We cannot praise the service from Wrens enough, from start to delivery it has been excellent. Our dealings with Ian the sales man, the delivery men C Sach & Samuel even the behind the scenes staff has... Mehr ansehen
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Das sagen Bewerter
Couldn’t recommend Stephen Kelso at Wren Ayr Branch enough! From start to finish he was brilliant, listened to exactly what we wanted and had so much patience with all our changes and questions 😂... Mehr ansehen
Unternehmen hat geantwortet
We had one of Wren’s surveyors (A Yates) over to measure ahead of our kitchen design appointment. He called to let us know when he was on his way, explained the process and was very quick in measuring... Mehr ansehen
Unternehmen hat geantwortet
Molly was extremely helpful! She arranged the delivery of the parts needed for the repair and an installer to carry out the work. She even rang him to check his availability and arrange a contact... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Wren Kitchens
Vom Unternehmen geschrieben
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 129 showrooms across the UK.
The Wren Way
Vom Unternehmen geschrieben
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
Kontaktinformationen
The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, Vereinigtes Königreich
- reviews@wrenkitchens.com
- www.wrenkitchens.com
4,4
Hervorragend
101 695 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
O Firouzia came to the house on time
O Firouzia came to the house on time. He is very polite and professional. He kept us informed and asked lots of questions of what we were looking to keep, what utilities we had. Nice man.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Simon,
We're so pleased to hear about your positive experience. It's wonderful that our team member was on time, polite, professional, and kept you well-informed.
Warm Regards,
Daniela
Wren Kitchens
J Braker was very good at doing his…
J Braker was very good at doing his work and chatting with me. He did his job perfectly without us getting in our way. Overall J Braker was excellent and no problems.
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Shahid,
We're delighted to hear about your positive experience. It's wonderful to know that our team member was excellent and completed their work perfectly without any issues.
Warm Regards,
Daniela
Wren Kitchens
Antwort von Wren Kitchens
Hi Sajjad,
We're so glad to hear you received excellent service! Thank you for sharing your positive feedback with us.
Warm Regards,
Daniela
Wren Kitchens
Kitchen measure 10-9-26
Kitchen measure 10-9-26
O.Ogunfowora was exceptional and really good and respectful when he delivered his service from his delivery to customer service was amazing , from his phone call letting me know when he would arrive till entering my housing we was so respectful and explained everything to detail. Also when doing things he asked question to understand what we have as a plan and was really brilliant , and even showed the plan and 3d kitchen when completed to our current kitchen in 3d and was a real credit to wren kitchens
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Ian,
We're delighted to hear about your exceptional experience with our team member. It's wonderful that their delivery, customer service, and attention to detail were amazing. We appreciate your kind words.
Warm Regards,
Sam
Wren Kitchens
Survey Appointment
Hi Team
Great customer service from Thandzani Moyo
Came in and had a great conversation and process. Lovely person did all the required work for this stage and pleasure working with Wren so far and look forward to the next meeting.
Regards
Tashfeen
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Tashfeen,
We're so pleased to hear about your positive experience with our team member. It's wonderful that you had a great conversation and process, and we appreciate your kind feedback! We look forward to your next meeting.
Warm Regards,
Sam
Wren Kitchens
Very impressive measuring service by Dan
Dan Hatton came out to measure our kitchen today and we were hugely impressed by his professionalism, enthusiasm and thorough approach to his work. He communicated the appointment details beforehand, arrived punctually and was an all-round pleasure to deal with.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Selina,
We're so pleased to hear about your excellent experience with our team member. It's wonderful that they were professional, enthusiastic, and thorough, communicating details and arriving punctually.
Warm Regards,
Sam
Wren Kitchens
Great Service
Contact was brilliant as I received texts and call to keep me right up to date with delivery.
Professional with great rapport. Thanks!
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Tracy,
We're delighted to hear about your positive experience. It's wonderful to know that our team kept you updated with texts and calls, and demonstrated professionalism with great rapport.
Warm Regards,
Sam
Wren Kitchens
Great Surveyor!
Very good surveyor, I Caplin, came to survey for our new Wren kitchen. Highly recommended, very professional and helpful, and a very nice person.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Jennifer,
We're delighted to hear about your positive experience with our surveyor. It's wonderful to know that our team member was professional, helpful, and a very nice person.
Warm Regards,
Sam
Wren Kitchens
Avoid
We ordered our dream kitchen from wren just to be extremely disappointed when it arrived absolutely battered. Customer services were helpful in getting replacement units sent out the following week. However, these units also arrived damaged and have to re-order replacement units again! It's not good enough when you spend thousands on a kitchen.
The showroom manager showed no interest at all in our disappointment and told us to put it in an email and we'll get some parts by Tuesday. It is now Thursday, our fitter is arriving tomorrow and we are yet to receive these parts or even an email of acknowledge from him!
We have had no kitchen for over a month now and our new one has been delayed by 2 weeks already due to damaged goods not being able to be fitted. No compensation can be offered at all.
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Josh,
Thank you for sharing your feedback. I’m sorry to hear about your experience and the disappointment this has caused.
I’ve passed your comments to our management team, who are already looking into this for you. Someone will be in touch with you directly very soon to discuss things in more detail and work towards a resolution.
Warm Regards,
Daniela
We cannot praise the service from Wrens enough
We cannot praise the service from Wrens enough, from start to delivery it has been excellent. Our dealings with Ian the sales man, the delivery men C Sach & Samuel even the behind the scenes staff has kept us right upto date with progress. As the kitchen hasn’t been fitted yet we can’t pass comment on the end result such as after care, but would happily recommend Wrens to others.
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Robin,
We're so pleased to hear about your excellent experience from start to delivery. It's wonderful that our team kept you updated and provided such great service. We appreciate your kind words and recommendation!
Warm Regards,
Sam
Wren Kitchens
Customer service call with Ana was very…
Customer service call with Ana was very helpful. The initial information provided when the call answered was accurate and the option to call me back was great. No waiting on the line.
My parts arrived in 2 days and I was updated with tracking throughout.
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Sam,
We're so pleased to hear about your excellent experience with our team member. It's wonderful that the initial information was accurate, and the call-back option was helpful. We're also glad your parts arrived quickly with tracking updates.
Warm Regards,
Sam
Wren Kitchens
Samuel was very helpful
Samuel was able to assist me with my query in a very professional, polite and helpful manner. He guided me through using a video call to show the issues and then how to send the relevant photographs by email as well as to place and pay for the order. He reassured me that were we to get disconnected he would call back, which was good to know.
Samuel was really nice to deal with, patient with my limited computer skills, and spoke in a calm, clear manner. He is a credit to Wren Kitchens.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Wendy,
We are so pleased to hear about your positive experience with our team member. It's wonderful that they were professional, polite, and helpful, guiding you through the process with patience and clarity. We appreciate your kind words.
Warm Regards,
Sam
Wren Kitchens
Mohamed & Amin were brilliant today in…
Mohamed & Amin were brilliant today in delivering our kitchen. The communication was spot on in terms of keeping us informed when they would arrive. When they did get here they unloaded the kitchen really well and took good care. They then organised the kitchen in to a compact way so that it didn’t take up any unnecessary space. They were brilliant from start to finish, thank you.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Jamie,
We're so pleased to hear about your excellent delivery experience. It's wonderful that our team kept you informed and took such good care in unloading and organizing your kitchen efficiently. We appreciate your kind words!
Warm Regards,
Daniela
Wren Kitchens
Jemma was fantastic
Jemma was fantastic. She understood the situation straight away, handled everything professionally, and was friendly and helpful throughout. I would highly recommend Wren, particularly because of the excellent customer service team. It’s clear that they genuinely understand and care about their customers.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Dan,
We're so pleased to hear about your excellent experience with Jemma. It's wonderful that they understood your situation, handled everything professionally, and were friendly and helpful. We appreciate your high recommendation and kind words about our customer service.
Warm Regards,
Daniela
Wren Kitchens
Very disappointing quality and service
Unfortunately, I’m really disappointed with the quality of my Wren kitchen. The doors and panels have chipped far too easily, which is not what I would expect from a kitchen at this price.
The whole experience has also left me feeling that once Wren have your money, the level of care and customer service drops considerably. It feels like the focus is on getting the sale rather than making sure the customer is genuinely happy with the product afterwards.
For the money you pay, I expected much better quality and a much better overall experience. I would seriously think twice before choosing Wren again.
11. September 2025
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hello,
We’re sorry to hear that you feel disappointed with your Wren kitchen. We have reviewed the history of your order and can see that we have not received any further contact from you regarding this matter since 2023.
At the time, the concerns raised regarding the chipping to the doors and panels were reviewed, and we explained that the damage identified was consistent with accidental/impact damage rather than an issue with the manufacturing quality of the products.
We appreciate that this may not have been the outcome you were hoping for, but we hope this provides some clarification regarding the position previously communicated to you.
Warm Regards,
Daniela
ABBIE SMITH WAS LOVELY
ABBIE SMITH WAS LOVELY, EFFICIENT, SHE WAS A PLEASURE TO MEET, SHE CHATTED TO US WHILE SHE CARRIED OUT HER MEASUREMENTS, VERY PERSONABLE, SHE IS AN ASSET TO YOUR COMPANY !!
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Lisa,
We're so pleased to hear about your positive experience. It's wonderful that Abbie was lovely, efficient, and personable, and that they chatted with you while carrying out the measurements.
Warm Regards,
Daniela
Wren Kitchens
I have poor after sales customer careto say that the after sales…
I have to say that the after sales customer care is very poor from Wren communication doesn’t exist between showrooms and customer care - after 5 attempts to get an issue sorted I was fortunate to finally get someone who actually was extremely competent and cared about sorting my issue so thank you for that Samuel - Wren need more people like him
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi John,
We are truly sorry to hear about the initial communication challenges you experienced. We are pleased that Samuel was able to provide you with competent and caring assistance. Thank you for your valuable feedback.
Warm Regards,
Daniela
Wren Kitchens
Everything was great
Everything was great, the man that came, Mark Rennolds from the manchester store came over did the measurements in no time and was kind and helpful. Would highly recommend
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hello,
We're delighted to hear about your positive experience. It's wonderful to know that Mark was kind, helpful, and efficient with the measurements.
Warm Regards,
Daniela
Wren Kitchens
Antwort von Wren Kitchens
Hello,
We are so glad to hear our team member was very helpful. We appreciate your kind words and 5-star review.
Warm Regards,
Daniela
Wren Kitchens
Wren Kitchen Delivery
The wren kitchen delivery guys just delivered our new kitchen. I must say they were quick friendly and vey helpful.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wren Kitchens
Hi Chris,
We're so pleased to hear about your positive delivery experience. It's wonderful that our delivery team was quick, friendly, and very helpful.
Warm Regards,
Daniela
Wren Kitchens
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