Aucune réponse aux demandes via le service client, colis reçu au bout de 10 jours sans aucun suivi disponible, j’ai presque cru à une arnaque.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
AFIBEL est en redressement judiciaire depuis décembre 2025 mais continue à envoyer catalogue - mails de vente en ligne offrant des promos, courrier concernant des jeux... sans rembourser. Afibel méri... Mehr ansehen
Je ne comprends pas les avis négatifs.jai commandé vendredi, aujourd'hui mardi ma commande est arrivée.les articles sont de très bonne qualité avec des réductions de fou !certe il n'y a pas de suivi m... Mehr ansehen
Rien à redire sur l'article que j'ai reçu, conforme à mes attentes. J'ai commandé le 26/06/2026, colis envoyé par Afibel 4 jours après le 30/06. J'ai trouvé le délai d'expédition un peu long, alors qu... Mehr ansehen
Unternehmensdetails
- Damenmodengeschäft
- auch in
- Bekleidungsgeschäft für Übergrößen
- Dessousgeschäft
- Geschäft für bedruckte Kleidung
- Haushaltswarengeschäft
- Schuhgeschäft
Vom Unternehmen geschrieben
Afibel, place aux envies Mode et Maison ! Depuis 1954, Afibel accompagne toutes les envies avec une mode actuelle, confortable et pensée pour toutes les silhouettes. Au fil des années, la marque a développé un véritable savoir-faire autour de la mode femme, de la grande taille, de la lingerie, des chaussures et de la mode homme, avec une attention particulière portée aux coupes, aux matières, au confort et à la liberté de mouvement. Parce que se sentir bien ne s'arrête pas au dressing, Afibel élargit son univers pour proposer toujours plus de choix autour de la Maison. Décoration, mobilier, linge de maison, literie, cuisine, rangement ou encore jardin : nos collections permettent à chacun(e) de créer des espaces uniques et pleins de style, pour se faire plaisir au quotidien. Notre ambition est simple : vous offrir plus de choix, plus de liberté et plus de plaisir, aussi bien pour vous habiller que pour aménager votre intérieur. Afibel sélectionne des produits qui associent style, confort et praticité et développe régulièrement de nouvelles collections et nouvelles collaborations afin de répondre à toutes les envies Mode et Maison. Nos équipes sont implantées près de Lille, dans les Hauts-de-France, où nous cultivons depuis toujours des valeurs de proximité, de savoir-faire et d'attention portée à nos clientes et clients. Sur Afibel.com, retrouvez nos collections de vêtements femme et homme, lingerie, chaussures, accessoires, beauté ainsi qu'un large choix de produits pour la maison, la décoration, le mobilier et la literie. Notre raison d'être : permettre à chacun(e) de se sentir bien, sûr(e) de soi et libre d'avoir envie !
À vos côtés avant et après votre commande
Vom Unternehmen geschrieben
- Besoin d’aide ? Nous sommes là.
- Une question sur un article, votre commande, votre livraison ou votre retour ? Retrouvez de nombreuses réponses dans notre FAQ Afibel.
- Des achats en toute sérénité
- Paiements sécurisés, plusieurs moyens de paiement et possibilité de retourner vos articles : nous mettons tout en œuvre pour vous proposer une expérience d’achat simple, pratique et rassurante.
- Toujours une bonne raison de se faire plaisir
- Chez Afibel, les envies s’accompagnent régulièrement de privilèges et d’avantages : livraison offerte selon les offres en cours, remises, opérations spéciales et autres attentions à découvrir tout au long de l’année sur Afibel.com.
Plusieurs solutions de livraison
Faites-vous livrer où vous le souhaitez.
Selon les produits commandés, Afibel vous propose différentes solutions de livraison : en point relais Mondial Relay, à domicile ou en point Pickup (commerçant ou bureau de poste). Pour certains articles de nos marques partenaires, des services de livraison adaptés peuvent également être proposés.
Kontaktinformationen
Frankreich
- serviceclient@afibel.net
- afibel.com
2,8
Akzeptabel
6041 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Items areas described.and free gift is…
Items areas described.and free gift is really nice
29. Mai 2025
Antwort von AFIBEL
Dear Mrs McLeod
Thank you for taking the time to leave us this fantastic 5 review.
I'm pleased to hear you're happy with your order and you like your free gift.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Services
I am very pleased with one of the items…
I am very pleased with one of the items I bought unfortunately the trousers were much too big.
4. Juni 2025
Antwort von AFIBEL
Dear Mrs Tanner
Thank you for taking the time to leave us this good 5 star review.
I'm pleased to hear you're happy with part of your order. If you wish to return the trousers for a refund or exchange, please follow the instructions on your returns form.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Services
Antwort von AFIBEL
Dear Mrs Smith
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you're happy with your order and it was delivered in a quick and timely manner.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Services
Arnaque
Arnaque, j' ai acheté 2 pantalon d ' ete ,lls sont déchiré apres une semaine de porté.
Très mauvaise qualité de proudut.
A fuir ce site.
17. Juni 2024
Bewertung ohne vorherige Einladung
Free Air Fryer?…
I reserved a free Air Fryer as requested but when my order came it was a ceramic mosquito lamp I got as a freebie. I've noticed other customers complaining of the same thing, how many people did get the air fryer.
9. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von AFIBEL
Dear John
Thank you for taking the time to leave us this feedback.
I'm sorry to hear you didn't receive your free air fryer with your order. If you would like to discuss this further, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode, we can then look into this for you. Alternatively, please call our customer service team on 0330 123 1293 where one of our advisors will be happy to help.
Kind Regards
Simon
Afibel Customer Service
The delivery company kept me informed…
The delivery company kept me informed and the tee shirts fitted me well
3. Juni 2025
Antwort von AFIBEL
Dear Doreen
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you're happy with all aspects of your order and the t shirts are a perfect fit.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Services
Was disappointed at not having the free…
Was disappointed at not having the free gift of a small air fryer as promised first time I’ve been let down
21. Mai 2025
Antwort von AFIBEL
Dear Mrs Myatt
Thank you for taking the time to leave us this feedback.
I'm sorry to hear you didn't receive your free air fryer with your order on this occasion. If you would like to discuss this further, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode, we can then look into this for you. Alternatively, please call our customer service team on 0330 123 1293 where one of our advisors will be happy to help.
Kind Regards
Simon
Afibel Customer Service
Antwort von AFIBEL
Dear Heather
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear your order arrived quickly and promptly.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Services
Because order came without problems
29. Mai 2025
Antwort von AFIBEL
Dear Christine
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you're happy with your order.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Services
Antwort von AFIBEL
Dear Jean
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear your order arrived quickly and promptly.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Services
To be honest my choices are very few…
To be honest my choices are very few due to my size I am only 5foot so most items I have to cut a lot of material away and gets to the point where I have alot of alterations..it is a pity because l love a lot of your garments.. Sylvia
31. Mai 2025
Antwort von AFIBEL
Dear Sylvia
Thank you for taking the time to leave us this feedback.
I'm sorry to hear the sizing of some of our garments aren't always suitable for you.
Kind Regards
Simon
Afibel Customer Service
Bad sizing change
I usto really love afibel clothing especially there tops, but since they have changed there sizing nothing fits right, was a 16 to 18 fit perfect now it's 14 to 16 not big enough or 18 to 20 too big. Think it's time to look elswear.
31. Mai 2025
Antwort von AFIBEL
Dear Christine
Thank you for taking the time to leave us this feedback.
I'm sorry to hear our sizing is no longer suitable for you. I will be sure to pass this feedback on to our commercial team.
Kind Regards
Simon
Afibel Customer Serviice
Quick delivery.
30. Mai 2025
Antwort von AFIBEL
Dear Anon
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear your order arrived promptly.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Services
Antwort von AFIBEL
Dear Mrs Hale
Thank you for taking the time to leave us this fantastic 5 star review.
It's great to know you find our clothing range fantastic quality and have plenty of lovely colours to choose from.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Services
Very good service and quality products
Shopped for years with Afibel always had good service and very good products.I am an OAP and will continue to shop with them in the future.Their sales especially appeal to me due to limited funds.
28. Mai 2025
Antwort von AFIBEL
Dear Patricia
Thank you for taking the time to leave us this fantastic 5 star review.
It's a pleasure to hear you enjoy shopping with Afibel. We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Services
What went wrong you sent it to the…
What went wrong you sent it to the wrong address now I paid £ 9.92 to send it back to you as the next date for a returns pick up was going to be 12 th June the parcel was delivered on Thursday last week. Hopefully when you received the package you will redirect it to the correct delivery address. The delivery address on the invoice was correct but the parcel was sent to the billing address. Which is definitely a mistake by you as the delivery people would not have had details of my
Billing at least I hope not
Regards Catherine Prentice.
28. Mai 2025
Antwort von AFIBEL
Dear Catherine
Thank you for taking the time to leave us this feedback.
I'm sorry to hear that you are unhappy with your order on this occasion. So we can look into this for you, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode, we can then look into this for you. Alternatively, please call our customer service team on 0330 123 1293 where one of our advisors will be happy to help.
Kind Regards
Nicola
Afibel Customer Service
Not so much dislike but wondered what…
Not so much dislike but wondered what had happened to the box it was in. Battered and taped up to glory by the post office (i presume). Fortunately the contents were not damaged.
26. Mai 2025
Antwort von AFIBEL
Dear Anne
Thank you for taking the time to leave us this feedback.
I'm sorry to hear that you are unhappy with your order on this occasion. So we can look into this for you, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode, we can then look into this for you. Alternatively, please call our customer service team on 0330 123 1293 where one of our advisors will be happy to help.
Kind Regards
Nicola
Afibel Customer Service
Antwort von AFIBEL
Dear Patricia
Thank you for taking the time to leave us this brilliant 5 star review.
I am pleased to hear that you are happy with your order and that it was purchased at an affordable price.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Nicola
Afibel Customer Services
Ordering online is very easy
Ordering online is very easy. Afibel is very professional, efficient and a pleasure to deal with.
27. Mai 2025
Antwort von AFIBEL
Dear Doris
Thank you for taking the time to leave us this amazing 5 star review.
I am pleased to hear that you are very happy with all aspects of your recent order. I will be sure to pass your feedback onto our team who will be delighted.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Nicola
Afibel Customer Services
Took to long to notify me that the…
Took to long to notify me that the skirt for a matching outfit was out of stock then sent the top and said they have sent a cheque for the refund but I pated by debit card so I'm not happy with the service
26. Mai 2025
Antwort von AFIBEL
Dear Karen
Thank you for taking the time to leave us this feedback.
I'm sorry to hear that you are unhappy with your order on this occasion. So we can look into this for you, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode, we can then look into this for you. Alternatively, please call our customer service team on 0330 123 1293 where one of our advisors will be happy to help.
Kind Regards
Nicola
Afibel Customer Service
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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