 5 year old it was difficult to manage as I couldn’t leave my twins on their own but my 5 year old wanted me to play with him and he got very upset that he couldn’t come in and just sit with his sisters. Would there be a rule that if the parents are sat in there that the older siblings could come in if they remained calm?
It was also a long wait for the doors to be opened to get in and out as there was only 1 person at the desk. I don’t think we’d be coming back to the soft play area.
The bowling and arcades were great on the other hand we will come back for that.

28. August 2026
Tenpin - York-Logo

Antwort von Tenpin - York

Thank you for your feedback regarding your recent visit. We are sorry to hear about the issues you encountered in the soft play area, particularly the heat and the difficulties managing your children due to the separate areas. We also apologise for the wait times at the desk. We appreciate you bringing these concerns to our attention and we'll ensure this feedback is shared with the correct teams for future improvements to be made. We're glad to hear you enjoyed the bowling and arcades and hope to welcome you back for a better experience in the future! Best wishes - Rosie

Bewertet mit 3 von 5 Sternen

Small issues with Tenpin

I prefer to do bowling with bowling shoes on as it helps you to slide. I'm not too keen on pins with string but can understand why as it helps to set them up quicker. I personally found the light show on the lane quite off putting but I am quite old and I suppose it's quite appealing to the younger audience.

30. August 2026
Tenpin - York-Logo

Antwort von Tenpin - York

Hi John
Thank you for your feedback. We appreciate your comments regarding the bowling shoes, string pins, and the light show. We understand that some aspects might not appeal to everyone, and we value your perspective. We will consider your insights as we strive to improve our customer experience. Best wishes - Clare

Bewertet mit 5 von 5 Sternen

Great place for adults & kids

Just been re-furbished which has greatly improved the place. Booked 2 games of bowling online which was easy. staff were friendly. The cafe area looked very nice although we didn't make use of it.

26. August 2026
Tenpin - York-Logo

Antwort von Tenpin - York

Hello Alison,
Thank you for taking the time to rate Tenpin York 5 stars. We're so pleased to hear that you noticed the improvements from our refurbishment and found booking online easy. It's wonderful that our staff were friendly, and we hope you'll make use of our cafe area on your next visit! All the best ~ Laura

Bewertet mit 5 von 5 Sternen

1st visit since the refurbishment of…

1st visit since the refurbishment of Tenpin York and what a vast improvement! The place is now a clean, vibrant welcoming space. Friendly, efficient staff at check in and as a family we loved the bowling and the arcade.

2. September 2026
Tenpin - York-Logo

Antwort von Tenpin - York

Hello Sarah,
Thank you for taking the time to rate Tenpin York 5 stars. We're so pleased to hear that you enjoyed your first visit since our refurbishment and found the space clean, vibrant, and welcoming. It's wonderful that you and your family loved the bowling and arcade, and appreciated our efficient staff. All the best ~ Laura

Bewertet mit 5 von 5 Sternen

First visit after the refurb..

First visit after the refurb... wow it is fantastic so much more to offer, opened up the space and pretty much all on one level now very clean and welcoming, possibly a little light on staff but did not cause any issues

2. September 2026
Tenpin - York-Logo

Antwort von Tenpin - York

Hello Wayne, Thank you for taking your time to leave us an incredible review. We are thrilled to hear that you were pleased with our recent changes within our facilities in York. We do hope to see you again very soon. Many Thanks - Kimberley

Bewertet mit 5 von 5 Sternen

We had a great time at the newly…

We had a great time at the newly refurbished tenpin in York.
We only had a few games of bowling but they have really improved the business with a range of activities for all ages. Bowling, soft play area, escape rooms, karaoke rooms, interactive darts, arcade machines with pool tables and air hockey and a very well stocked bar and kitchen.
We originally booked 2 games on line but add a third onto the end as we were having a great time. They were very well priced and the staff were more than helpful.
We all had a great experience and will be going back to try out the other activities.

2. September 2026
Tenpin - York-Logo

Antwort von Tenpin - York

Hello Jeff, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in York. We are really pleased to hear that you were pleased with the recent changes that have been made. We are pleased to hear that you enjoyed your recent visit and even extended your stay with us! We do hope to see you again very soon. Many Thanks - Kimberley

Bewertet mit 5 von 5 Sternen

Friendly efficient staff and food was…

Friendly efficient staff and food was much better than expected eith bowling and eating offer. We will ve back

2. September 2026
Tenpin - York-Logo

Antwort von Tenpin - York

Hello Julie, Thank you for taking your time to leave us a fantastic review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in York. We will pass your lovely comments onto our team. Many Thanks - Kimberley

Bewertet mit 5 von 5 Sternen
Tenpin - York-Logo

Antwort von Tenpin - York

Hello Kamil, Thank you for taking your time to leave us a great 5* review for our Tenpin in York. We are so pleased to hear that you enjoyed your recent visit to us. We can't wait to see you again. Many Thanks - Kimberley

Bewertet mit 4 von 5 Sternen

Service was good staff very helpful

Service was good staff very helpful
Disappointed by one change machine gave out the wrong amount on three occasions

2. September 2026
Tenpin - York-Logo

Antwort von Tenpin - York

Hello Joan,
Thank you for taking the time to rate Tenpin York 4 stars. We appreciate your kind words about our staff. We are sorry to hear about the change machine issue and are looking into this. All the best ~ Laura

Bewertet mit 3 von 5 Sternen

Family fun

The revamped Ten Pin much improved with a range of other activities in the one building.
The staff were helpful and polite.
Bowling area and soft play clean.
We booked one game of bowling with our grandchildren and other family members with a break for food in the eating area before soft play. This was an excellent way of keeping children occupied and something for adults as well.
The food was awful and the reason for only 3 stars.
We would not eat at Ten Pin again. The Big Dog did not arrive until the rest of us had nearly finished and only after reminding staff and was flavourless and almost cold, sandwich virtually no filling so very dry and all the fries were undercooked .

27. August 2026
Tenpin - York-Logo

Antwort von Tenpin - York

Hello M. Ross,
Thank you for taking the time to rate Tenpin York 3 stars. We're delighted to hear you enjoyed the revamped facilities, the variety of activities, and found our staff helpful. We sincerely apologize for the disappointing food experience. Your comments about the Big Dog, the sandwich, and the undercooked fries are concerning, and we will share this with our kitchen team for immediate improvement. We hope that your next visit is a 5 star experience. All the best ~ Laura

Bewertet mit 4 von 5 Sternen

Good friendly service

27. August 2026
Tenpin - York-Logo

Antwort von Tenpin - York

Hello Gary,
Thank you for taking the time to rate Tenpin York4 stars. We are delighted to hear that you received good friendly service. We hope to welcome you back again soon and that your next experience is a 5 star experience. All the best ~ Laura

Bewertet mit 4 von 5 Sternen

Great fun good value for money food and…

Great fun good value for money food and drink dear

2. September 2026
Tenpin - York-Logo

Antwort von Tenpin - York

Hello Miss Margaret Wilson,
Thank you for taking the time to rate Tenpin York 4 stars. We're so pleased to hear you had great fun and found our value for money good. We appreciate your comments regarding our food and drink pricing. All the best ~ Laura

Bewertet mit 5 von 5 Sternen

Awesome

Awesome . Like the new dart games

2. September 2026
Tenpin - York-Logo

Antwort von Tenpin - York

Hello Natalia,
Thank you for taking the time to rate Tenpin York 5 stars. We're so glad you enjoyed the new dart games! We appreciate your positive feedback and look forward to welcoming you back again soon. All the best ~ Laura

Bewertet mit 5 von 5 Sternen

Very pleasant staff

2. September 2026
Tenpin - York-Logo

Antwort von Tenpin - York

Hello Rob,
Thank you for taking the time to rate Tenpin York 5 stars. We are delighted that you found the staff pleasant. We hope to welcome you back again soon. All the best ~ Laura

Bewertet mit 5 von 5 Sternen

Great family afternoon

Freindly staff. Clean and inviting atmosphere. Thoroughly enjoyed ourselves and the price was great!

2. September 2026
Tenpin - York-Logo

Antwort von Tenpin - York

Hello Mandy,
Thank you for taking the time to rate Tenpin York 5 stars. We are so pleased to hear that you enjoyed your visit and found our staff friendly, our atmosphere clean and inviting, and our prices great. We hope to welcome you back again very soon! All the best ~ Laura

Bewertet mit 4 von 5 Sternen

Too noisy

Background music far too noisy.
Doesn't suit everybody.

2. September 2026
Tenpin - York-Logo

Antwort von Tenpin - York

Hello Susan,
Thank you for taking the time to rate Tenpin York 5 stars. We appreciate your feedback regarding the background music. We understand that sound levels can impact the atmosphere. All the best ~ Laura

Bewertet mit 4 von 5 Sternen

Bowling was great

Bowling was great, good deal during week for meal and bowling, however, the toilets were not clean. That was the only disappointing thing.

1. September 2026
Tenpin - York-Logo

Antwort von Tenpin - York

Hi Catherine, thank you for your 4* review of Tenpin York! We are glad you enjoyed the bowling and the meal deal. However, we are very sorry that the cleanliness of the toilets was not up to standard during your visit. We will address this with our team to ensure a better experience for everyone and we hope to welcome you back again soon! Best wishes - Mel

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