My online purchasing experience gave me doubts when I was obliged to send in a request for quote. I thought the request would fall down the rabbit hole and I'd never get a response. I was pleasantly... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Had an issue with solar panels not heating by solar.i Spoke to Dave at AES, he went through all checks that I could do over the phone and discovered that the issue was with the sender unit. Changed... Mehr ansehen
The cutting head supplied leaks gas at the nozzle mounting and catches fire. I telephoned to ask for advice and received only unhelpful emails, I specifically asked for a phone conversation but none w... Mehr ansehen
Absolutely rapid delivery all the way to the south of france and one of the only places in europe that stocks high nickel rod in amounts anyone can actually afford. Great stuff thanks
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
1 Stop Welding Shop is the official trading website of AES Industrial Supplies Ltd, based in Oxfordshire, UK. Our company began as a family business in 1976 under the name of Alpha Engineering Supplies, and after enjoying many years of consistent growth, we registered as a limited company in 2012 under the name of AES Industrial Supplies Ltd. Since our small departmental beginnings back in the 90's, AES has steadily built on its continuing success in a difficult marketplace by exceeding the expectations of our customers in unrivalled service, technical support and value for money. We believe that this powerful combination has truly set us apart from any other distributor or wholesaler in the UK welding industry. As you take a browse you will soon see that AES offers the largest and most comprehensive range of Welding Accessories, Welding Rods, Welding Wire, Abrasives and Industrial Paints available online today. We offer a complete one stop shop to the Welding and Metal Fabrication industry, packed with technical information on every product available and combined with excellent trade prices. But more than this, at AES we take a personal interest in your business and offer professional advice, and expert technical support on all your Welding and Metal finishing applications to help you get the job done. At the heart of the way we do business is our focus on building sound relationships with our clients. This means that you can be confident of receiving a complete solution to your welding and fabrication requirements.
Kontaktinformationen
Olympic House, Collett, Southmead Park, OX11 7WB, Didcot, Vereinigtes Königreich
- 01235 510717
- orders@aes-sales.com
- 1stopweldingshop.com
4,3
Hervorragend
74 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Website stated goods in stock
Website stated goods in stock, only 1 postage option, £11.95 for next day delivery. Once I’d ordered and paid for the items, receipt email stated one item not in stock so delivery for all items wouldn’t be for a month.
I contacted customer service and they said they’d dispatch the in stock item but I would have to pay the delivery charge again for the out of stock item.
I requested to cancel the order, they told me they would try to get the goods by the end of the week. Goods didn’t arrive, again I requested a cancellation of the order and a refund. They then wanted to dispatch just the in stock item and cancel the rest.
I insisted on a full order cancellation and refund. Was refunded in full.
Company shouldn’t state items in stock if they aren’t and next day delivery charge is extortionate if goods can’t be delivered next day. Won’t be using this company again.
16. November 2023
very helpfully quick delivery pleasure…
very helpfully quick delivery pleasure doing business
19. Oktober 2023
good service.
12. Oktober 2023
Nice simple ordering and fast delivery…
Nice simple ordering and fast delivery of a product that I know is good.
24. August 2023
Check they can deliver on time.
I ordered ,some welding rods 23/07/23.
next working day delivery, as yet not received .
Requested an update via email and not received a reply.
22. Juli 2023
good price good delivery cost
13. März 2023
Great company with great customer…
Great company with great customer service, with wide range of products available in short lead time.
24. Februar 2023
Website easy to use
Website easy to use, emailed a question which was answered promptly. Order placed
23. Februar 2023
very good experience,staff put…
very good experience,staff put themselves out 120%
well done
13. Februar 2023
Availability and delivery issues
Before ordering for the first time with AES, I inquired to check availability and was told 5 days delivery, after nearly two weeks, still no goods. I was then told supplier was out of stock. Within 1 hour of my phone call, I was emailed to confirm expected delivery date. Received invoice as expected, but no goods delivered. A friendly neighbor, 30 doors away, then delivered the goods the following day. Correct address information supplied to AES, but incorrect delivery address used on parcel ! Delivered goods were good quality and as expected. IF delivery had be correct AES would have had a 4* rating.
9. Februar 2023
Very good service.
8. November 2022
Stock availability
Nikki was brilliant in finding tig rods not readily available anywhere else in the UK, keeping me fully informed at every stage, amazing service. I’ll be back!
7. Oktober 2022
Appalling Service
The cutting head supplied leaks gas at the nozzle mounting and catches fire. I telephoned to ask for advice and received only unhelpful emails, I specifically asked for a phone conversation but none was forthcoming. I requested a full refund but have been ignored for a week. I have not decided wether to contact the Health and Safety Executive or Trading Standards.
7. Oktober 2022
good price and product availability
12. Oktober 2022
Great supplier
Great supplier, competitive pricing, good delivery service. Very happy with the quality.
6. September 2022
perfect transaction
We checked the parts were in stock, they were, we ordered, they delivered, perfect transaction.
2. August 2022
Easy online ordering
Easy online ordering. Goods arrived as expected. Tracking of parcel very good. Will use again in the future
1. Juli 2022
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.