All the products im using of yours are very good for my locs and wouldnt change it ive been searching for a while and now ive found it thank you
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Your products feels and smells great on my hair but I noticed my hair needed a heavier hair oil than the cream provided. I recently bought your hair butter made in Honduras which everyone is raving ab... Mehr ansehen
Unternehmen hat geantwortet
Great, natural, quality products, fast delivery, nice packaging. My only criticisms: 1. The dispenser pump for the hair oil is sometimes difficult to unlock. 2. The Moisture Locking hair oil bott... Mehr ansehen
Unternehmen hat geantwortet
I have been using Afrocenchix for a number of years now, with the 'Sheen Hydrating Spray' being my daily go to. I have contacted Afrocenchix twice during the last 6 months with feedback. On both o... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Kosmetikproduktanbieter
- auch in
- Fachhandel für Haarpflegeprodukte
- Kosmetikbedarf
- Kosmetikindustrie
- Kosmetikproduktehersteller
- Laden für Gesundheits- und Kosmetikprodukte
Über Afrocenchix
Vom Unternehmen geschrieben
Afrocenchix: Making Natural Simple
In 2008, Afrocenchix embarked on a mission to discover the ideal, health-conscious, and user-friendly products for Afro Hair. Recognizing the uniqueness of every curl, coil, and kink, we curated a line of vegan products that seamlessly combine organic ingredients with the synergy of thorough research and personal hair experiences.
Our product range, spanning from sulphate-free cleansers to nourishing conditioners and innovative styling solutions, is meticulously crafted to nurture and safeguard Afro hair, regardless of its texture or type. We take pride in formulating products that align harmoniously with Afro hair's natural structure, facilitating the attainment of healthy, vibrant locks from root to tip.
Beyond offering exceptional products, Afrocenchix has cultivated a community centred on self-love and empowerment. We firmly believe that embracing one's natural hair is a compelling declaration of self-acceptance and pride. Serving as a platform that honours the versatility of natural hair, Afrocenchix is dedicated to supporting individuals throughout their unique hair journeys, whether they prefer coils, braids, afros, or protective styles.
At the core of Afrocenchix is a commitment to sustainability. Each product reflects our dedication to minimising environmental impact through eco-friendly packaging and ethical sourcing practices.
Join us in celebrating the beauty of natural hair and the joy of embracing your authentic self. Experience the essence of natural hair care with Afrocenchix – where science, nature, and community intertwine to create a transformative journey.
SHOP NOW
Kontaktinformationen
Watford Metro Centre, Unit 13, Dwight Rd , WD18 9SB, London, Vereinigtes Königreich
- info@afrocenchix.com
- afrocenchix.com
4,6
Hervorragend
1136 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Afrocenchix
Hi Susan. Thank you so much for your positive feedback! We're thrilled to hear that you love our product.
Kind service
It took awhile to receive the product but after reaching out and inquiring the representative was kind and knowledgeable and super willing to correct their error, for that I’m grateful. Integrity!!!!!
30. Mai 2024
Antwort von Afrocenchix
Hi Yvonne. Thank you so much for your positive feedback! We're glad to hear that our representative was able to resolve your issue and provide you with excellent service. We value integrity and strive to provide our customers with the best possible experience. We appreciate your understanding and patience, and we're thrilled that you're satisfied with the outcome. Thank you for choosing us!
Antwort von Afrocenchix
Hello Gwen. Thank you so much for your positive feedback! We're thrilled to hear that you love our products and had a smooth delivery experience. Your satisfaction is our top priority, and we appreciate your kind words.
Always a good experience and great value
Easy ordering and great value. Fast delivery and issue that came up was resolved promptly and efficiently. Love these products and use with confidence
28. Mai 2024
Antwort von Afrocenchix
Hi Sharon. Thank you so much for the fantastic review! We're thrilled to hear that you had a positive experience with our ordering process, fast delivery, and customer service. We pride ourselves on providing great value and high-quality products that you can use with confidence. Your satisfaction is our top priority, and we're delighted that we could resolve your issue quickly and efficiently. We appreciate your support and look forward to serving you again in the future!
Antwort von Afrocenchix
Hi Matilda. Thank you so much for the positive feedback! We're delighted to hear that you love our product and that you were pleased with the packaging and delivery speed. We strive to provide an excellent customer experience from start to finish. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. We appreciate your support and hope to serve you again in the future!
Antwort von Afrocenchix
Hello Kay. Thank you so much for sharing your experience! We're thrilled to hear our products are a hit with your whole family. It means a lot to us that you trust us to be a part of your routines.
Antwort von Afrocenchix
Hello Marian. Thanks for the awesome feedback! We're so happy to hear you're loving the scent of our product.
Good moisture sealant
Good moisture sealant. Reasonably priced with 20% discount and great delivery service. Thank you!
10. Mai 2024
Antwort von Afrocenchix
Hello Pauline. We're so glad you found our product to be a great value! It's important to us that we offer high-quality products at a fair price, and it sounds like we hit the mark for you. Thanks for the shoutout about our delivery service too – we aim to make the whole experience a positive one!
Great quality products
Great, natural, quality products, fast delivery, nice packaging. My only criticisms:
1. The dispenser pump for the hair oil is sometimes difficult to unlock.
2. The Moisture Locking hair oil bottle leaks when I'm travelling with it, even when the pump is closed.
3. Plastic bottles are not environmentally friendly.
The products are terrific and good for my hair so it's a disappointment that there are these drawbacks.
20. Mai 2024
Antwort von Afrocenchix
Hello Claudia. Thank you so much for taking the time to share your feedback! We're thrilled to hear you love our products and appreciate your compliments about our fast delivery and packaging.
We value your criticisms as well, and we apologize for the issues you've experienced with the dispenser pump and leaking bottle. Your feedback is very important to us, and we'll be sure to pass it on to our product development team for review.
Regarding the use of plastic bottles, we acknowledge your concern about environmental impact. We are actively exploring more sustainable packaging options and hope to implement them in the future.
We appreciate your understanding and hope you'll continue to enjoy our products despite these minor drawbacks.
Antwort von Afrocenchix
Hello Lance. Thank you for sharing your positive experience and 4-star rating! We're thrilled to hear that you were happy with the prompt delivery.
Great products that were delivered…
Great products that were delivered promptly and well packaged. Natural ingredients are great for my damaged hair and is helping regrowth from alopecia.
2. Mai 2024
Antwort von Afrocenchix
Hello Judith. Thank you so much for the fantastic feedback! We're delighted to hear that our products are working well for your damaged hair and aiding in regrowth from alopecia. It's our priority to provide effective products with natural ingredients, packaged securely and delivered promptly. We appreciate you sharing your experience!
My hairs best friend
I love your range of natural products. They smell so good and have improved the quality, health and growth of my 4c hair. After trying so many afro hair care regimes its finally great to have found one that I love and so does my hair. Love to go online and read all the tips and advice.
8. April 2024
Antwort von Afrocenchix
Hi Rosemary. Thank you so much for your wonderful feedback! We're thrilled to hear that our natural products have made such a positive impact on your 4c hair's quality, health, and growth. It's incredibly rewarding to know that we've helped you find a hair care regime that both you and your hair love. We appreciate you taking the time to share your experience and for being a valued customer.
Antwort von Afrocenchix
Hi Patricia. We're glad to hear your order arrived on time! We strive to get your Afrocenchix goodies to you as quickly as possible. Thank you for your feedback and for choosing us!
Antwort von Afrocenchix
Hi Christine. We're so glad you think so! It's always wonderful to hear that our products are consistently meeting your expectations. Thank you for your continued support and for sharing your feedback with us.
Great products for my daughter’s…
Great products for my daughter’s sensitive scalp, quick delivery and the cherry on top was the discount😀.
1. April 2024
Antwort von Afrocenchix
Hi Liz. We're so happy to hear our products are gentle enough for your daughter's sensitive scalp! It's our mission to create hair care that's both effective and kind to all types of hair and skin. We're also glad you enjoyed our quick delivery and discount - that's the cherry on top for us too! Thank you for sharing your experience!
Faulty packaging
Overall the product performs well I bought the wash day set for £89 , the hair cream ( smooth) has a lid that doesn’t work and cream that doesn’t come out of the bottle, this is disappointing for the money I’m expecting for issues like this to not occur
25. März 2024
Antwort von Afrocenchix
Hi Sherice,
Thank you for letting us know about the issue with the Smooth hair‑cream dispenser—I’m sorry it affected your experience with the Wash Day Set. Please email us at info@afrocenchix.com so we can discuss this further and assist you directly.
The product caused an allergic reaction especially the oil, it made me sneeze nonstop for two days. I will not buy it again. Now I’m forced to toss all of the three products.
Keep the original recipe. I was a fun of your products but since I got the allergies from the products. I am no longer a fun. It was a total waste of my money. I will appreciate a refund if possible. Thanks!
25. März 2024
Antwort von Afrocenchix
Hi Kossie,
I’m sorry to hear you experienced an allergic reaction—your comfort and safety are extremely important to us. Thank you for sharing this feedback; we take it seriously and would like to understand more about what happened. Please email us at info@afrocenchix.com so we can look into this with you and offer support.
Antwort von Afrocenchix
Hi Louise. We're so glad you think so! We pour a lot of love and care into developing our products, and it's always a joy to hear that they're being appreciated. Thank you for your review!
One beauty product I’ll share with my daughter
The products are excellent and give you a system that works together which is invaluable. They are always delivered with care and timely. I’ve recommended them multiple times. I would love to see more stock of the travel and family sizes though. They are so popular I can never get any stock of them!
18. März 2024
Antwort von Afrocenchix
Hi Rad. Thank you for your continued support and wonderful review! We're so happy to hear our products and system are working for you. We take pride in our careful and timely delivery, and we're thrilled that you've recommended us to others. We hear you about the travel and family sizes! Their popularity speaks to how much our customers love them. We're working hard to increase stock as quickly as possible and appreciate your patience.
Helpful hair care
I appreciate the instructions on the label of the products. Makes the hair care process easier to deal with.
18. März 2024
Antwort von Afrocenchix
Hi Kevin. We're so glad you found our instructions easy to follow! We know how important it is to have clear guidance when caring for your hair, so we put a lot of thought into making our labels informative and helpful. Thank you for the kind words!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.