Aery Living Bewertungen 484

TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

I purchased a selection of the mini candles (Happy Space, Herbal Tea, Before Sleep and Botanical Gift Set). I had high hopes for naturally scented candles but I'm yet to actually pick up any of the sc... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I absolutely love this brand, I've always been a White Company kinda girl until I came across this company in a lovely shop in the Cotswolds. Their smells are incrediable, like nothing I've ever come... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We bought 3 large “Happy space” candles and a room spray, having previously bought a small candle and loving the smell. They look beautiful and the smell is so good , making the whole room smell gorge... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I am completely and utterly obsessed with Aery! Every single candle and product I have bought has been of the highest quality, stylish in my home and just plain gorgeous.

Unternehmensdetails

  1. Wellness-Programm
  2. Kerzengeschäft
  3. Gemischtwarenladen
  4. Haushaltswarengeschäft
  5. Spa und Fitness-Studio
  6. Yoga-Studio

Vom Unternehmen geschrieben

Feel good home fragrance. Designed to enhance your wellbeing. Made in England. Vegan and cruelty-free candles and diffusers.


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

484 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 71 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 1 von 5 Sternen

No customer care

The client service is not very reactive. I have received a broken candle and complained. No answer after 96 hours. This was for Christmas. I am disappointed. I will not buy from them again.

17. Dezember 2024
Bewertung ohne vorherige Einladung
Aery Living-Logo

Antwort von Aery Living

Hi There, thanks for reaching out and sorry to hear you've had an issue with your order. We monitor our inbox regularly and respond to customers daily so this sounds unusual! It is a busy time of year though so we can only apologise. Are you able to send an email and order number again to care@aeryliving.com so we can rectify this asap or give us a call. 😄

Thank you

Bewertet mit 2 von 5 Sternen

I really like the scents but the…

I really like the scents but the candles only smell when you don’t burn them! Once they are lit it just fills the room with a burned wick smell and none of the perfume.
It’s such a shame as the diffusers are great and I wish I had bought a load of them instead.

17. Dezember 2024
Bewertung ohne vorherige Einladung
Aery Living-Logo

Antwort von Aery Living

Hi Lisa, thanks for taking the time to review us! Sorry you've not had the best experience! Send us an email at care@aeryliving.com and we'll get something sorted. 😄

Bewertet mit 1 von 5 Sternen

Immediately reversing transactions with…

Immediately reversing transactions with no communication because you can't properly manage your stock is wild.

Attempting to buy a present and thankful I'll never have to interact with this business again

Just go to your local market and buy an artisan candle guys, there's literally nothing to it and these guys obviously don't want your money.

16. Dezember 2024
Bewertung ohne vorherige Einladung
Aery Living-Logo

Antwort von Aery Living

Hi Dan,

Thanks for getting in touch and sorry you've experienced this! We hope we can help with the information below 🙂

We've not received an order from you, nothing has been confirmed - you'll know you have a confirmed order with a an email and order number. It looks as though your order was in abandonbasket and held due to incorrect details on the card (postcode) Banks will do this just for security checks so unfortunately the order never made its way to us otherwise you'd have your aery goodies by now.

Sorry you've had this experience and hopefully you can try and purchase again and have better luck. Feel free to email us though at care@aeryliving.com if there is anything more

Bewertet mit 1 von 5 Sternen

Its a con

Its a con
They do an offer but every time they do the stock is immediately out of stock or they send old stock with no scent . Super disappointed - won't buy again - going back to St Eval which is lovely

9. November 2024
Bewertung ohne vorherige Einladung
Aery Living-Logo

Antwort von Aery Living

Hi There! Thanks for your reply, sorry you're disappointed with stock levels. We're doing our best to keep up with demand at a busy time of year. We've flagged your issue with the wider team including your comment on quality. We're emailing you separately about anything, in particular, you're looking at so we can arrange it with you. Thank you

Bewertet mit 5 von 5 Sternen

Great range of beautiful products

Website is well laid out with nice images and descriptions of the products - all of which look and sounds lovely. It would be helpful if reviews were arranged by product rather than a streaming mix - easier to match.

My diffuser was dispatched quickly and has just arrived. It looks very stylish (Indian Sandalwood) so I look forward to using it.

1. Mai 2024
Bewertet mit 5 von 5 Sternen

Fresh & calming scents - better for the planet!

I have purchased the Nordic Cedar candle on a number of occasions. I simply love the scent of cedar, cinnamon, pepper & bergamot. It is incredibly fresh and calming & really does give you the feeling of being immersed in a snowy Nordic forest!
The candles are beautifully made and have a great burn time. I’ve had no dreaded tunnelling!
I’m keen to use sustainable products that are good for our planet - and Aery will be my go to for candles because of this 😊

1. März 2024
Bewertung ohne vorherige Einladung
Aery Living-Logo

Antwort von Aery Living

Hey Laura thank you for your lovely review! we are so happy to hear how much you are loving our products, Nordic Cedar is defiantly a cosy must have! Thank you for shopping with Aery ☺️🌸

Bewertet mit 5 von 5 Sternen

Brilliant products

Brilliant products
Arrived really quickly
Love this company

1. April 2024
Aery Living-Logo

Antwort von Aery Living

Hey Alison, thank you for shopping with Aery. We are so a happy to hear you love your goodies! 😊🌼

Bewertet mit 4 von 5 Sternen

Exquisite fragrances

Exquisite fragrances, long lasting and natural smelling. In particular the bath salts envelopes the home, body and mind! I keep coming back for more! Delivery is always fast and reliable with courteous emails to keep you in the loop. Love everything about Aery and looking forward to trying every scent!

1. April 2024
Aery Living-Logo

Antwort von Aery Living

Hey Kate, Thank you for your lovely review! Great to hear how much you love our fragrances. we hope you enjoy your Aery goodies 😊🌷

Bewertet mit 4 von 5 Sternen

The Product is great and the scheduled…

The Product is great and the scheduled delivery date was very quick. Unfortunately DPD did not attempt a delivery ( even though they stated they did) and delivery was therefore delayed as we had to collect from a depot.
It’s a shame about DPD as would have given a 5* Review

1. März 2024
Aery Living-Logo

Antwort von Aery Living

Hi Mandy, we are sorry to hear about the delivery mishap. Glad to hear you have now received your products. If you would like any further help with this issue please contact care@aeryliving.com 😊

Bewertet mit 5 von 5 Sternen

Aery Feedback

Very happy with the product from them and was dispatched and arrived very quickly.

31. Jänner 2024
Aery Living-Logo

Antwort von Aery Living

We are so glad you loved our products and you received your order so quickly ! :)

Bewertet mit 5 von 5 Sternen

Fab products

Fab products, great delivery service

1. Februar 2024
Aery Living-Logo

Antwort von Aery Living

Thanks for the lovely review, we hope you enjoy your products :)

Bewertet mit 5 von 5 Sternen

Perfect Rose

The delivery was incredibly fast and arrived in recyclable packaging which was good to see. The candles smell divine, I bought two Parisian rose candles as Mother's day gifts and an Aztec Tuber rose candle for myself. The glass jars are gorgeous looking and were all in perfect condition. Incredibly pleased with my purchases!

31. Jänner 2024
Aery Living-Logo

Antwort von Aery Living

Thank you for your lovely review Cher, great to hear you love our rose candles, a staple for every home! :)

Bewertet mit 5 von 5 Sternen

Best candles you’ll find

This is my second time ordering from Aery. Honestly, these candles are amazing. I buy a lot of candles (very much an addiction problem) and these are by far up there with some of the best quality I have had over the years.

4. Jänner 2024
Aery Living-Logo

Antwort von Aery Living

Thank you for the lovely feedback on our candles, we are so glad you enjoy them and love candles just as much as us! :)

Bewertet mit 5 von 5 Sternen

Really easy to order

Really easy to order, great offers and fabulous products.

31. Dezember 2023
Aery Living-Logo

Antwort von Aery Living

Thank you of the great review Anne! we hope you enjoy your products :)

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