The Australian Institute of Personal Trainers Bewertungen 

701
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Overall was great having the flexibility to study online and at my own pace as I work fulltime. I did the cert 3&4 fitness part online & face to face at the gym and diploma of nutrition package with... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Samuel is a legend, I had some concerns this morning but within an hour my problem was resolved, I was able to get feed back, complete my last assignment and get reassurance about my closing deadlin... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Marc was extremely helpful to me on the live chat. Student service here is very helpful. Would definitely reccomend.

Bewertet mit 5 von 5 Sternen

Just got off a call with Quanah and he was amazing throughout the whole induction. He was well spoken, patients and knowledgeable. He answered all my questions without hesitation and rapidly too. He g... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

Vom Unternehmen geschrieben

The Australian Institute of Personal Trainers is a privately owned registered training organisation, specialising in a range of health, wellness and fitness qualifications which are delivered both online and face-to-face.


Kontaktinformationen

  • 54-58 Brookes St, 4006, Bowen Hills, Australien

  • aipt.edu.au

4,7

Hervorragend

TrustScore 4.5 von 5

701 Bewertungen

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4,7

Alle Bewertungen

(701)

203 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Marc was very responsive and helped…

Marc was very responsive and helped with my enquiry.
Thank you

6. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von The Australian Institute of Personal Trainers

Thanks so much for sharing this great feedback with us, Dolou!



We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.



Wishing you all the best,

The AIPT Team

Bewertet mit 1 von 5 Sternen

Qualifications completed, no real job support or outcomes

I completed both a Certificate III and Certificate IV with AIPT. It has now been almost years since finishing the qualifications, and despite actively trying to enter the industry, I’ve had no meaningful employment outcomes.
What was disappointing is the gap between how the course is marketed and the reality after completion. There is a strong implication that these qualifications will lead to employment or clear pathways into the fitness industry, but in practice, there is very little ongoing support once you graduate.
Job assistance felt minimal and generic, with no real help navigating a highly saturated market. After paying significant money and investing time into two qualifications, I was essentially left on my own with a certificate and no clear direction or industry connections.
The course content itself is adequate, but prospective students should be aware that completing Cert III and IV does not guarantee work, and the level of post-qualification support is far weaker than implied. I would strongly recommend that anyone considering enrolling carefully research employment outcomes and alternative pathways before committing.

5. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von The Australian Institute of Personal Trainers

Hi Farhan,



We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Our team works hard to deliver the best courses and support to our students and we're sorry your experience was not up to the standard we strive for.



We’d love the opportunity to chat to you further and understand how we could better improve your experience. If you’d like to chat with our team, please email student.experience@aipt.edu.au and one of our Student Experience Managers will be in contact.



Thank you,

The AIPT Team.

Bewertet mit 5 von 5 Sternen

contact us - online

When chatting to the agent (Marc), he was very fast to respond and very helpful with what I was asking him about.

22. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von The Australian Institute of Personal Trainers

Hi Emilea,

Thank you for your kind words! We’re so happy to hear you’re having a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.



Thanks again,

The AIPT Team

Bewertet mit 5 von 5 Sternen

I spoke to Samuel regarding my…

I spoke to Samuel regarding my certificate and he was able to help me within minutes. Great speaking with Samuel and was very helpful.

8. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von The Australian Institute of Personal Trainers

We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Shannagh. We can’t wait to see where your career in Health & Fitness takes you!



All the best,

The AIPT Team

Bewertet mit 1 von 5 Sternen

So unhappy, so so regretful

Absolutely horrific communication. This a company that simply doesn’t care for its students, it shows no humanity or interest to the people that have unknowingly signed up to be treated horribly.
Steer clear, use any other school/course possible

1. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von The Australian Institute of Personal Trainers

Hi Bee,

We always aim to deliver a great experience for our students, and we are devastated to hear about your experience. It certainly isn't how we want our students to feel when you trust us with your education.

I have personally escalated your case to our Student Experience team who would like to speak with you directly. However, we can't accurately link you to our student records based on your username alone. We understand the frustration with asking you to contact another one of our departments, but if you could you send us an email to student.experience@aipt.edu.au with your contact information, our team will be able to get in contact with you ASAP.

Thank you,
The AIPT Team.

Bewertet mit 1 von 5 Sternen

The biggest mistake in my educative career.

As the title states, signing up with AIPT was the biggest mistake I have made in my educative career. I had my Cert III, and wanted to finally complete my Cert IV. I then originally signed with them as Fitness First referred me, but if you are tossing up between them and another provider, I can confidently tell you to go elsewhere for any education and courses, especially for a Cert III/IV. They told me my Cert III was outdated so I had to do a combined Cert III and IV (fair enough), but I shouldn’t have done it with AIPT. Here’s why:

The Course Itself.

Is structured really badly, it’s overinflated with a lot of irrelevant content which will blow out your study timelines by a mile. It seemed to follow the approach of, “let’s add anything and everything for the sake of it”. Get ready to pay for what you think is a top notch PT course provider, but be ready to sit through drawn out modules of “how to format a word document” instead. I even complained to faculty already about the course, who agreed with me saying “yeah a lot of our content doesn’t need to be there”, “we don’t recommend you even go through all the content”. Not even the staff think it’s that great, my question was that if I am paying for course I assume the information it is providing me is something I need to learn, if that’s not the case, why is it there?

The Support provided was not what they sold me on.

One, I paid a higher course rate to be assigned a mentor for my placements so I didn’t have to source one without connections, but wait, that only is applicable to Cert IV. My Cert III from 2020 was out of date and they made me do a bridging course (with its own placement) as part of my Cert IV, but the assigned mentor did not apply to this, so I had to source one anyway. Paid more, did the work myself anyway. I emailed them about this, but they pretty much just said tough luck sorry.

Unless you’re an easy student with an easy question, don’t expect much in terms of support. I asked several questions over the course e.g. can I drop down to Cert III only and not do Cert IV, and was easily dismissed saying no, and even if you could, we’d still charge you for the entirety of Cert IV anyway.

They have coaching calls as part of their “support” throughout the course where you can connect with faculty members to talk through the course, assignments etc. I called up pretty discouraged at this point, and I was motivated to uptake the coaching calls after sharing my doubts about the course, and as a last attempt to try work with AIPT I said yes. Buuuuut, they ghosted me twice, I got the confirmation emails and all, but then no one called me and it was left up to me to reach out and ask why 30 minutes after the schedule time no one called, only got a “sorry feel free to reschedule” 4 business days later. When I then submitted a written complaint requesting to withdraw, their first response was “have you tried our coaching service?”…. They didn’t even read the complaint.

To reiterate, you’re pretty much left alone, and they don’t go out of their way to assist you.

They are just in it for the money.

Objectively, they have drawn out T&C’s to try and ensure you can’t get out of the course and have to pay them even when they don’t provide what they sold you on. After all this, I requested to withdraw. I had access to Cert III only and was happy to pay for what I accessed. I never received the support they raved about, and never had any access whatsoever to Cert IV, so I reasonably asked for further direct debits to cease (on a payment plan) as it seems unreasonable to obligate a student to pay for a service, course, and support they aren’t and won’t get. But you guessed it, all I got was another dismissal saying, yeah as per our T&C’s you are liable to pay for Cert IV anyway, we will continue to charge you, and if you don’t we’ll come after you with debt collectors.

Anyway, this was my experience with AIPT. Maybe yours will be different, but if you haven’t made up your mind yet, there are plenty more RTO’s out there, and hindsight is a pain….

4. August 2025
Bewertung ohne vorherige Einladung
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Antwort von The Australian Institute of Personal Trainers

Hi Brandon,

Thank you for your feedback and for bringing this to our attention! We’re extremely sorry to hear your experience wasn’t in line with the standard of education and care that we strive for. We’d like to chat with you and get this resolved as a matter of urgency.

However, we can’t accurately link you to an active student based on your username here. So, can you please contact our Student Experience team by emailing us at student.experience@aipt.edu.au so one of our Student Experience Managers or team leaders can review your case and contact you personally.

Thank you,
The AIPT Team

Bewertet mit 5 von 5 Sternen

Good Service

Marc was helpful in answering my questions! He was also quick to respond and informative.

4. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von The Australian Institute of Personal Trainers

Thanks so much for sharing this great feedback with us, Grace!

We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.

Wishing you all the best,
The AIPT Team

Bewertet mit 5 von 5 Sternen

Thank you Marc

Thanks for being straight to the point Marc! Love the efficiency and empathy

2. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von The Australian Institute of Personal Trainers

It’s awesome to hear you've had such a great experience with our team, Eshly. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.

All the best,
The AIPT Team.

Bewertet mit 5 von 5 Sternen

AIPT student service responded fast and…

AIPT student service responded fast and solved a matter in minutes. Supportive and efficient!

26. November 2025
Bewertung ohne vorherige Einladung
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Antwort von The Australian Institute of Personal Trainers

We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Izumi. We can’t wait to see where your career in Health & Fitness takes you!

All the best,
The AIPT Team

Bewertet mit 1 von 5 Sternen

Do not study here.

My experience with AIPT was overwhelmingly negative. The reading they get you do to is rife with misspellings and poor wording. The "practical" component of the course consisted of literally checking boxes in page after page of a inch-thick workbook while a supervisor sat there and watched. This is verging on a scam, honestly. I'm trying to get a refund but they're being uncooperative so I feel like I've been conned out of 5k. Live and learn I guess.

8. Oktober 2025
Bewertung ohne vorherige Einladung
The Australian Institute of Personal Trainers-Logo

Antwort von The Australian Institute of Personal Trainers

Hi Joe Smith,

We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Our team works hard to deliver the best courses and support to our students, and we're sorry your experience was not up to the standard we strive for.

We’d love the opportunity to chat with you further and understand how we could better improve your experience. If you’d like to chat with our team, please email student.experience@aipt.edu.au and one of our Student Experience Managers will be in contact.

Thank you,
The AIPT Team.

Bewertet mit 5 von 5 Sternen

Friendly team members to talk to

Friendly team members to talk to. Joy was lovely to speak to and helped me with a question I had

12. November 2025
Bewertung ohne vorherige Einladung
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Antwort von The Australian Institute of Personal Trainers

Hi Jasmin,

We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!

All the best,
The AIPT Team.

Bewertet mit 5 von 5 Sternen

Marc helped me to solve my problem in…

Marc helped me to solve my problem in the best way possible.
Thanks

10. November 2025
Bewertung ohne vorherige Einladung
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Antwort von The Australian Institute of Personal Trainers

Thanks so much for sharing this great feedback with us, Thiago!

We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.

Wishing you all the best,
The AIPT Team

Bewertet mit 5 von 5 Sternen

Samuel was very helpful and…

Samuel was very helpful and understanding
Wqs cery easy to communicate with

5. November 2025
Bewertung ohne vorherige Einladung
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Antwort von The Australian Institute of Personal Trainers

It’s awesome to hear you've had such a great experience with our team, Zohra. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.

All the best,
The AIPT Team.

Bewertet mit 5 von 5 Sternen

live chat with marc

marc was very helpful and fast with good replies

3. November 2025
Bewertung ohne vorherige Einladung
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Antwort von The Australian Institute of Personal Trainers

Hi Grace,

Thank you for your kind words! We’re so happy to hear you’ve had a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.

Thanks again,
The AIPT Team

Bewertet mit 5 von 5 Sternen

samual clarified clear instruction to…

samual clarified clear instruction to me which was so helpful i now understand my assignment

3. November 2025
Bewertung ohne vorherige Einladung
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Antwort von The Australian Institute of Personal Trainers

We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Tammy. We can’t wait to see where your career in Health & Fitness takes you!

All the best,
The AIPT Team

Bewertet mit 5 von 5 Sternen

good staff

good staff. Great experience live being able todo it in my own time.

30. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von The Australian Institute of Personal Trainers

Hi Denielle,

We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!

All the best,
The AIPT Team

Bewertet mit 5 von 5 Sternen

LAYKO service was amazing

LAYKO service was amazing and helped me out so much! Great communication and super polite!

28. Oktober 2025
Bewertung ohne vorherige Einladung
The Australian Institute of Personal Trainers-Logo

Antwort von The Australian Institute of Personal Trainers

Thanks so much for sharing this great feedback with us, Shyla!

We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.

Wishing you all the best,
The AIPT Team

Bewertet mit 5 von 5 Sternen

Cris was rlly nice and very sensitive…

Cris was rlly nice and very sensitive to every detail which made the whole process to go smoothly. I loved her performance

23. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von The Australian Institute of Personal Trainers

It’s awesome to hear you've had such a great experience with our team, Prince. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.

All the best,
The AIPT Team.

Bewertet mit 5 von 5 Sternen

Knowledgeable and well spoken staff

Just got off a call with Quanah and he was amazing throughout the whole induction. He was well spoken, patients and knowledgeable. He answered all my questions without hesitation and rapidly too. He gave me the best suggestions, demonstrating the he genuinely cares about the well-being of us students, even going as far as leaving his contact for future support. A raise is definitely deserved. Thank you Quanah!

24. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von The Australian Institute of Personal Trainers

Hi Kevin,

Thank you for your kind words! We’re so happy to hear you’ve had a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.

Thanks again,
The AIPT Team

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