Adam Partridge Auctioneers & Valuers Bewertungen 146

TrustScore 4.5 von 5

4,3

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Adam was truly remarkable; I found him to be incredibly understanding, courteous, efficient and approachable. Always replying promptly and politely with care and excellent advice. He was generous with... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent service from the team. Emails quickly answered, information on my sales prompt and correct. Special thanks to Niall who we met on a valuation day and came to give us an evaluation . Very e... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have been downsizing for some time, and taking my antiques, collectables and jewellery to Steven Parkinson at the Preston Office was a very wise decision on my part. He is always a pleasure to deal... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Appalling attitude. Apparently now requires separate proof of identity when buying - even when buying through the Saleroom.com where they have already confirmed identity and hold debit card details. T... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Auktionshaus

Vom Unternehmen geschrieben

Adam Partridge is one of the UK’s best known antiques and fine art personalities, regularly appearing as an expert & auctioneer on TV including Flog It!,...


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

146 Bewertungen

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Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 5 von 5 Sternen

I wouldn’t go anywhere else!

Adam was truly remarkable; I found him to be incredibly understanding, courteous, efficient and approachable. Always replying promptly and politely with care and excellent advice. He was generous with his time and knowledge and at no point did I feel under any pressure or obligation. I genuinely believe that Adam has a great level of knowledge, skill and experience and wants the best for the individual and also for the item. I would not hesitate to recommend his services and will definitely use his company for all future valuations and sales. Thank you very much Adam.

8. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

An auctioneer you can trust

I have been downsizing for some time, and taking my antiques, collectables and jewellery to Steven Parkinson at the Preston Office was a very wise decision on my part. He is always a pleasure to deal with. I value him for his knowledge and experience, and also for his clear guidance as to what will and will not sell in an auction environment. This means that the things I have taken to him did sell, for prices which were more than acceptable to me, and some did very well. I have watched the auctions live and they do their best to sell every item, and sadly that cannot be said of all auctioneers. The paperwork is clear and straightforward. I will continue to trust Steven and Adam Partridge as I continue with my downsizing.

15. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service from the team

Excellent service from the team. Emails quickly answered, information on my sales prompt and correct. Special thanks to Niall who we met on a valuation day and came to give us an evaluation . Very experienced and auction went ahead. With mostly good priced reached.
Would use again

4. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Extremely satisfied customer

I had an excellent experience with Adam Partridge Auctioneers from our first meeting right through to receiving funds for my items. The staff were extremely helpful and their expertise was gratefully received. I will definitely be using them again and have recommended them tp friends and family. Thank you very much.

26. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Appalling attitude

Appalling attitude. Apparently now requires separate proof of identity when buying - even when buying through the Saleroom.com where they have already confirmed identity and hold debit card details. They won't actually tell you this of course, they just leave you hanging with 'Pending' on your bids. If you eventually query this with them they will send you a very patronising email that basically tells you to get lost if you don't like it. There are hundreds of more professional auction houses out there - so I would just leave this guy to the telly if I were you.

10. März 2026
Bewertung ohne vorherige Einladung
Adam Partridge Auctioneers & Valuers-Logo

Antwort von Adam Partridge Auctioneers & Valuers

Thank you for your feedback, Mark. We’re sorry to hear that your experience did not meet expectations.

As part of our company policy, we require identification from all bidders before they can participate in our auctions. This policy is applied consistently to every client without exception — including our directors and staff members when bidding.

While you may have provided card details or completed verification with The Saleroom, as a third-party auction house we do not have access to that information. We are therefore required to carry out our own verification checks independently.

Providing ID or proof of address allows us to confirm that bidders are genuine and traceable, helping to prevent impersonation and maintain a clear audit trail. These safeguards are in place to protect both our customers and our business, and are becoming increasingly standard practice across auction houses.

If you would prefer not to provide photo ID, we are happy to accept a utility bill dated within the last three months as an alternative, which fully satisfies our requirements.

We do appreciate that additional checks can feel inconvenient, particularly if you have bid at auction previously. However, these measures are applied consistently and are not intended as a reflection on any individual.

If you have any further questions, please do not hesitate to contact us.

Kind regards,
The Admin Team

Bewertet mit 5 von 5 Sternen

I had some items to sell and went to a session at our local library

I had some items to sell and went to a valuation session at our local library and met Emmeline, who was very friendly and helpful. I received an e-mail informing me when my items would be auctioned and given the lot numbers and a link to the auction, so that my daughter and I could watch it live. It was very interesting and exciting and we were very pleased with the outcome. The amount of commission taken was quite reasonable and we received the balance about a month after the auction.
All in all, it was a very happy experience and I would have no hesitation in selling any other items with Adam Partridge in Liverpool.

8. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Customer service is not a priority for…

Customer service is not a priority for this company. Why hold a pre-christmas auction over a week before Christmas, and then close the following day for a 17 day Christmas holiday making it impossible for purchasers to collect lots until the New Year despite customers having bought items as Christmas gifts - surely any reasonable company would keep their offices open until the 23rd of December for collections, or at least have highlighted on their website and auction listings that collection of items wasn't possible until the New Year. Similarly beware of the buyers premium, on the Adam Partridge website additional charges are listed as 30% on the listings, however there is an additional 2.4% charge for bidding through their website which isn't clearly identified. All told they're not a company that I'm impressed with having dealt with, and feel that they do not prioritise customer service.

18. Dezember 2025
Bewertung ohne vorherige Einladung
Adam Partridge Auctioneers & Valuers-Logo

Antwort von Adam Partridge Auctioneers & Valuers

Thank you for taking the time to leave your feedback. We are very sorry to hear that you were disappointed with your experience and apologise for the frustration caused by the London Saleroom being closed following the auction.

The Christmas closure period and collection dates were outlined within the auction details and important information prior to bidding, however we appreciate that this may not have been as prominent as it could have been. We understand how disappointing this would have been, particularly where items were purchased as Christmas gifts.

With regard to charges, the buyer’s premium and the additional live bidding surcharge are confirmed on our website, and again at the point of registration within the terms and conditions, which bidders are required to agree to before placing bids.

That said, we do take your comments seriously and will use this feedback to review how clearly this information is presented in future, as well as considering auction scheduling to better allow for collections ahead of holiday closures.

Thank you again for your feedback — it is appreciated and helps us to improve the service we provide.

Bewertet mit 1 von 5 Sternen

Bureaucracy to gladden the heart of a…

Bureaucracy to gladden the heart of a French civil servant. All I wanted was a quote to pack and post two small items. They could have provided a tick box for this on the invoice. Instead I had to spend 3/4 of an hour trying to find a particular form and then lose patience because about the only thing they didn't require was my shoe size.
I have lost interest and they won't even offer them for resale because the items are too low value - why did you offer them in the first place.
UPDATE
As well as the response below the company has reached out to me by e-mail.
I am still of the opinion that their on line forms are too obscure and unnecessarily bureaucratic.
I note that someone has complained about the charges for postage and packaging. I can only comment that the charges made in this case were very much what I expected them to be before making my bid.

12. Dezember 2025
Bewertung ohne vorherige Einladung
Adam Partridge Auctioneers & Valuers-Logo

Antwort von Adam Partridge Auctioneers & Valuers

Thank you for taking the time to leave a review.

We are sorry to hear that you found the postage request process frustrating. For clarity, the link to our postage request form is clearly signposted within the payment confirmation email which was issued to you on the 15th December, and is intended to be straightforward to access and complete.

When you advised that you found completing the form to be difficult, we manually submitted the postage request on your behalf on 16th December in order to resolve the matter as efficiently as possible. The resulting shipping quotation was sent to you yesterday, without requiring any further action from you.

With regard to resale, unfortunately, items selling below £100 do not meet the threshold for being re-offered, which is why this option was not available on this occasion.

If payment for the postage is made today, we will be able to despatch the items before we close for the holiday period, allowing delivery ahead of Christmas.

We regret that, despite our efforts to assist and accommodate, this was not reflected in your experience.

Bewertet mit 5 von 5 Sternen

BRILLIANT

Adam Partridge Liverpool, all staff where great, understanding, helpful and at the end of the phone if there was something I was not sure of. They are a group of people who are painstaking in their efforts. Thankyou

18. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Nice item but beware of postage costs

I am really delighted with my celtic ring I purchased as a wedding ring for my husband. It was my fist time buying and the process was simple and when I emailed with a question they were very helpful. However my only stipulation was the postage cost from the London Saleroom. They charged me £15 plus vat so £18 in total for a small ring. It came by RM special delivery and the price on the envelope was £8.75 so I definitely felt overcharged.

8. Oktober 2025
Bewertung ohne vorherige Einladung
Adam Partridge Auctioneers & Valuers-Logo

Antwort von Adam Partridge Auctioneers & Valuers

Hello Emily,
Thank you so much for your review. We’re delighted to hear that you’re so pleased with the Celtic ring and that our team was able to assist you during the process.

We do understand your comments regarding postage costs. Our standard delivery fee is applied across all branches and covers more than just the Royal Mail charge shown on the parcel. It also includes the cost of packaging materials, staff time spent carefully preparing and dispatching items, and transport to the Post Office or courier drop-off point.

While the Royal Mail label may show £8.75, the remainder helps to cover these necessary overheads and ensures that your items are securely packed and delivered safely.

We also offer a range of alternative options for customers who prefer a different delivery method, including sending in their own pre-paid packaging, arranging their own courier collection, or requesting a free transfer to another of our branches for collection.

We truly appreciate your feedback and understanding, and we’re so pleased your purchase has found such a special purpose.

Kind regards,
The Admin Team

Bewertet mit 5 von 5 Sternen

Great Devon auction house

Great Devon auction house. Staff very pleasant and helpful. 4 ways to bid for items including on line and bidding in person on the day of sale.
Nice cafe on hand with toilets and a large carpark.

29. September 2025
Bewertung ohne vorherige Einladung
Adam Partridge Auctioneers & Valuers-Logo

Antwort von Adam Partridge Auctioneers & Valuers

We truly appreciate your 5-star review, Diana.
Your feedback will be shared with the Devon Saleroom, and we look forward to welcoming you back soon.
Kind regards,
The Admin Team

Bewertet mit 5 von 5 Sternen

This was my first experience selling at…

This was my first experience selling at auction. Hopefully not the last.Emmeline made it plain sailing and was extremely friendly and professional at the same time.i would highly recommend this auction house thanks everyone and well done.

18. September 2025
Bewertung ohne vorherige Einladung
Adam Partridge Auctioneers & Valuers-Logo

Antwort von Adam Partridge Auctioneers & Valuers

Thank you for taking the time to leave such a glowing review.
We’re thrilled to hear that Emmeline and the team at Liverpool could provide you with a memorable experience, and we look forward to helping you again.
Kind regards,
Then Admin Team

Bewertet mit 5 von 5 Sternen

Adam Partridge Auctions Are Great!

The team at Adam Partridge are friendly, knowledgable and very helpful when itcomes to pre and post auction support. Great online and face-2-face customer service also.
They are flexible and adaptable to the customer (my needs), they are knowledgeable and provide great post-auction pickup for lots which I have won.
I have purchased from Macclefield, London and Liverpool this year - all professional and friendly. Thanks Team APA!

19. August 2025
Bewertung ohne vorherige Einladung
Adam Partridge Auctioneers & Valuers-Logo

Antwort von Adam Partridge Auctioneers & Valuers

Thank you so much for your wonderful review, Andrew. We’re delighted to hear that you had such a positive experience with us across three of our salerooms, and we look forward to assisting you again in the future.

Bewertet mit 4 von 5 Sternen

Enquiries were answered promptly and…

Enquiries were answered promptly and helpfully. The collection of items bought was made very easy.
If I have a question it is about using the website. While the items in the auction are detailed, they are very well set up, quickly too, for inspection. I do think the website could be more friendly, especially to such as myself who are not so computer savvy as some: finding how to setup my interest when I couldn’t attend the auction event in person was not easy.
Otherwise, a truly friendly and excellent professional service.

21. Juli 2025
Bewertung ohne vorherige Einladung
Adam Partridge Auctioneers & Valuers-Logo

Antwort von Adam Partridge Auctioneers & Valuers

Thank you so much for your wonderful review, Simon. We're sorry if you found the website difficult to use, so please do call us if you require any assistance with this, and we'll be happy to talk you through it. We look forward to assisting you again in the future.
The Admin Team

Bewertet mit 5 von 5 Sternen

Adam Partridge Liverpool Saleroom have…

Adam Partridge Liverpool Saleroom have been excellent. Jack and Lauren helped me pack up my very small car to the rafters and my items arrived home safely. I’ve been to many other auctions around the country and it’s very rare to receive the top notch service I’ve experienced today.

15. Juli 2025
Bewertung ohne vorherige Einladung
Adam Partridge Auctioneers & Valuers-Logo

Antwort von Adam Partridge Auctioneers & Valuers

Thank you, Isabella, for your wonderful review. It’s fantastic to hear that our team exceeded your expectations. Your comments will be passed on to Jack, Lauren, and the team at Liverpool, and we hope to be of service again soon.
The Admin Team

Bewertet mit 5 von 5 Sternen

I have received an excellent service…

I have received an excellent service from the Liverpool branch of Adam Partridge over the last 12 months. It has been professional, efficient and the staff I have had contact have been friendly and helpful. Emmeline, who initially came to give a probate valuation has been so helpful and supportive at a difficult time. Her professionalism, patience, flexibility and valuable advice when working with a third party is much appreciated.

8. Juli 2025
Bewertung ohne vorherige Einladung
Adam Partridge Auctioneers & Valuers-Logo

Antwort von Adam Partridge Auctioneers & Valuers

We truly appreciate your 5-star review, Jean. It’s always rewarding to hear that our efforts are making a difference. Your feedback will be shared with Emmeline and the team at Liverpool, and we look forward to welcoming you back soon.
The Admin Team

Bewertet mit 5 von 5 Sternen

Excellent service…

Adam and his team have helped us so much
It was a delicate situation and the team managed it so well
They helped us to achieve a really good price for our items, particularly in relation to one item that we thought might not sell at all
Highly recommended

22. Mai 2025
Bewertung ohne vorherige Einladung
Adam Partridge Auctioneers & Valuers-Logo

Antwort von Adam Partridge Auctioneers & Valuers

Thank you so much for taking the time to leave your kind review, Barbara. We’ll be sure to pass on your kind words to the team, and we look forward to assisting you in the future.
The Admin Team

Bewertet mit 1 von 5 Sternen

Requested valuations from them

Requested valuations from them, one article was a prized barometer, they said because of the mercury it lowered its value re export to £80
Went for a second valuation and this was far far higher and no problem with the mercury
They are either dishonest or very ignorant regards furniture, in their defence from their 2024 sales results , they don’t really sell furniture, just bits and pieces and their speciality seems to be guns and swords

13. Juni 2025
Bewertung ohne vorherige Einladung
Adam Partridge Auctioneers & Valuers-Logo

Antwort von Adam Partridge Auctioneers & Valuers

Thank you for taking the time to leave your feedback. We are sorry to hear that you were not satisfied with your valuation experience.

To help us look into this further, could you please confirm how your item was valued — was this in person at one of our salerooms or valuation events, or was it via email or another method? This will help us understand the context and ensure we respond appropriately.

We would also like to clarify that your comment regarding us "not really selling furniture" is not accurate. In fact, antique furniture features prominently in the majority of our auctions across all four of our salerooms, with hundreds of lots offered regularly. Furniture is one of our specialist areas, and Mr Partridge himself is particularly passionate about it.

If you would like to discuss your valuation further, we would be more than happy to assist.

We look forward to hearing from you.

The Admin Team

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