The case was easy to broke and the…
The case was easy to broke and the print layout was not precise
Antwort von Acaso London
Hello Darin,
Thank you for sharing your feedback, and we're truly sorry to hear that your case broke so quickly. We completely understand how disappointing that must be.
As mentioned in our policies and description, it’s really important to contact us directly with any issues before leaving a review. Once a review is submitted, we’re often limited to responding publicly rather than working with you directly to resolve the problem properly.
We also want to kindly note that reviews reflect not just the product but also the overall customer service experience. We're always happy to offer satisfactory resolutions, such as a refund or replacement, when given the opportunity to help.
Please reach out to us for a proper resolution—we’re here to make this right for you.
Kindest Regards,
Acaso Team