Excellent customer service I would like to thank Zoe Wright at Adam Morey for the excellent customer service she provided while our motorhome was being serviced. What initially started as a... Mehr ansehen
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Friendly and helpful counterstaff. Had our Fiat Campervan in for it's first 5 year change of cambelt. Work completed in under 4 hours and full breakdown of all the work and parts fitted explain... Mehr ansehen
Friendly, courteous, knowledgeable technicians and staff. Value for Money. for over a year I had an irritating quite loud noise coming from the engine of my Fiat Ducato Motorhome, the noise/rattle... Mehr ansehen
The 5th Fiat garage & we found someone who could actually replace our failed ZF9 speed auto gearbox. Recommend by many FB groups. Our MH dealer was useless wasting 6 months of time, so I booked it in... Mehr ansehen
Unternehmensdetails
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Adams Morey is an established commercial vehicle dealer offering used and new DAF trucks and Fiat vans in Southampton, Salisbury, Portsmouth, Basingstoke, Bournemouth and IOW.
Kontaktinformationen
Vereinigte Staaten
- adamsmorey.com
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Das haben sich andere Leute angesehen
Excellent service and work from Adams Morey Portsmouth
I have a 2007 Niesmann-Bischoff A-class motorhome that recently needed an engine-out to replace a cracked exhaust manifold. A big job.
A-class motorhome engines are difficult to work on because of the letter-box bonnet and the inability to get a crane on top of the engine. Everything has to be done from underneath. I really struggled to find a garage prepared to undertake the work, certainly no-one local to me would do it. The local garage that I normally use for servicing / MOTs have big ramps and sheds, and are used to motorhomes but they refused to do the work claiming that they did not have the equipment. Even the UK main dealer for Niesmann-Bischoff motorhomes refused - gobsmacking 😒
I was stumped. Who would undertake this job?
Enter Adams Morey Portsmouth. They were unfazed by the task and did a really great job for a reasonable price.
They dropped the engine, fixed the manifold, installed a new clutch (might as well, with the engine out), and fixed several other problems they they found, including a couple that should have been sorted at the previous "service" at my local garage.
My motorhome is now running like a swiss-watch, with the added benefit of 10% less fuel consumption. Lovely!
All through the process AM were professional, friendly and easy to deal with. My particular thanks to Mark and Jo who both went above and beyond. Jo kept in regular touch to coordinate the drop-off, and Mark stayed on late to meet me when I was delayed collecting the van due to a missed train connection.
Overall - top-drawer service at a decent price. I will be returning the van to them for service and MOT from now on
Excellent customer service
Excellent customer service
I would like to thank Zoe Wright at Adam Morey for the excellent customer service she provided while our motorhome was being serviced.
What initially started as a planned service, cambelt and water pump replacement became more involved when an oil leak was discovered and four new tyres were also required. Zoe kept us fully informed throughout, explained what was happening clearly and made sure we were updated as the additional work was diagnosed and completed.
The oil leak in particular took some time to identify, but Zoe kept us informed while the workshop tracked down the cause and sourced the required seal. Her communication and professionalism gave us confidence that the issues were being properly dealt with rather than rushing the vehicle back to us.
We really appreciated the care and attention she gave us throughout the process. Excellent customer service from Zoe and a real credit to Adam Morey. Thank you.
Friendly service and Value for Money
Friendly, courteous, knowledgeable technicians and staff. Value for Money.
for over a year I had an irritating quite loud noise coming from the engine of my Fiat Ducato Motorhome, the noise/rattle was most prevalent when I changed gear so I thought there may be something wrong with the conformatic gear box or drive train. I reported the problem to my local service garage in Eastbourne they couldn't find anything wrong. For this reason I took it to Adams Morey (as I had heard that they have an excellent reputation for fixing gearbox problems), for investigation and repair.
Adams Morey diagnosed the problem very quickly as being a loose airbox cover caused by a broken or incorrectly seated rubber grommets between the lid and the body of the airbox. Which I now assume was caused by the airbox cover not being replaced correctly at the last service. They repaired it and all has been fine since. My power steering light had also come on a couple of times on a recent trip so they checked the OBD to see if any fault had been recorded but none had. The total charge for this work parts, labour and VAT was a very reasonable £200
Fantastic Team
I've always had a great experience with the staff at Adams Morey Salisbury. Everyone is excellent, friendly, and genuinely helpful with any queries or questions I have. They always take the time to help and make sure everything is sorted. I'm always satisfied with the service I receive and would happily recommend them.
Adams Morey Roche , Josh Parts dept staff
I definitely believe in credit where credit is due , I have an old Daf FA45 , so most places can't even be bothered , Monday I had been trying to find a coolant pressure cap , I had been onto several dealers all over the country including Norther Ireland , and a chap there was good enough to find other dealer with stock , and passed me there details .
I was lucky enough to get Josh on the line who was really helpful from the start , he did have the part on the shelf which had also been obsolete for quite awhile , but had been on their shelf since 2017 , good for me , anyway he got and I paid for it , only issue was he was miles away from me , and they don't post items out , but he went above and beyond packaged it up and sent it to me on his own time personally.
I obviously reimbursed his cost of postage and packaging , but he actually put him self out to help me for a £25 part , and I could tell he was a young chap , so this is very rare nowadays , no one puts themselves anymore for anyone , but he did , and the company should be proud of him , thankyou Josh.......
Friendly and professional
Had the cam belt replaced on my 2018 fiat Ducato on the 16th of April. The staff were very friendly and professional. All the work was done in the day that it was arranged. I'm aware it is quite a difficult job due to the access. I am very pleased. I took it to somewhere that had experience mechanics ,and at a very competitive price.
Excellent service as usual!
Had a full service including comfortmatic gearbox. Took it in at 8am and ready by 1pm. Gave me a full briefing on what they did and advised me on items that needed doing. Excellent company to deal with and very friendly staff!
Highly recommended Fiat Professional centre
Friendly and helpful counterstaff.
Had our Fiat Campervan in for it's first 5 year change of cambelt.
Work completed in under 4 hours and full breakdown of all the work and parts fitted explained when finished. Have used Adams Morey Portsmouth twice now and consistantly good service
From first contact services were…
From first contact services were excellent. AM have serviced my Chausson motorhome from new, as it's five years old it was due a timing belt and MOT and interim oil service.
Staff are friendly and helpful. Work was carried out promptly.
Once again great service from Simon and the team from dropping off to collection. Thank you
Our 2009 Rapido motorhome was serviced…
Our 2009 Rapido motorhome was serviced at the Portsmouth branch this week. We were recommended to go here by other motorhome users as they are experts on servicing the Comfortmatic automatic gearbox.
I cannot recommend them highly enough, in that having it serviced previously elsewhere it appears other garages are reluctant to touch this specialist gearbox. We now have peace of mind that our motorhome is fully serviced to take to Europe. Their customer service, communication and expertise are 5 star
Excellent service
Excellent service. Staff friendly and informative. Pricing for my comfortmatic gearbox service reasonable. Will be back for my next one.
Fiat Extended Warranty - Excellent Customer Service- Jo Collinson.
I contacted Adam Morey regarding registering my new Fiat Ducato based Motorhome to purchase the Fiat 5yr Extended Warranty. I dealt with Jo Collinson who is the Service Administrator and can honestly say she has been excellent throughout the process. Giving me all the advice/information I required and keeping me updated. She is a credit to Adam Morey.
Thank you Jo!
Adams Morey Portsmouth tried to hide…
Adams Morey Portsmouth tried to hide the fact that our brand new campervan had problems before we’d even taken delivery, and when problems did occur less than 6 months later they didn’t reveal the problems. It was only the fact that the wrong paperwork was given to us, which proved the fault was there before delivery,that we were able to get our money back from the motorhome dealership (see my review for Southdowns Motorhome Centre Portsmouth)
Adams Morey Southampton
The 5th Fiat garage & we found someone who could actually replace our failed ZF9 speed auto gearbox. Recommend by many FB groups. Our MH dealer was useless wasting 6 months of time, so I booked it in myself under warranty. 7mths & 1 day later we got our brand new MH back. Can't recommend Adams Morey enough. Under promised & over delivered by a month, a rare quality these days. Simon & Jo were extremely pleasant & helpful to deal with. Thx so much.
MH broke down Adams Morey Southampton
MH broke down, miles away from home, missed ferry and pitched up at this company on spec… they were superb. They could see we were stressed, but calmly explained what was happening… they needed Italian Fiat to reply who did, part overnighted.
Shannon, Steve and Simon. Thank you, we wished we lived closer so you could look after us permanently!
We order our parts and Ad Blu through…
We order our parts and Ad Blu through Cliff in Bridgwater, always very helpful and turns up on time.
terrible company will screw u over to…
terrible company will screw u over to make as much money as they can out of u!!
Luke saved the day
Turned up at 4pm with a poorly van, limped from Hayling island to Southampton. Explained our predicament and that the van is our home. Not a problem the nice girl said. Out came our saviour luke. He ran a diagnostics and told us the problem and that he would get the van sorted. An hour later we were on our way. Thankyou Luke and thankyou to the 2 lovely ladies who put us at ease.
A Breath of Fresh Air. Adams Morey, Bournemouth.
Oh how so refreshing to find such helpful and friendly Parts and service staff,
Even though I hadn't booked, they bent over backwards to resolve my Motorhome problem!
Very impressed, they now have a very loyal customer.
Mike Walters
customer service
placed order for part which was wrong so wrang back 10 min later to advise no problem, but the order had been placed, ordered the correct part and this would be delivered in two days, so i expected the first order to be returned to fiat and my money refunded, went to collect my second order but unknown to me i was given the first order, so wrang back no problem bring it back when you collect your second order, be in a couple of days, phone to check on delivery its now on back order couple of weeks, it arrives and i drive the 40 mile round trip again return the first order and collect second the right part this time, no refund and can't return part as fiat have them by the balls!! evidently, then to add insult to injury i was told by the manager they could have delivered and collected, this had never been mentioned before very disappointed and will be pursuing a refund.
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