Alislam Travels UK 

Amazing services and well composed umrah packages
Amazing experience will book with them again

Excellent seevices by Al Islam Travels
In my opinion all the negative reviews are againsit them because initially i was scared but when i talked to Jabran bhai he guided everything and took care the best person and travel agent in uk he gave us the amazing services and upgraded me free of cost from anjum to swissotel makkah i highly highly recommend them to all

Excellent service from Naseeb, explained everything well and was very helpful.

I never thought I'd be writing a review like this, but I feel it's important to share my experience so others don't go through what we have.

At the beginning, Al Islam Travel couldn't do enough for us. We were receiving multiple calls every day, and they were very keen for us to pay our deposit to secure the booking. Once the deposit was paid, everything changed.

I had a question about part of our booking, which they agreed to amend, but then asked for more money. We accepted this and tried to contact them to make the next payment and finalise everything. Instead, we were told the prices had gone up.

Our booking was made through Naseeb, and for over six weeks we repeatedly asked to speak to him. Every single time there was an excuse – he was on another call, out of the office, or someone promised he would call us back. He never did.

I remained patient and polite throughout, but after weeks of being ignored and constantly chasing them, I finally messaged to express how disappointed I was with their customer service and requested my deposit back. Since then, we've been told almost every day that someone will "check and get back to us tomorrow." This has been going on since last Monday, and we still haven't received a proper response, a breakdown of the costs, or any clarity about our booking.

What makes this even more disappointing is that we've booked Umrah with other travel agents in the past, and the level of service has always been excellent. They supported us from the moment we enquired right through to the end of our journey. This experience with Al Islam Travel has been the complete opposite and has taken away from what should have been a special and spiritual experience.

Sadly, based on our experience, I cannot recommend Al Islam Travel. I sincerely hope no one else has to go through the stress, frustration, and disappointment that we did.

I have been given the quote and agreed on both side about the price and then they asked me to minimum deposit after 2days getting mail says 600£ extra for Indian passport which I have discussed in the beginning before quotation that’s not right this is my first umrah which I have planned for years…poor communication, they are scammers they will find way to get more money be careful before deposit. better to book myself. Al Islam travels uk 👎do not book through them…

Good service and reliable cheaper then others thanks 👍

Alhamdulillah I'm so pleased with Sehar Fatima. She tried her best effort to give my family best package according to my ability. insha'Allah next time I'll contact her again when we wish to go for Umrah.

I believe all the reviews on this place was staged because it doesn’t describe whom they are. This people are dubious and still having my money with them since first week of March, the service Umrah was not provided and the refund was not given since 2nd march2026

Had an easy comfortable and flawless experience with them for my umrah journey Every thing was well arranged and on time. Specially the help and active response I got from one of their employees NASEEB was outstanding. Highly recommended

Very professional service
Highly recommended
Adan yousaf was a big help
Will definitely use again

This was my first umrah with my wife and children and alhamdulillah everything went perfectly. I cant thank brother Jabran enough as he looked after us at every step a long the way. He arranged our flights, transport and hotels for the whole journey.
If anyone is worried about using Al Islam travels don't be, I was worried also especially after reading some of the reviews on here. I fully recommend this company especially brother Jabran eho you should definitely asknto speak to. InshaAllah we will definitely use them again in future.

I spoke to a lovely young lady named Adan yousaf, she excelled in her service for myself, she went far and beyond to make sure I was happy with my package. Talking to her was very very satisfying knowing she was and will make my trip memorable. Highly recommend it x thank u

Brother naseeb was very helpful and patient. Alhamdulilah- he made the process easy for us. Definitely a company to go with!

Very happy with the service sehar is very helpfull highly recommended

Naseeb provided a prompt and professional service. Naseeb dealt with my queries and provided me a wide range of options across various price bands.
He responded almost instantly every time I asked a questions.
Absolutely great service.

I had an amazing time at the blessed land Makkah & Madinah. Big thanks to Jabran for organising the travel, hotel and visas for this trip.

It was great experience with Alislam travel uk. Jabran was really helpful from the start to finish the journey. I highly recommend to book through them.

I had a great experience with Al Islam Travels UK. All the staff members were helpful especially Mr Sawan. He is a very dedicated and hardworking person compared to his other colleagues. He always tries to make his customers happy and satisfied all the time, until the customer is not satisfied he never gives up and tries his best. He is an ambitious person and has provided excellent service and has impressed me.

I had a very good service by Jabran he was very helpful and helped me through various plans of my journey we will use them again for our next trips