Abihealth Bewertungen 

1 435
•
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Ho fatto una domanda seria sulla mia situazione per un consulto rapido. Specifica e ben dettagliata. Mi è stato risposto di sentire uno specialista. Ho pagato per farmi rispondere da una persona... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have used the Abicare day 2 and day 8 kits on two occassions when travelling by British Airways. The kits were received through my door by dpd for my arrival promptly. The online reporting service i... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The Day 2 lateral flow antigen test was waiting for us when arrived at our destination. The instructions of how to use it were clear. The app didn't recognise the QR code on the cartridge, but did tak... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The only downs on your service were trying to get through to you on the telephone as at times I had to wait for ages as well as not sending out a PCR test during the Christmas rush, whic... Mehr ansehen


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

1435 Bewertungen

5 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(1 435)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Quick, easy and efficient.

Very good service - easy to book, easy to do the tests, quick results. The instructions supplied with the test kits do not correspond fully to the way the system works, but are good enough to work things out. I've used Abicare a couple of times for different types of testing, and both times I was very pleased with the service.

27. Jänner 2022
Bewertet mit 4 von 5 Sternen

All sorted

I'm back again. They finally replied on the 14th of January 2022. They promised me my refund for my day 8 test. I was supposed to be receiving a separate email confirming the payment. I'm still waiting. It's the 26th of January 2022 now. I just wrote another email chasing the refund. This is crazy now. I am getting angrier by the day. This is outstanding since June 2021.
Update
All sorted now, thanks.

26. Jänner 2022
Bewertung ohne vorherige Einladung
Abihealth-Logo

Antwort von Abihealth

Good morning

We have responded to your email

kind regards

Admin

Bewertet mit 5 von 5 Sternen

Very prompt with the delivery of the…

Very prompt with the delivery of the test, easy to follow instructions, and I received my certificate very quickly after submitting my result.

26. Jänner 2022
Abihealth-Logo

Antwort von Abihealth

thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.

Thanks

Bewertet mit 1 von 5 Sternen

Horrendous service, don't expect any response

I have ordered a rapid lateral day 2 test for my travel, but UK has updated the rules to mandatory PCR test. So I have tried to tell them to delay my test instead of having the choice they have offered on the automated email:
1) paying more for upgrading to PCR test, or;
2) cancelling the test with £7 cancellation fees

I thought they were very good in agreeing to change the dates, except I no longer hear from them for a confirming the change of date.

The telephone line is just ringing with no answers. I feel like I can't trust them for receiving the test I've paid for.
======update======
I was getting my hopes up after seeing their first response, to which I immediately actioned the received advise. Still nothing.

26. Jänner 2022
Bewertung ohne vorherige Einladung
Abihealth-Logo

Antwort von Abihealth

Apologies for any delays we are experiencing high call volumes due to regulation changes. Please contact admin@abicarehealth.co.uk with your UID so we can investigate and resolve for you

Regards

Bewertet mit 5 von 5 Sternen

It worked fine

26. Jänner 2022
Abihealth-Logo

Antwort von Abihealth

thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.

Thanks

Bewertet mit 5 von 5 Sternen

Did what it said on the box

Did what it said on the box. No hassle tests

26. Jänner 2022
Abihealth-Logo

Antwort von Abihealth

thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.

Thanks

Bewertet mit 1 von 5 Sternen

Horrible service!

26. Jänner 2022
Abihealth-Logo

Antwort von Abihealth

Apologies for any delays we are experiencing high call volumes due to regulation changes. Please contact admin@abicarehealth.co.uk with your UID so we can investigate and resolve for you Regards

Bewertet mit 5 von 5 Sternen

Exactly what you would expect

Exactly what you would expect. The service worked exactly as advertised, came on time and with good instructions. There was no point where the validity or quality of the service came into question.

26. Jänner 2022
Abihealth-Logo

Antwort von Abihealth

thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.

Thanks

Bewertet mit 5 von 5 Sternen

The test kit and results arrived…

The test kit and results arrived quickly and effciently. The platform to submit results was easy to use. The QR code on the test kit didn't recognise but just took a picture of the strip and submitted.

26. Jänner 2022
Abihealth-Logo

Antwort von Abihealth

thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.

Thanks

Bewertet mit 5 von 5 Sternen

needed to use abicare for travelling

needed to use abicare for travelling, had ordered lateral flows. was fast + efficient

24. Jänner 2022
Abihealth-Logo

Antwort von Abihealth

thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.

Thanks

Bewertet mit 5 von 5 Sternen

Well done!

One of the fastest in terms of postage and good post sales support.

24. Jänner 2022
Abihealth-Logo

Antwort von Abihealth

thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.

Thanks

Bewertet mit 5 von 5 Sternen

Excellent service

24. Jänner 2022
Abihealth-Logo

Antwort von Abihealth

thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.

Thanks

Bewertet mit 4 von 5 Sternen

good job

good job.
giving feedback by QR-code was not working

24. Jänner 2022
Abihealth-Logo

Antwort von Abihealth

thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.

Thanks

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