Wren Kitchens Bewertungen 

Repeated failures from design through to delivery

Our experience with Wren has been problematic from design through to delivery. We had to replace the original designer, and the delivery process exposed further failures in basic checks and coordination.

Customers should not have to oversee the professionals they are paying — correcting design issues, managing delivery errors or carrying out quality control on Wren’s behalf. Accountability for getting these fundamentals right sits with Wren.

Our washing machine was omitted, a black sink was supplied instead of the white composite sink ordered, and a tap we had already paid for was not delivered. The washing machine error now means removing and refitting already-installed cabinetry - disruption and additional cost that were entirely avoidable.

I chose Wren largely because of the finance option. In hindsight, that convenience has been outweighed by the time, additional cost and unnecessary stress caused by repeated failures.

Based on my experience, I cannot recommend Wren. I would choose Howdens or B&Q instead and save yourself the time, additional cost and unnecessary stress.

Wrens surveyor turned up on time taking the trouble to call me 15 minutes before his arrival He was very helpful and polite
He was also very knowledgeable and will definitely let his office know how happy I was with Mr M Willmott

Very polite professional and is a credit to your team and explained what he was doing and always asked before taking pictures.

Friendly, non intrusive, helpful kitchen measure. Good communication. Arrived on time.

Friendly knowledgable surveyor. Surveyor was D Atkinson.

Tom Hill from Wren has just been to measure our kitchen. Polite, friendly and asked relevant questions. Easy process. Very happy

J Braker was lovely upon arrival and throughout the appointment, very helpful and informative.

I had a really good experience with A. Sapkota. He is very friendly, approachable, and helpful. He took the time to answer my questions and helped me understand the details regarding my kitchen units and island.
He is knowledgeable, confident in what he does, and was able to explain everything clearly. I really appreciated his patience and professionalism, and I would be happy to recommend him to others.

Already had a kitchen from wren decided to change seating area remove table and chairs for a kitchen island. G Bowman visited, rang to say was on his way and arrived at the time promised. Very pleasant person, made sure he knew what we were wanting, measured up and was on his way.

A. Hadnum was the surveyor who came to measure our bedroom today. He called before he arrived and was very friendly, polite and respectful. Couldn't have asked for more!

David Haughton was very professional, friendly and quickly and accurately measured the rooms. Would recommend him.

Stephen Heggie, the Wren surveyor
came to take measurements for my bedroom, and I was very pleased with the experience. He was pleasant, professional and courteous throughout the visit. He was very approachable and took the time to answer my questions and explain things clearly. He was also respectful of my home and carried out the measurements efficiently. Overall, a very positive experience.

Just had A Hardnum, Andrew out to measure my room for a new kitchen. I had a courtesy call beforehand with a time, he was on time, very professional and it was a pleasure chatting to him while he worked. First impressions of Wren are very good indeed.

T Hill came to do our measurements today he was really efficient and helpful. 5 star service

Pete ford came to survey our kitchen… he was super polite and super friendly which was lovely … he also had patience with our little dog who can be challenging at times! Would have Pete over again

Jon Griffith was very professional and represented Wren in a very positive and respectful way.

Sam Atkinson is a brilliant trainer! She is knowledgeable, passionate and full of good vibes! Love her stile ! ♥️

Wren Kitchen Delivery 3rd August 2026
I was a bit worried about the delivery as the path down the side of the house was still unfinished, Mark checked the site and said there were no issues. Both Mark and Dave were extremely helpful and hardworking. They had our delivery unloaded in 40 minutes. Outstanding service.

G. Pearson was polite, informative and friendly. He completed the measurement in the time he said he would. Thank you!

Just had A Hadnum out for our measurements, can’t fault him. He was polite, professional and easy to speak too. Thanks again