Wow, my first experience of this great company was when my son came to visit, as soon as he walked in I was bowled over by the scent he was wearing, he said it was 16/6 dad. I got straight onto ATH an... Mehr ansehen
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Das sagen Bewerter
The product quality and customer service are first class. I have been using ATH perfumes since 2022 and have always been impressed by the craft ,longevity and projection of all the fragrances I have p... Mehr ansehen
Really enjoying my purchase,absolutely love the scent of this lotion and functions just how I want it to. Wrapped securely, dispatched quickly and arrived safely. Five Stars.
Finally got my hands on a couple of ATH fragrances particularly "Oud" and "Noir". I really enjoyed both wearing, very clean oud and well blended, as a result I've got my eyes on "Onyx Elixir". Over... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Aaron Terence Hughes Fine Fragrances is a luxury perfume brand known for bold, high-quality, and artistic scents. Founded by Aaron Terence Hughes, our fragrances are crafted with the finest ingredients, ensuring exceptional longevity, depth, and performance. We are proudly cruelty-free and vegan, ensuring ethical and sustainable practices in our creations. We’re all about celebrating individuality and empowering you to find a scent that feels like home. Join us on this olfactory journey, and discover a fragrance that truly resonates with you.
Kontaktinformationen
39 Waybridge Industrial Estate, M50 1DS, Salford, Vereinigtes Königreich
- info@aaronterencehughes.co.uk
- aaronterencehughes.co.uk
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Customer service is shocking
Customer service is shocking. I was sent the wrong fragrance which I opened without looking so they refused to take it back which is fine but then when I explained that the item I received was half the price of the item I paid for and simply wanted back what I’d over paid I was ignored. Never will I buy from them again.
Terrible after sales service!!
I bought a 50ml of Notorious and it arrived broken, and the fragrance spilled into the box it came in. Despite numerous attempts to try to contact the company, with pictures and videos evidence sent, I was ignored and had to raise a case with PayPal.
There's no disputing how good the fragrances are, but if anything goes wrong, expect to be ignored by Aaron Terrence Hughes, which is EXTREMELY disrespectful to someone who was once a loyal customer. This has put me off ever buying from them again, and I've made almost 20 purchases from them.
Fantastic fragrances poor customer service
Fantastic fragrances without a doubt, been on ATH journey since inception. ATH has come along way, unfortunately agree with other reviewer the customer service is lacking and they just dont respond. In the good old days you could contact Aaron directly now you have to contact their mythical unicorns, and believe me they are mythical.
Got the discovery set and came well…
Got the discovery set and came well packaged and presented nothing damaged and arrived fast. The fragrances were amazing I highly recommend supernova and hard candy elixir.
Incredible in-store experience
Incredible experience! I booked an in-store shopping experience with Alex and I was truly blown away! Alex was very attentive, knowledgeable and professional, and allowed us the time to go through each perfume in the line. He explained the ingredients in each perfume and allowed us to sample as much as we liked for as long as we liked. Alex was so fantastic at his job that he managed to figure out which perfumes I would like from the ATH collection based on what I currently like, and my reception to the perfumes I smelled. I picked up several perfumes on the day, with a collection of 49 perfumes across niche and designer- but I have never had an experience like I had at Aaron Terrence Hughes. This is a must try experience unlike any other and I will 100% be back. Thank you Alex and ATH!
Fantastic Fragrances . . . . SHOCKING customer service!
Why don't you care about your customers? I've spent close to £1000 with your company in the past 12 months and I've sent COUNTLESS emails trying to obtain a fragrance that you have recently decided to discontinue and they have all been IGNORED! DISGRACE!!!!!
Now this is high end niche!
Ordered Oud Noir on Sunday night, came in this morning (Tuesday). Wow is all I can say! Smart bottle, AMAZING fragrance and sillage and I think he even signed off the packaging!!!
Absolutely brilliant
Absolutely brilliant. I love his perfumery, I own quite a few now and they are each unique and long lasting. The packing and the bottles are great and the personal collection of 30ml bottles are amazing value for money and smell superb. Oud noir is absolutely stunning and probably one of my favorites so far.
Avoid buying from here if possible
Avoid buying from here if possible, he does fake restocks, sends faulty bottles, send out wrong bottles in right packaging. High chance something will go wrong with your order if you do via this site.
Happy customer here
Happy customer here. I am impressed. I bought the 9x10ml Discovery Box after watching dozens of YouTube videos and could not decide what will work better for me. Best decision. I know for sure this will not be the last buy.
Great experience buying
Great experience buying. Since I’m addicted to ‘Oud’ I order from the present UK site, but looking forward to the upcoming Spanish site due to customs.
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