Alpha MD Bewertungen 

52
•
TrustScore 4.5 von 5

4,5

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I especially like the veteran discount and the annual plan discount. Significantly less than I was paying with previous provider. I appreciate that they act more like a real doctor instead of just a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I was unsatisfied with my last provider. They were clearly motivated more by my money than they were concerned with managing my therapy. I switched to Alpha MD and it was the best decision. They ar... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I would not trust this company with my life. Not only do they swerve shelby talks on her phone, the entire time. I've supposedly had the owner who gave me his own phone number, but yet they don't an... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Simple defined process! Switching was one telemedicine call and 2 minutes uploading required forms. The telemedicine provider patiently reviewed my treatment history and goals. No nonsense explanation... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Häuslicher Pflegedienst
  2. Medizinische Klinik

Vom Unternehmen geschrieben

AlphaMD is a patient-focused telehealth clinic helping men and women improve their health and quality of life through personalized, evidence-based care. Specializing in hormone optimization and related treatments, AlphaMD creates individualized plans based on each patient’s symptoms, goals, and lab work rather than a one-size-fits-all approach. Our mission is to make high-quality care more accessible, transparent, and supportive by emphasizing education, clear communication, and ongoing guidance throughout every stage of treatment. We believe patients deserve honest answers, responsive care, and a professional experience that makes them feel informed, supported, and confident in their healthcare journey.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

52 Bewertungen

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4,5

Alle Bewertungen

(52)

51 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

10 days no tracking on a "free test"

10 days, no "free test", consultation was not professional... they are not a good company at all. Excuses for 1/3 a month instead of clear responses. I would estimate that they honestly just pocket most of the 50 USD consultation fee and do nothing. When I pressed them after 11 days for tracking information and told them they were about to be charged back for the consultation, they told me they would not work with me and to expect a refund shortly... They suck.

UPDATE

So, they sent the box for the test, after their "bait and switch to a 209USD (120USD if you just do it yourself at LabCorp) lab, which they claim is a "discounted rate" (claiming the lab is normally 500USD+....

for a week they sent 2 TIMES A DAY via email "complete your lab and send it in" I email them back after a week, "So you guys will work with me then (when I gave them guff about them trying to bait and switch me they were told they needed to refund my consult (which they did.... and then told me they would never work with me.... they don't like combat veterans possibly?)) They continued to send the "send your test in" emails.... so I performed the test, poked my finger, bled like a hog in my bathroom, putting the blood on the card provided, making sure it is saturated to get to a certain line, letting it dry, and putting it in a special envelope. Getting it to the carrier....

2 weeks go by, not even a smoke signal. I email them: "Hey guys, any update? What is the ETA on the return of the lab results?" No response. 3 weeks go by... I called their number... no answer. I ran their OSINT and found out they are in what equates to a shopping mall in the NW Portland area (if memory serves me correctly). I sent a legal demand for the results of my test... then they want to argue with me via email for 2 days, they sent back my labs I PROVIDED TO THEM before the consult, telling me they met their statutory requirements for production of tests... I call them out on the fact that they are double-speaking (3 times deployed: 97B/E (counterintelligence/Interrogator), OIF/OEF 66MI/101st). They finally, when pinned with nowhere to go, told me, "We canceled that test on the 22nd of last month.... kick rocks..." in not-so-many words lol... so they solicited me to test, I tested, and then they had already canceled the test to begin with. Now I am receiving emails from Trustpilot claiming this is "defamation"... it's not defamatory... if it's true.
I have receipts (emails, video, call records, and the reports I filed with applicable governing bodies). So, in total, this is not someone who is just upset, flapping their gums. I was able to get my health in order by just talking to my PCP, and he is issuing my labs/TRT moving forward. I dealt with Hone before; they were professional. I dealt with PeterMD; they were professional... Alpha MD does not professionally deal with the public at all. They bait-and-switch labs, solicit tests to be fulfilled, and then cancel them, and the staff themselves can't handle some AAR after they mess up and have to have a coming-to-Jesus when they are brought to task for falsely advertising. I would avoid this company like the plague..... If they can't get a "free test" to you for a month and can't explain their process openly... how are they going to deliver the actual medicine? SMH, this is why I reported them to all applicable governing bodies for possible fraud, possible medical mishandling, and false engagement/inducement. Not a professional company... at all. If you continue (directed at Alpha MD) to say that I am defaming you.... You will be sued for defamation/slander/libel. Govern yourselves wisely. -SGT Roesler US Army OIF/OEF

The "free test" was NOT SHIPPED lol... I have the email where I make you admit it was 3rd party drop shipped, and you would provide tracking when you yourself had it... You can attempt to divert from the truth, but it will still find you. If you consider being served with legal preservation holds (spoiliation) to protect myself "threats"... guilty. Did I use strong language with your staff... after a month of being lied to, yea they got some WTF's.... who is defaming whom here? this isn't going to help your FTC, Nursing Board (WA/OK), and consumer reporting complaints. And then you attempt to report to trustpilot "illegal/defamation" so you can silence me... You want to silence combat vets when you drop the ball?

A "bait and switch" is a deceptive sales tactic where a company lures customers with a low-priced offer (the "bait"), only to claim the item is unavailable or inferior, and push a more expensive alternative (the "switch"). Merriam-Webster Legal Definition (which is what you did). If a combat veteran "threatened" your staff you have my details... where was the police report? I have the emails (only comms we used).

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

We take every patient experience seriously, but we also need to correct several important points in this review.

Your test kit was shipped. The delay you experienced was related to USPS transit, which is outside of our direct control. Our team did attempt to assist, but the interaction escalated to repeated profanity, threats, and abusive language toward our customer service staff.

At AlphaMD, we are committed to respectful, professional care. That standard applies both ways. When a prospective patient communicates with our team in a threatening or abusive manner, we reserve the right to discontinue the relationship and issue a refund rather than move forward with care.

We did refund your consultation fee and informed you that we would not be able to continue working with you. This decision was based on the conduct of the interaction, not your veteran status or any other personal characteristic. AlphaMD proudly supports veterans and active-duty service members, including through dedicated pricing.

We also strongly dispute the claims of “bait and switch,” fraud, or intentional mishandling. Lab options, costs, and processes can vary depending on the type of testing required, patient circumstances, and third-party lab/provider workflows. We understand frustration around shipping delays and process confusion, but we do not accept abusive treatment of our staff or false characterizations of our business practices.

We wish you the best with your PCP and future care.

Bewertet mit 5 von 5 Sternen

Top notch service

Top notch service, good value, excellent quality of products.

15. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

This is wonderful to hear. We’re proud to provide an experience that feels high quality from start to finish.

Bewertet mit 5 von 5 Sternen

Great clinic!

The providers really know what they are doing and respond to any questions I have very quickly. I have been with 2 other providers before and had terrible experiences. I have no plan to stop my trt with alphamd.

11. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

We’re glad to hear this, especially after your past experiences elsewhere. It means a lot to know our team has provided knowledgeable care and quick support. We appreciate your trust in AlphaMD.

Bewertet mit 5 von 5 Sternen

Fast easy dependable and friendly love…

Fast easy dependable and friendly love these guys

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

We’re glad your experience has been fast, easy, dependable, and friendly from start to finish. We really appreciate your support and your trust in AlphaMD.

Bewertet mit 5 von 5 Sternen

Alpha MD is first class!

I have yet to have a bad experience with Alpha MD! And I have been with them almost two years now! Thank you everyone there for helping my get part of my life back!

18. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

This is great to hear. Having your trust for nearly two years means a lot to us, and we’re so glad your experience with AlphaMD has been such a positive one. Knowing we’ve been able to help you get part of your life back is incredibly meaningful to our team. We truly appreciate your support and are honored to be part of your journey.

Bewertet mit 1 von 5 Sternen

Don’t believe the fake reviews,

Alpha try customer service is an embarrassment. 3 months waiting for refund. Each time told it’s been processed. Each time lied to. Always a processing error. Sure there are more negative reviews than posted. This is a scam company with irresponsible and disingenuous group of individuals masquerading as customer service. Gordon K.

3. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

We take feedback like this seriously. We have not been able to match this review to a customer record based on the name provided, and we would like to look into it further. If you have had an experience with AlphaMD, please contact us directly at contact @ alphamd.org with your full name and any order or account details so we can review the situation. We are committed to resolving legitimate concerns promptly and fairly.

Bewertet mit 5 von 5 Sternen

6 out of 5 Stars

Could not have asked for a better HRT provider. Have recommended to friends, family and fiancé (HRT available for females as well). Discovered Alpha MD’s subreddit (check it out) and have been a patient since. True patient-advocates with a wealth of knowledge and passion for alternative medicine.

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

Hearing this means a lot to us. We’re grateful that your experience with AlphaMD has been such a positive one, and it’s especially meaningful to know you’ve felt confident recommending us to the people closest to you. Providing thoughtful, patient-centered care and sharing knowledge in a way that truly helps people is at the core of what we do. We appreciate your support and your trust in AlphaMD.

Bewertet mit 5 von 5 Sternen

I am 64 and on TRT replace

I am 64 and on TRT replace. At first energy levels were up and feeling great. But lately no energy. I live in Canada and I wish I could use your services. I get your articles in my email and I think they are great. My wife would love to also use your service. Keep sending the great articles. Thank you.

29. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

It means a lot to hear this feedback. We’re glad you’ve found our articles helpful and worthwhile, and we’re sorry to hear your energy levels have not stayed where you want them to be. While we’re not currently able to serve patients in Canada, we hope to be there in the future. We truly appreciate your interest in AlphaMD and are grateful to have you reading along.

Bewertet mit 5 von 5 Sternen

These people do an excellent job

These people do an excellent job. Fast courteous and effective service. They respond within a day to all requests and send supplies quickly even to my remote address in a US territory. All for a fair price. Good job guys!

25. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

We’re so glad to hear this. Knowing that your supplies arrived quickly, even to a remote address, and that our team has been responsive along the way means a lot. Providing reliable service and clear support is something we care deeply about. We appreciate your trust in AlphaMD.

Bewertet mit 5 von 5 Sternen

Alpha MD is a great company

Alpha MD is a great company. Service has been good. My orders arrive on time they’ve always answered all my questions.

23. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

Thank you for your review. We’re glad to hear your orders have arrived on time and that our team has been able to answer your questions and support you throughout the process. We truly appreciate your trust in AlphaMD.

Bewertet mit 5 von 5 Sternen

Good turn around time

Good turn around time. Quality products. I've seen massive improvements in health. I feel better and look better. Quality outfit with these guys!

20. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

Thank you for the great review. We’re so glad to hear the process was smooth, the products met your expectations, and most importantly, that you’ve seen major improvements in your health. Feeling better and seeing those changes reflected outwardly too is what it’s all about. We truly appreciate your support and your trust in AlphaMD.

Bewertet mit 5 von 5 Sternen

They Treat Me Like Family

I've been a customer for about two years now, and even from the very beginning, they treated me like a valued customer. After two years, they treat me more like family. I've gotten to know each of the providers there very well. Every time I have a consult with one of them, they take their time, even going beyond the scheduled consult time on occasion, to make sure that they completely understand what it is that I need and that I completely understand what they think the solutions are. Working together like that over this length of time has greatly improved my health and given me confidence at 52 years old that I didn't know I would have.

21. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

Thank you for being with AlphaMD for the past two years and for sharing this. Hearing that you’ve felt cared for from the beginning, and even more so over time, means a lot to our team. We believe good care starts with listening, taking the time to understand each patient fully, and working together on the right path forward. We’re grateful to be part of your journey and honored by your trust.

Bewertet mit 5 von 5 Sternen

10+ months as a customer now.

I have been a customer for a little over 10 months now. I have been very satisfied with my experience so far. Questions sent via their site get answered thoroughly. I see myself being a customer for the near and long term future.

19. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

Thank you for taking the time to share your experience and for trusting AlphaMD over the past 10+ months. We’re grateful to have you with us.

It’s great to hear that you’ve been satisfied with your experience and that our team has been able to provide thorough answers to your questions. We work hard to make sure every patient feels supported, informed, and confident throughout their journey.

We truly appreciate your continued trust and look forward to supporting you for the long term.

Bewertet mit 5 von 5 Sternen

Super responsive and great guidance

Super responsive and great guidance. Always willing to help and explain.

15. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

Thank you for your review. We’re glad to hear our team has been responsive, helpful, and clear in guiding you through the process. We truly appreciate your trust in AlphaMD and look forward to continuing to support you.

Bewertet mit 5 von 5 Sternen

Partnership towards my best possible health outcomes

The entire experience up through receipt of my medications has been effortless, supportive and efficient. After having my chronic and debilitating issues dismissed or misdiagnosed for over a decade, it was a tremendous relief to no longer have to educate, wrestle with or cajole healthcare professionals into prioritizing my health and providing effective treatments. AlphaMD specialize in male hormone and metabolism optimization. Unlike the conventional allopathic healthcare system, their goal isn’t merely to get me to the average level of health, at the lowest possible cost. They are committed to helping me achieve my optimal health outcomes.

1. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

Thank you for this incredibly thoughtful review. We’re honored to be part of your health journey.

After years of feeling overlooked or misunderstood, finding care that feels supportive, efficient, and genuinely focused on your well-being can make all the difference. At AlphaMD, we believe our role is not just to help patients reach “average,” but to partner with them in achieving their best possible health outcomes.

We truly appreciate your trust in our team and are grateful for the opportunity to support you. Thank you again for sharing your experience.

Bewertet mit 5 von 5 Sternen

Outstanding Experience

Simple defined process! Switching was one telemedicine call and 2 minutes uploading required forms. The telemedicine provider patiently reviewed my treatment history and goals. No nonsense explanation of overall program and timelines. Total time invested about half an hour. After subscribing, my treatment plan was finalized that day. I had my medicine in hand 3 days after my appointment. Switching was far easier than I expected.

9. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

Thank you for the review. We’re glad the switch felt simple, efficient, and well explained from the start. Making the process clear and respectful of your time is important to us, so it’s great to hear that stood out. We appreciate you highlighting both the speed and the straightforward experience.

Bewertet mit 5 von 5 Sternen

Great experience and easy to navigate!

Great experience and easy to navigate!

Thank you!

6. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

Thank you for the feedback. We’re glad your experience felt smooth and easy to navigate. That’s exactly what we aim for, and we appreciate you choosing AlphaMD.

Bewertet mit 5 von 5 Sternen

Got recommended to Alpha MD by a…

Got recommended to Alpha MD by a friend. So far communication and customer service is great and more than that, I feel much better!

1. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

Thank you for sharing that. We’re glad the support from our team has stood out, and even more glad to hear you’re feeling better. That’s exactly the outcome we hope for, and we appreciate you trusting AlphaMD with your care.

Bewertet mit 5 von 5 Sternen

Exceptional Care, Real Results, and a Team That Truly Cares

I can’t say enough good things about Alpha MD. From day one, their team has gone above and beyond to make sure I’m taken care of—not just as a patient, but as a person.

Starting TRT can feel overwhelming, but they made the entire process simple, clear, and comfortable. They take the time to explain everything, answer every question, and tailor the treatment specifically to your needs. You never feel rushed or like just another number.

What really stands out is their consistency and level of care. They stay on top of your progress, make adjustments when needed, and genuinely want to see you improve and feel your best. The communication is excellent, and the support is always there.

Since working with Alpha MD, I’ve noticed real, tangible improvements in my energy, focus, and overall well-being. It’s been a game changer for me.

If you’re considering TRT or looking for a provider that actually cares about your results and your health, I highly recommend Alpha MD. You won’t find a more professional or dedicated team.

Five stars all the way.

31. März 2026
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Antwort von Alpha MD

Thank you for such a thoughtful and generous review. Hearing that you felt cared for as a person, not just a patient, means a great deal to our team. We’re honored to support you through every stage of the process and thrilled to know you’ve seen meaningful improvements in your energy, focus, and overall well-being. Your trust and recommendation truly mean a lot to us.

Bewertet mit 5 von 5 Sternen

Great on-boarding and great communication

AlphaMD and the entire team is fantastic. They listen to your symptoms and provide care that makes a difference. I've been a patient for almost 3 years and they've been quick to respond to any random question I have and go out of their way to help every individual person.

31. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

Thank you for being with us for nearly 3 years. That kind of trust means a lot. We’re so glad to hear our team’s communication, responsiveness, and personalized care have made a real difference for you. We truly appreciate your support and are grateful to be part of your journey.

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