We've been using AiBotick for more than 1 year…
We've been using AiBotick for more than 1 year as part of our task management SaaS platform, where we offer WhatsApp automation as an add-on service to our clients.
What I like most is that everything is available in one place. The broadcast feature helps us send updates and reminders to thousands of users in minutes. The chatbot builder has reduced a lot of manual work by automatically answering common customer queries. We also use the multi-agent live chat feature, which makes it easy for our support team to handle conversations without missing any leads.
Another useful feature is the API and webhook integration. We connected AiBotick with our application and automated several workflows that previously required manual follow-up. The payment collection option through WhatsApp is also very convenient and has helped some of our clients receive payments faster.
The onboarding process was smooth and whenever we had questions, the support team was quick to help. There were a few things we needed guidance on initially, but the team assisted us properly.
Overall, AiBotick has saved us a lot of time, improved customer response speed, and added extra value to the services we provide to our own clients. Happy with the experience so far and looking forward to using more features in the future.

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