I have ordered many crystal keepsakes from AB Crystal to commemorate life’s most meaningful moments, including weddings, the loss of beloved pets, and the passing of dear friends. Each one has... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I have purchased 4 pieces; London Skyline, Burg Kalifa, One World Trade Center and the Petronis Towers. All are excellent representations however the Towers are a little faint in the crystal. But, i... Mehr ansehen
You guys are phenomenal at your work - there's no doubt. The quality is outstanding; my only aside is I'd like to have an opportunity to ask for photoshop edits to the photos. In my instance; I didn't... Mehr ansehen
Unternehmen hat geantwortet
I have placed a couple orders with this company before and they always deliver a beautiful, quality product. Recently I ordered a pet memorial gift for a friend and she was surprised with how much th... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
A and B Crystal Collection was founded by brothers and childhood friends in 2014. When one of our founders first glimpsed three dimensional engraved crystal on his honeymoon, we were all mesmerized and immediately recognized its potential as a small business. Within months we had joined forces with other local small businesses, moved into a warehouse, and began studying the photo conversion and engraving process. Since those first days in 2014, we have grown our business, honed our craft, and fulfilled over 20,000 orders to individuals and businesses alike. We have had the blessing of playing a role in the countless celebrations, holidays, and cherished memories of our valued customers.
Kontaktinformationen
4360 CHEMIN DE LA COTE-DE-LIESSE, H4N 2P7, MONT-ROYAL, Kanada
- (514) 667-5776
- support@ab-crystalcollection.com
- abcrystalcollection.com
4,5
Hervorragend
582 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
This is a gift for my daughter-in-law‘s mother
This is a gift for my daughter-in-law‘s mother who lost her husband last year. It’s absolutely perfect and hopefully we’ll remind her that soulmates love for each other never dies
I love the work that you guys do. Thank you so much🤗❤️❤️.
9. Dezember 2025
Antwort von AB Crystal Collection
Thank you so much for sharing this beautiful message. 💖 We are truly honored that our crystal could be part of such a meaningful gift during a time of remembrance. Knowing it may bring comfort and remind her that love never fades means everything to us.
Your kind words and support touch our hearts — thank you for trusting us with something so special. 🤗❤️
Sent engraving late and was another customers, not image i ordered
You sent me an image of a complete strangers family and not the image of a dog i submitted. It is a gift and arrived late today. I have called customer service and left a message but need to speak with someone for resolution soon. I have a broken hand so contacting with all details by email instead of phone is very difficult.
8. Dezember 2025
Antwort von AB Crystal Collection
We are truly sorry for this experience, and we completely understand how upsetting and frustrating this must be — especially since this was a gift and arrived late. Please accept our sincere apologies for the incorrect image being sent and for the inconvenience this caused. This is not the level of care or accuracy we strive for.
We take matters like this very seriously and want to resolve it for you as quickly as possible. Since you mentioned that contacting by phone is difficult at the moment, please email us at support@abcrystalcollection.com with your order number, and our team will prioritize your case and work with you to find an immediate resolution.
Thank you for bringing this to our attention and for your patience — we truly appreciate the opportunity to make this right.
Acrylic Santa Claus. The only thing that we would like better is if it would be offered with a mirrored rotating base with color changing LEDs but still the Santa detail is very nice and it will make
The service was much faster than I expected which was very pleasing
8. Dezember 2025
Antwort von AB Crystal Collection
Thank you so much for your thoughtful feedback! 🎅✨ We’re delighted to hear that you loved the Santa detail and were pleased with how quickly your order arrived. We also really appreciate your suggestion about offering a mirrored rotating base with color-changing LEDs — that’s a great idea and something we’ll certainly take into consideration for future product options.
Your input helps us improve, and we’re grateful you chose AB Crystal Collection!
AB Crystal Collection customer service
AB Crystal Collection customer service is second to none including extensive product knowledge, prompt courteous replies from my first contact to processing then shipping of my orders. Highly recommend AB Crystal Collection for incredible, unique products and top notch service.
27. November 2025
Antwort von AB Crystal Collection
Thank you so much for your continued support over the years! 💎 We’re truly grateful for your loyalty and are delighted to hear that you enjoy our unique products and fast delivery. It means so much to us that you choose our crystals as meaningful gifts. We look forward to creating more special pieces for you in the future! ✨
Great gift investment!!
Love the crystal image and super fast for creation and delivery. I know it will be very loved as a gift for my parents. :) Thanks!!
19. November 2025
Antwort von AB Crystal Collection
Thank you so much for your wonderful feedback! 💎 We’re thrilled to hear that you loved the crystal image and that it was created and delivered so quickly. Knowing it will be a meaningful gift for your parents makes it even more special. We truly appreciate your trust — thank you for choosing AB Crystal Collection! 😊✨
I have been ordering from ABC Crystal…
I have been ordering from ABC Crystal for some years now, and their products are unique, a great gift and delivery is super fast.
19. November 2025
Antwort von AB Crystal Collection
Thank you so much for your continued support over the years! 💎 We’re truly grateful for your loyalty and are delighted to hear that you enjoy our unique products and fast delivery. It means so much to us that you choose our crystals as meaningful gifts. We look forward to creating more special pieces for you in the future! ✨
très bel objet
18. November 2025
Antwort von AB Crystal Collection
Merci beaucoup pour votre commentaire ! 💎 Nous sommes ravis que vous trouviez l’objet très beau. Votre satisfaction nous touche beaucoup ! ✨
The imprint of my father is exact as…
The imprint of my father is exact as the picture I sent .. its amazing . I had it made for my mother for christmas this year as its 10 years since his passing . Thank you so much for a wonderfull keepsake .
5. November 2025
Antwort von AB Crystal Collection
Thank you so much for sharing this touching message. 💖 We’re truly honored that the crystal could capture your father’s image so beautifully and provide such a meaningful keepsake for your mother, especially during such an important anniversary. Knowing it brought comfort and will be cherished means the world to us.
Thank you for trusting us with something so special.
Je suis très déçu du résultat final
3. November 2025
Antwort von AB Crystal Collection
Bonjour,
Nous sommes vraiment désolés d’apprendre que le résultat final ne vous a pas satisfait. Votre satisfaction est très importante pour nous, et nous aimerions comprendre ce qui n’a pas répondu à vos attentes afin de pouvoir corriger la situation.
Merci de nous contacter à support@abcrystalcollection.com
ou au +1 514 667 5776. Nous serons heureux de vous aider et de trouver une solution rapidement.
Service ultra rapide
Service ultra rapide. J’ai commandé le jeudi et le samedi ma commande était déjà arrivé. Beau résultat.
7. November 2025
Antwort von AB Crystal Collection
Merci beaucoup pour votre retour ! 🚀💎 Nous sommes ravis d’apprendre que votre commande est arrivée si rapidement et que le résultat vous plaît. Votre satisfaction nous fait vraiment plaisir !
Great Service
There was a slight imperfection and they promptly replaced the item without hesitation.
3. November 2025
Antwort von AB Crystal Collection
Thank you so much for your kind feedback! 💎 We’re glad we could resolve the issue quickly and get a perfect replacement to you without any hesitation. Your satisfaction is always our priority, and we truly appreciate your trust! 🙏✨
The piece is extremely nice
The piece is extremely nice. Exactly as described.
My issue is with the engraving that I asked for. I send the company logo and asked that it be Engraved. That didn’t happen. I’m having to have it engraved elsewhere. Other than that it’s a very unique piece.
3. November 2025
Antwort von AB Crystal Collection
Thank you for your feedback and for sharing your experience. 💎 We’re glad to hear that you liked the crystal itself, but we’re truly sorry the engraving request was not completed as expected. That’s not the experience we aim to provide. Please contact us at support@abcrystalcollection.com
or call +1 514 667 5776 so we can look into this right away and make it right for you. 🙏
Antwort von AB Crystal Collection
Thank you so much for your wonderful feedback! 💎 We’re so happy to hear that the delivery was quick and the crystal turned out perfectly. Your support means a lot to us! ✨
The crystals were beautiful and amazing…
The crystals were beautiful and amazing customer service! Thank you
14. Oktober 2025
Antwort von AB Crystal Collection
Thank you so much for your kind words! 💎 We’re so happy you loved the crystals and had a great experience with our customer service. Your support truly means a lot to us! ✨
Antwort von AB Crystal Collection
Thank you so much! 💎 We’re thrilled you loved how amazing it looks with the LED lights — they truly bring the crystal to life! ✨
Incredibly helpful team!!
The personal service and interest in why I needed the gifts and help in getting them to me were extraordinary. Thank you so much!
29. September 2025
Antwort von AB Crystal Collection
Thank you so much for your kind words! 💖 We’re truly delighted to hear that our team could assist you personally and make your experience special. It means a lot to know our effort made a difference — we’re always here whenever you need us! 🙏✨
Forever in my heart …
Such a beautiful keepsake to remember my beloved pup 🐾🐾❣️
And I was impressed with the quick delivery too.
26. September 2025
Antwort von AB Crystal Collection
Thank you so much for sharing your kind words. 💖 We’re deeply touched that our crystal could help you cherish the memory of your beloved pup 🐾. Knowing it arrived quickly and brought comfort means the world to us.
Antwort von AB Crystal Collection
Thank you for sharing your feedback! 💎 We’re so glad you loved the crystal and that it arrived so quickly. Your support means a lot to us!
Excellent delivery service
Excellent delivery service. And gift is awesome. Really more than 5 star rating.
22. September 2025
Antwort von AB Crystal Collection
Thank you so much for your amazing words! 🌟 We’re thrilled you loved both the gift and our delivery service. Hearing that you’d give us “more than 5 stars” truly makes our day! 💎✨
Used the wrong picture on the keychain
Used the wrong picture on the keychain. Used the same picture as the large heart and not the pictured loaded for the key chain.
5. September 2025
Antwort von AB Crystal Collection
We’re truly sorry about the mix-up with your keychain photo. 🙏 We understand how important these personalized gifts are, and we apologize for the oversight. Please reach out to us at support@abcrystalcollection.com
or call us at +1 514 667 5776, and we’ll be happy to make it right for you. 💎
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