I was assisted by Sydney Chandler to check on my authorisation for a acl reconstruction surgery and she shared detailed info that assisted me to move ahead with my surgery. She's well spoken, patient... Mehr ansehen
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Das sagen Bewerter
"I'm extremely grateful for Leigh - Ann Andrews' exceptional service and advice! She went above and beyond to help me explore alternative birth options when my medical insurance wasn't an option. Her... Mehr ansehen
Unternehmen hat geantwortet
Absolute worst service I have ever encountered. While I understand that this is Medical Insurance the service is beyond shocking. A call was logged 28/08/26 at 18.44. A follow up message only came thr... Mehr ansehen
Unternehmen hat geantwortet
The Affinity Health team was so helpful and efficient in getting authorisations for casualty and emergency visits. I have three boys, two sporty ones so we've had many injuries in a few months but the... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Affinity Health, we are committed to providing affordable health insurance solutions tailored to meet the diverse needs of all South Africans. Our extensive range of medical insurance plans ensures that you and your family receive the medical cover you need without compromising on quality or affordability.
Kontaktinformationen
1 Dingler Street, 1501, Rynfield, Südafrika
- +27 861 11 00 33
- info@affinityhealth.co.za
- affinityhealth.co.za
4,1
Gut
107 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
I was assisted by Sydney Chandler to…
I was assisted by Sydney Chandler to check on my authorisation for a acl reconstruction surgery and she shared detailed info that assisted me to move ahead with my surgery. She's well spoken, patient and emphatic.
26. Oktober 2026
Bewertung ohne vorherige Einladung
Answered all my questions I had so that…
Answered all my questions I had so that I know what can I expect. Also very friendly and helpful
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Good day Anke,
We’re pleased to hear that all your questions were answered and that you received the friendly and helpful service you deserve.
Your satisfaction is important to us, and we appreciate you taking the time to share your experience with us. Thank you for choosing Affinity Health!
Kind Regards,
Affinity Health Management Team
Great service provided by Mpho Masemola🙂
13. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Good day Sydney,
Our Customer Care Team always makes a conscious effort to ensure that our valued members receive Great Service at all times.
Thank you for the pat on the back. It keeps us motivated to always do our Best!
Kind Regards,
Affinity Health Management Team
Things changed since affinity changed their numbers etc
It's always been a dream to contact affinity. Now with new numbers it takes forever to get a Pre Auth nr. Thank u to Meghan for answering my call and also returning my call. I was on the verge of cancelling my insurance. I sincerely hope things will be better next time. Why change things when it worked so well before
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Dear Livia,
Thank you for taking the time to share your feedback. We are sorry to learn of the difficulties you experienced with the changes to our contact numbers and the delay in obtaining a pre-authorisation number.
We are pleased to hear that Meghan was able to assist you and return your call. We would, however, like the opportunity to review the concerns you have raised regarding the delays and your experience with the new contact process.
Kindly email your policy details and a summary of your complaint to complaints@affinityhealth.co.za so that our Complaints Department can formally investigate the matter. A Complaints Officer will be in contact with you to provide further feedback following the investigation.
Thank you for bringing your concerns to our attention. We appreciate the opportunity to review the matter.
Warm regards,
Affinity Health Management Team
Patricia Nkosi helped me so well and…
Patricia Nkosi helped me so well and she answered all my questions in such a way that I was satisfied and happy. She was very calm and patient with me. Great service.
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Good day Nokuthokoza Nkosi,
Thank you for taking the time to share your review.
We are delighted to hear about your experience with Patricia Nkosi. Staying calm, patient, and thorough to ensure all your questions are answered to your complete satisfaction is the exact level of care we strive to provide every day.
We will proudly pass your kind words and appreciation directly along to Patricia.
Warm regards,
Affinity Health Management Team
Perfect service
I had a great experience and I’m satisfied with the service provided by the agent
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Good day Gladys,
We are pleased to hear that you had a great experience and were satisfied with the service provided by our agent.
We truly appreciate your kind words and are grateful for the opportunity to assist you.
Kind Regards,
Affinity Health Management Team
Great service from Zulu Olifant
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Dear Aaron,
Thank you for your wonderful 5-star review! We’re so pleased to hear that you received very good and friendly service.
Your feedback means a lot to us, and we truly appreciate you choosing us!
Kind regards,
Affinity Health Management Team
Very good and friendly service
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Dear Ronel,
Thank you for your wonderful 5-star review! ⭐ We’re so pleased to hear that you received very good and friendly service.
Your feedback means a lot to us, and we truly appreciate you choosing us!
Best regards,
Affinity Health Management Tea
Great assistance from Mpho Masemola in…
Great assistance from Mpho Masemola in getting my address changed. With the hopes the exceptional service stays as is.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Good day Nathi
Thank you for your 5-star review!
We’re delighted to hear that Mpho assisted you so efficiently with your address change.
We truly appreciate your support and look forward to continuing to provide exceptional service!
Kind regards
Affinity Health Management Team
I was assisted by Mpho Masemola today…
I was assisted by Mpho Masemola today and she made sure I have all the information I needed and more. She is the best.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Dear Precious
Thank you for your wonderful 5-star review! We’re delighted to hear that Mpho provided you with all the information you needed and more.
We’ll be sure to share your kind words with her!
Warm regards
Affinity Health Management Team
Fast and quick helpfull.assistance from…
Fast and quick helpfull.assistance from MHPO. Feedback was understandable.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Good day Tanya
Thank you for your wonderful review!
We’re pleased to hear that Mpho provided you with fast, helpful assistance and clear, understandable feedback.
We truly appreciate your support!
Kind regards
Affinity Health Management Team
Thank you Mphoo Masemola for the excellent service
Thank you for the excellent advice Mpho Masemola I did appreciate it.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Good day Sonja
Thank you so much for your kind words!
We’re delighted to hear that you found Mpho’s advice helpful. We truly appreciate your feedback and your support.
We look forward to assisting you again in the future!
Best regards
Affinity Health Management Team
I was assisted by an agent named Mpho…
I was assisted by an agent named Mpho Masemola,agent is a star.please continue assisting others.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Dear Neo,
Thank you so much for your wonderful 5-star review! ⭐ We’re thrilled to hear that Mpho Masemola provided you with such excellent service. We’ll be sure to share your kind words with her.
Thank you for recognising her efforts, and we look forward to assisting you again in the future!
Kind regards,
Affinity Health Management Team
Excellent service by Mpho Masemola
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Good day Kelebogile,
Thank you for your wonderful feedback! We’re delighted to hear that you received excellent service from Mpho Masemola.
We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future. ⭐
Kind regards,
Affinity Health Management Team
Thank you Mpho Masemola for your fast…
Thank you Mpho Masemola for your fast and friendly communication.
No problems, great service.
Much appreciated.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Good day Rosanne,
Thank you so much for your wonderful 5-star review! 🌟 We’re delighted to hear that you received fast and friendly service from Mpho.
Your kind words and appreciation mean a great deal to us. We look forward to assisting you again should you need us in the future!
Best regards,
Affinity Health Management Team
Megan Jonker assisted me in a fast and…
Megan Jonker assisted me in a fast and friendly way. Best customer service.
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Dear Monique,
Thank you for your wonderful feedback. We are delighted to hear that Megan Jonker assisted you promptly and provided such friendly, excellent customer service. We will be sure to share your kind words with Megan and the team.
Warm regards,
Affinity Health Management Team
Friendly service
Friendly service and great at explaining their offerings. Keep it up
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Good day Thando
Thank you so much for your 5-star review!
We’re delighted to hear that you received friendly service and found our offerings clearly explained.
We truly appreciate your kind words and encouragement. We’ll definitely keep it up!
Kind Regards
Affinity Health Management Team
Very much thanks.
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Good day Thamsanqa
Thank you so much for your 5-star rating!
Your feedback means a great deal to us, and we truly appreciate you taking the time to share your experience.
We look forward to assisting you again in the future!
Kind regards
Affinity Health Management Team
AWESOME SERVICE
Friendly staff and they give great service.
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Good day Kurt
We confirm receipt of your system test review.
Kindly let us know if you require any further assistance.
Best regards
Affinity Health Management Team
Review of Affinity health WhatsApp experience
Mpho Masemola was very helpful and answered my enquiry very clearly.
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Good day Sailisha
Thank you for your wonderful 5-star review! We’re delighted to hear that Mpho was helpful and able to assist you clearly with your enquiry.
We truly appreciate your kind feedback and support!
Kind regards
Affinity Health Management Team
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