When I ordered a floor lamp from this…
When I ordered a floor lamp from this company in February, their website stated that there would be a lead time of 4 weeks. However, every time the expected date of delivery would arrive, they would keep postponing the date by another two weeks, blaming delays in production. I still do not have my order, and when I ask for reassurances that they are not simply stringing me along and will not continue postponing the estimated date of delivery, they do not even give the courtesy of a positive response. Clearly, they have no sense of accountability or responsibility. I believe this is the fourth time they have stated that the delivery will be postponed again by another two weeks! What's worse is that, every single time, I've had to keep chasing them for an update once the determined delivery date passed before I would even learn that there are additional delays. They do not take it upon themselves to inform customers about delays beforehand. Exceptionally poor professionalism!