Es wurden die Zollgebühren im Preis…
Es wurden die Zollgebühren im Preis vergessen.
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Antwort von Accessories Gifts UK
Dear Jana,
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our products great, but we sincerely apologise for any inconvenience caused by the customs fees.
We understand that import taxes can be an unexpected additional cost for international orders. While we strive to provide clear information about potential customs charges on our website, we acknowledge that there may have been a misunderstanding in this instance.
We want to assure you that we always aim for transparency and strive to provide the best possible shopping experience for our customers. We will review our communication and ensure that any information regarding customs fees is clearly outlined during the checkout process to prevent any future misunderstandings.
If you have any further questions or concerns, please don't hesitate to contact us. We appreciate your feedback as it helps us improve our services.
Thank you for choosing us.
Warm regards,
Dan
Customer Relations
AccessoriesGifts.co.uk