Have been using Absolute Domestics for 6 years now and can't rate them highly enough. Jordan our cleaner is fabulous, love coming home to a clean house and she's great with our menagerie of pets. Lo... Mehr ansehen
Unternehmen hat geantwortet
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Have been using Absolute Domestics for 6 years now and can't rate them highly enough. Jordan our cleaner is fabulous, love coming home to a clean house and she's great with our menagerie of pets. Lo... Mehr ansehen
Unternehmen hat geantwortet
Can't seem yo get an appointment where they show up. Waste of time and effort. Use a professional service. This isn't professional in my opinion
Unternehmen hat geantwortet
We had a wonderful experience with Ugyen and Sonam. They were professional, friendly, and incredibly thorough with their cleaning. Every detail was taken care of, and the space looked spotless and... Mehr ansehen
Unternehmen hat geantwortet
Prasad truly did an amazing job with our home clean! He was very thorough, very polite, very efficient and paid attention to detail! He genuinely did such an amazing job and left our home looking abso... Mehr ansehen
Unternehmen hat geantwortet
Absolute Domestics has been helping in Australian homes for over 30 years. We expertly match our clients with our police checked, trained, vetted cleaning contractors.
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 69 % seiner negativen Bewertungen beantwortet
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Don’t waste your time, tried multiple cleaners and terrible cleans. Shower left dirty, dirt on the floor with foot prints. Not worth letting someone into my house for.
Can't seem yo get an appointment where they show up. Waste of time and effort. Use a professional service. This isn't professional in my opinion

Antwort von Absolute Domestics
Jacob was polite and friendly and did a awesome job cleaning my bathroom.

Antwort von Absolute Domestics
Wasted a lot of time messing around with this company to have no cleaner ever turn up. Avoid. Booked a specific date. Was told we’d have a cleaner allocated. Received messages for the week approaching the appointment to check if our cleaner had reached out- she hadn’t. Eventually she reached out the day before to confirm she was our cleaner - I asked her to confirm time which she didn’t reply to. I then messaged on the day of the cleaning to check time and she said she couldn’t do that day, offering the following week. We agreed, but she couldn’t confirm a time. I then messaged her on the morning of the cleaning to confirm when she would arrive. Her reply was “ Could we do it next week cause I have appointment today. Sorry.”. That’s the end of the experience - if we’d continued down this path, we might have had our house cleaned 10 days after when we booked it, or she might have cancelled again.

Antwort von Absolute Domestics
I’m extremely disappointed with my experience with Absolute Domestics and the cleaning service provided by Naz and Cetin.
I requested a refund of as I considered the standard of cleaning to be extremely poor, streaks all over windows and mirrors, no dusting done at all and both showers were not touched. Absolute Domestics subsequently told me that the cleaners would not refund the fee because they believed they had done the best they could.
Hiring a professional cleaning service is supposed to save time and provide confidence that the job will be completed properly. Instead, this experience left me frustrated, dissatisfied and out of pocket.
Not recommended.

Antwort von Absolute Domestics
Don’t use this company if you want your home cleaned completely
Cleaners turned up half way through decided three hours wasn’t enough time for a two bedroom apartment despite this being more than enough for a four bedroom home in the past
They rushed everything
I later found dirty dishes hidden ontop of my microwave
Vacuuming not even attempted
Main bedroom not Even touched
Multiple calls to the company
No action to remedy
Just bounced around promising call backs
When they do it rings once then hands up before I can answer
Do not use this company
Edit to adress the below
The cleaners waited till half way through to announce they would not be completing the agreed works
Absolute domestics have missed several opportunities to adress this I’m up to my 8th phone call and multiple emails with
Clear communication that their processes were not met however they continue to bounce me around through multiple “managers”
Each time wasting more of my time
The cleaners not only did not complete the job but decided that dirty oven mitts should be hidden in my clean glassware cupboard
Dirty plates hidden ontop of the microwave
I’m still finding things stashed away in weird places
This company is a scam with scam processes to keep themselves from accountability

Antwort von Absolute Domestics
Bad service. 1st cleaner was unreliable, kept rescheduling then never arrived for second clean. 2nd cleaner did a terrible job and was obvious he had no cleaning experience

Antwort von Absolute Domestics
We contacted Absolute Domestics requiring a bond clean / pre-sale clean as we had vacated our house and were wanting it cleaned before putting it on the market.
We found the service was very basic and unprofessional and I would not recommend this service for anything other than a basic "once over".
The cleaners were ill equipped for the job and also picked and chose what areas they wanted to clean instead of getting in and getting the job fully completed properly in one go. For example, the cleaner was using wet wipes and paper towel to clean windows.
We were left with the job incomplete twice on two separate occasions and the areas they did clean were not done properly.

Antwort von Absolute Domestics
We had organised a clean 1 week in advance and were informed the cleaner would get in touch at the earliest. Few days had passed and we did not receive any call so had to message them that no one has been in touch. After few more days we were finally contacted and the cleaner confirmed the job. The night before the cleaner then said they couldn't come. We then contacted the team who informed us another cleaner has been assigned. On the day of the scheduled clean the new cleaner said they could only come next week. We then contacted the team who still, 1 week later did not respond, not even a simple apology.
We originally had organised a weekly clean for the foreseeable future but with this experience we cancelled and went with a more reliable compmay.

Antwort von Absolute Domestics
The worse cleaning company ever!
We booked them for end of lease bond guarantee cleaning; we told that that we will do steam cleaning of carpets, but because we have a heavy shedding dog that we require a cleaner who will bring a high-power vacuum SPECIALISED FOR PET HAIR removal, and that they should budget extra hours for detailed vacuuming dog hair from carpets, edges and tracks; they confirmed that they have such cleaner with such pet hair specialised vacuum cleaner; cleaner called me and also confirmed that they have such vacuum cleaner.
On the day of cleaning they came with NO PET SPECIALISED vacuum cleaner, but an industrial vacuum cleaner, that was of course not able to do anything to remove dog hair. They spent only one hour on vacuuming. They were one hour late, left one hour early, and charge me one more hour on top (710 AUD total - that is for 10 hours of work whole they work only 7 if that). One cleaner promised that they will return (as it was bond guarantee) with a proper pet vacuum cleaner as he said that he knew who from to borrow the pet vacuum cleaner. He promised us several times just to get paid. The moment he was paid all communication stopped from his side, he has completely ghosted us, didn’t return my calls or messages, his cleaning partner took over the correspondence, denied everything, was super rude, and in the end was even threatening me! (have it all in writing)
When I complained to the agency they only by phone acknowledged by phone that it was their mistake for not securing the pet specialised vacuum cleaner and that they realised that industrial vacuum, no matter how strong is not capable to deal with pet hair. But that was it! In all further written correspondence they kept writing that they secured professional vacuum cleaner and carpet had too much hair. Of course that the carpet had hair, we cleaned twice per week with our own pet specialised pet vacuum cleaner and it always removes ALL the dog hair, but it needs to be the PET SPECIALISED vacuum cleaner! To cut the story short, they NEVER brought the proper vacuum cleaner, they LIED about the bond guarantee, they treated us like TRASH, they OFFENDED us, they broke the agreement, they are the worst lying agency in Australia, i will never ever ever ever recommend them or hire them and I hired another cleaning agency, they came with a proper pet cleaning vacuum cleaner like magic carpets were shining and not a single pet hair was left, but it costed me another cleaning fee on top of what I paid these frauds!!! Stay away!

Antwort von Absolute Domestics
Absolutely useless! Don't bother with the Husband and wife cleaning teams, the wife runs around half cleaning everything to make up for the double hourly rate you are paying for each cleaner while the husband takes two hours to clean a single room.
End result cleaners paid double rate for same amount of time of one person cleaning. Never agree to husband and wife teams its a scam!

Antwort von Absolute Domestics
I’ve spent the past year working for this company, and unfortunately the compensation structure is extremely poor. There is no super, no additional pay for holidays, and the base pay is already very low. Meanwhile, the company charges $23 per clean without providing meaningful support. The imbalance makes it difficult to justify staying. I hope they reconsider how they treat their staff.

Antwort von Absolute Domestics
Zoe and Savilla are awesome! So efficient and they have so much attention to detail. Ive had cleaners before but never as good. Reliable and lovely!

Antwort von Absolute Domestics
We recently had a clean completed by Pema through Absolute Domestics and were extremely happy with the service provided. Pema was professional, thorough and paid great attention to detail. The house looked fantastic afterwards and it was clear a lot of care had gone into the clean.
Communication from Absolute Domestics was also excellent throughout the process. We would happily recommend both Absolute Domestics and Pema to anyone looking for a reliable and high-quality cleaning service.

Antwort von Absolute Domestics
Donna and John are very thorough with their cleaning and also very friendly and kind. My bathroom and kitchen look so much better now. Thank you Donna and John.

Antwort von Absolute Domestics
Absolute Domestics have been amazing in finding me a cleaner and I couldn’t imagine my life without Jade now! She is friendly, professional, hard working and thorough. It’s such a relief to find her and I cannot recommend her highly enough. Super satisfied customer!

Antwort von Absolute Domestics
Barbara was early
She was bubbly and cheerful
She took the time to get to know us as a family
Bathrooms looked like show room
House wash shining and clean
when she was finished House smelt clean but not over powering.
Best cleaner we have had.
Is it Monday yet for Barbara to come back

Antwort von Absolute Domestics
Vic did an amazing job cleaning our house ready for settlement.

Antwort von Absolute Domestics
Wish it could be 0 stars! The cleaner charged us double what was quoted and then damaged our stove top. The cleaner was the only person to enter the property. Management said the cleaner denies doing it and then tried to say that I had done it... I agreed to pay double... money isn't an issue. Dishonesty is the problem. "Peace of mind" is not for the customer it's for their own company.

Antwort von Absolute Domestics
I wish we had found this company and Natalie who comes a lot earlier as the difference it has made to our lives is fabulous. We both have health problems and knowing our home is getting a thorough cleaning each time she comes takes that stress out of our lives.

Antwort von Absolute Domestics
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