Adjustamatic Bewertungen 

I was promised a call still waiting. I have a fault in my seat I wanted a manager to call me back!!! still waiting am now going to citizens advice. I am disgusted I want my money back its a lots of money to pay out I wonder if I’m the only one.

Everything from start to finish was excellent.

Very good experience with this company. From
the initial order where everything was covered and explained in detail to delivery where again everything was done efficiently and explained fully.
Everybody was friendly and efficient.
Would recommend.

I was impressed with the order the communication and Delivery of the cloud

Very Profesional
.

I liked the design of the bed and the price was within my price range. I know new beds take a little used to, and I do find I can adjust my position to suit my breathing issues and to alleviate back pain.

The salesman was very knowledgable about my husband's disability and the correct chair that we required. However he did not do a hard sell on your products.

Vibration pads work okay
Not sure if I can improve my health issues completely
Shoulders are more relaxed following use of devices

In October 2020 I ordered 2 Classic Adjustamatic single beds with Sleep ID mattresses together with 2 Stirling chairs and a matching sofa. These were purchased mainly for my husbands benefit as he had Parkinson’s and dementia. 6 months after receiving these items my husband had to go into full time care and he passed away 18 months later. The issue I have is that the ID mattresses were not fit for purpose. The pressure in them was were meant to be adjustable to suit the individual's requirements but they do not work and deflated very regularly even on the bed that was being used. I have over the last few years developed osteoporosis and sciatica and my condition has worsened considerably due to the malfunction of the mattress I have been forced to use. I contacted the service team and management about this issue and, although I know that the company have stopped supplying these mattresses because of the fault in them, all they offered me was a 20% reduction in the price of a new mattress owing to the fact that they were now outside of the warranty -even though I bed hadn’t been used! I had to accept this and have now received one new mattress and can tell within a few nights of sleeping on it that my back pain is very much improved. I can’t say I am impressed at all with the attitude taken by this company in respect of this matter and would not use them again.

Ordered a replacement mattress. Arranged date and time for delivery and also time for picking up old mattress. All worked to perfection.

Arrived on time put together with great care shown us how to use it brilliant 2

Our new bed is very comfortable for me and my wife says the same.
I am sleeping better than before.

I can tilt my bed so that it relieves reflux. Brilliant!

delivered at short notice and refunded the cost of item not in stock promptly

Almost 5k spent on a.bed and you cant even address ne by ny correct name

Almost 5k soent on a bed and having to pay for a matress protector and an extra sheet which is not at all fitted has left a sour taste

Subject: Extremely Disappointed with Adjustamatic’s After-Sales Service

We bought our bed from Adjustamatic in July last year for £8,000.

Problem 1: The bed was delivered in the wrong size — we had to wait six weeks for the correct one to arrive.

Problem 2: This past Saturday, I raised the foot section for a rest. When I went to lower it, the handset stopped working completely. I checked all the connections — everything was intact.

I called Adjustamatic on Monday to report the fault and was told it would be 1–2 weeks before an engineer could visit. Frankly, that’s unacceptable for a so-called premium brand.

If I were the CEO, I’d be embarrassed that after-sales support for such an expensive product was this poor. How can a company justify taking two weeks to repair an £8,000 bed?

This is our second bed from Adjustamatic — and definitely the last.
Adjustamatic: Get your act together.

From a very disappointed (and loyal until now) customer.

The salesman explained everything in detail and demonstrated with a real (smaller than single) bed

Really good, very professional and the bed and mattress are really comfortable.