I have ordered many crystal keepsakes from AB Crystal to commemorate life’s most meaningful moments, including weddings, the loss of beloved pets, and the passing of dear friends. Each one has... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I have purchased 4 pieces; London Skyline, Burg Kalifa, One World Trade Center and the Petronis Towers. All are excellent representations however the Towers are a little faint in the crystal. But, i... Mehr ansehen
You guys are phenomenal at your work - there's no doubt. The quality is outstanding; my only aside is I'd like to have an opportunity to ask for photoshop edits to the photos. In my instance; I didn't... Mehr ansehen
Unternehmen hat geantwortet
I have placed a couple orders with this company before and they always deliver a beautiful, quality product. Recently I ordered a pet memorial gift for a friend and she was surprised with how much th... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
A and B Crystal Collection was founded by brothers and childhood friends in 2014. When one of our founders first glimpsed three dimensional engraved crystal on his honeymoon, we were all mesmerized and immediately recognized its potential as a small business. Within months we had joined forces with other local small businesses, moved into a warehouse, and began studying the photo conversion and engraving process. Since those first days in 2014, we have grown our business, honed our craft, and fulfilled over 20,000 orders to individuals and businesses alike. We have had the blessing of playing a role in the countless celebrations, holidays, and cherished memories of our valued customers.
Kontaktinformationen
4360 CHEMIN DE LA COTE-DE-LIESSE, H4N 2P7, MONT-ROYAL, Kanada
- (514) 667-5776
- support@ab-crystalcollection.com
- abcrystalcollection.com
4,5
Hervorragend
582 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
I was very impressed and happy with the…
I was very impressed and happy with the quality of the work but the customer service was lacking. Called because my shipment was past due and spoke to a customer service. I was told since it was late in the day they couldn't do anything about it that day (which I understood) but they would get in touch with me the following morning. Still haven't heard from anyone. I finally received my shipment but still no follow up from the company.
11. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von AB Crystal Collection
Thank you for sharing your feedback, and we’re so glad to hear that you were impressed with the quality of the work! We truly apologize for the delay in communication from our customer service team and understand your frustration. We always strive to provide a seamless experience from start to finish, and it’s clear we missed the mark here. Rest assured, we are taking your comments seriously and will be addressing this internally to ensure better follow-up in the future. Your feedback helps us improve, and we appreciate your patience. Thank you for your understanding!
I was very impressed with the great quality!
I was very impressed with the great quality of the large heart shaped crystal. It was all, and more, than I expected.
I loved that the image was so sharp, and clear, and exactly what was ordered.
I also loved the fact that I ordered on a Friday from Ontario, and it arrived by the following Monday.
29. November 2024
Antwort von AB Crystal Collection
Thank you so much for your amazing feedback! We’re thrilled to hear that you were impressed with the quality of the large heart-shaped crystal and that it exceeded your expectations. It’s wonderful to know that the image was sharp and clear, just as you hoped. We also take great pride in our quick delivery times, so we’re glad to hear it arrived so promptly. Your satisfaction means a lot to us, and we look forward to serving you again in the future!
Antwort von AB Crystal Collection
Thank you for your positive feedback! We're delighted to hear that you are satisfied with the purchases we did and that your order was shipped quickly. Providing excellent service and timely delivery are top priorities for us. We appreciate your support and look forward to serving you again in the future!
The products we received were…
The products we received were beautiful. I was, however, disappointed that backgrounds were not on the crystal. For two of our orders, the backgrounds would have made the gifts better. I do understand that the technology wasn’t there to do this at the moment.
29. November 2024
Antwort von AB Crystal Collection
Thank you for your feedback! We're delighted you found the products beautiful. We understand your disappointment about the backgrounds not being included and appreciate your understanding regarding the current technology.
Your input is valuable, and we’re always striving to improve. If there’s anything we can do to make this right,Thank you for choosing us!
Great delivery time and the product…
Great delivery time and the product looks amazing
2. Dezember 2024
Antwort von AB Crystal Collection
Thank you for your review! We're glad to hear that you found our product to be nice and that you received excellent customer service. Providing high-quality products and outstanding customer service are our top priorities. We value your business and look forward to serving you again in the future!
Fantastic gift idea
Got my best friend a heart crystal with her favorite cat who passed away.
She absolutely loved it.
Will definitely order as a gift again.
29. November 2024
Antwort von AB Crystal Collection
We are thrilled to hear that the product was delivered promptly and in great condition. It's wonderful that you're extremely happy with how your selection looks. We strive to deliver high-quality products to all our customers.
It’s a beautiful gift to offer
It’s a beautiful gift to offer, original,with the Lightning
Was deliver in 3 days
27. November 2024
Antwort von AB Crystal Collection
Thank you for your kind words! We're thrilled to hear that you loved the gift and that the delivery was prompt. We strive to offer unique and original items, and it's wonderful to know that the Lightning feature stood out. We truly appreciate your feedback and look forward to serving you again soon!
I loved both my photos
I loved both my photos. The order was easy and received very quickly. Will absolutely use this company again
5. November 2024
Antwort von AB Crystal Collection
Thank you for your review! We're glad to hear that you found our product to be nice and that you received excellent customer service. Providing high-quality products and outstanding customer service are our top priorities. We value your business and look forward to serving you again in the future!
Great service amazing product
7. November 2024
Antwort von AB Crystal Collection
Thank you for your positive feedback! We're delighted to hear that you are satisfied with the purchases we did and that your order was shipped quickly. Providing excellent service and timely delivery are top priorities for us. We appreciate your support and look forward to serving you again in the future!
Excellent quality with quick delivery
Excellent quality with quick delivery .
It’s my second time using them !
1. November 2024
Antwort von AB Crystal Collection
We are thrilled to hear that the product was delivered promptly and in great condition. It's wonderful that you're extremely happy with how your selection looks. We strive to deliver high-quality products to all our customers.
My experience with customers service…
My experience with customers service was great. Fast reply and fast reshipment. The contact number however needs to be fixed and the the item at least need to be exactly what was ordered.
4. November 2024
Antwort von AB Crystal Collection
Thank you for your positive feedback! We're delighted to hear that you are satisfied with the purchases we did and that your order was shipped quickly. Providing excellent service and timely delivery are top priorities for us. We appreciate your support and look forward to serving you again in the future!
the best gift ever…
this is one of the best gift that you can give to family members and friends.
1. November 2024
Antwort von AB Crystal Collection
Thank you for your kind words and recommendation! We're thrilled that the crystal portraits exceeded your expectations. We appreciate your feedback on the reasonable pricing and the timely turnaround. It's great to hear that the crystals arrived in attractive gift boxes. We would be delighted to assist you with any future purchases. Thank you for choosing AB Crystal Collection!
Antwort von AB Crystal Collection
Thank you for your positive feedback! We're delighted to hear that you are satisfied with the purchases we did and that your order was shipped quickly. Providing excellent service and timely delivery are top priorities for us. We appreciate your support and look forward to serving you again in the future!
The etching was not centered and the…
The etching was not centered and the shipment did not arrive in time for our event. No one seems to ever answers the phone.
13. Oktober 2024
Antwort von AB Crystal Collection
we apologize if there were any shortcomings in your experience. We value your input and will use it to improve our services. Please send us an email to support@abcrystalcollection.com or Call us at : +1 514 667 5776 and we will be happy to fix the issue
Picture not clear as advertised…
Just I felt that the picture was not clean as it was in advertisement so my daughter in laws did not like it
6. Oktober 2024
Antwort von AB Crystal Collection
Thank you for your review. We're sorry to hear the picture quality didn't meet your expectations and that your daughter-in-laws were disappointed. We'll look into this to improve our product services.
What a beautiful product,on the spot…
What a beautiful product,on the spot thank you and the delivery was fast I recommend 10000000%
9. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von AB Crystal Collection
Thank you for your kind words and recommendation! We're thrilled that the crystal portraits exceeded your expectations. We appreciate your feedback on the turnaround. It's great to hear that the crystals arrived in attractive gift boxes. We would be delighted to assist you with any future purchases. Thank you for choosing AB Crystal Collection!
Antwort von AB Crystal Collection
Merci pour vos aimables paroles et votre recommandation 😍 ! Nous sommes ravis que les portraits en cristal aient dépassé vos attentes. Nous apprécions vos commentaires sur le prix raisonnable et le délai d'exécution. C'est formidable d'apprendre que les cristaux sont arrivés dans de jolis coffrets cadeaux. Nous serions ravis de vous aider pour tout achat futur. Merci d'avoir choisi AB Crystal Collection !
Antwort von AB Crystal Collection
Merci pour votre avis ! Nous sommes heureux d'apprendre que vous avez trouvé notre produit agréable et que vous avez reçu un excellent service client. Fournir des produits de haute qualité et un service client exceptionnel sont nos principales priorités. Nous apprécions votre entreprise et sommes impatients de vous servir à nouveau à l'avenir ! 🤝
Excellent
Excellent
Fast delivery and high quality product.
It’s beautiful. They do a great job of using the photo you send them.
Highly recommended this as a gift.
5. September 2024
Antwort von AB Crystal Collection
Thank you for taking the time to share your review! We're thrilled to hear that you found the quality of our product to be spectacular. It's our aim to deliver exceptional products that meet and exceed customer expectations. Providing top-notch customer service is a priority for us. We value your trust in us and appreciate your positive feedback. We look forward to serving you again!
My experience with abcrystalcollection
I did a collaboration with abcrystalcollections and they were so easy to work with . Not only they were fast in replying but they were also prompt in approving my content . The payment for the content was also issues immediately. Loved working with them and the crystal I received is of top notch quality. I love it .
14. September 2024
Bewertung ohne vorherige Einladung
Antwort von AB Crystal Collection
Thank you for your review! We're glad to hear that you found our product to be nice and that you received excellent customer service. Providing high-quality products and outstanding customer service are our top priorities. We value your business and look forward to serving you again in the future!
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