American Blinds Bewertungen 

159
•
TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Terrible, four months it took to received our shutters and I later discovered why. American Blinds are no longer being manufactured in the USA, it's being manufactured in China. The shutters were act... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Had a major problem with a large and expensive blind. Talked to a couple of folks and all were helpful. Received a substitute and it was damaged in transit. Then started to communicate with Nicloe Lue... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I am so impressed with American Blinds. This was our second order from them, and we were lucky to hit a SALE! But even at full price, these would be THE PEOPLE for us. A friend referred me to them and... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Overall positive experience. Good quality and very reasonably priced. Did have an issue with measurement .... Bay window so brackets would run into each other and middle was too wide. Solution suggest... Mehr ansehen

Unternehmen hat geantwortet

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Informationen, die aus verschiedenen externen Quellen stammen

Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.


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3,8

Gut

TrustScore 4 von 5

159 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 25 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,8

Alle Bewertungen

(159)

32 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Use Caution ordering outdoor sun shades

I own a home in Belize and purchased all of my interior blinds from this company. They were on the expensive side, but all in all a great product. Then I decided to purchase the exterior blinds. They arrived and I loved them as much as the interior ones. However, after about 3 months, the stainless steel ball chains started rusting. I would do my best to clean them every time I used them to try to keep the rust off. After 6 months the chains broke on all three shades. I called customer service, they were very nice and ordered me new chains. However, I called again and asked what else I could do, as I did not want to have to replace the chains every 6 months. Considering the three shades cost me over $4,000 and are sold as outdoor shades, one would think they would have something better than a chain that would only last three months. They had no alternative. So I warn anyone that wants to purchase outdoor roller shades, be CAUTIOUS! The chains will rust and be unusable

After reading their reply, I will again CAUTION anyone wanting to purchase outdoor blinds until they have a better solution. It was not just one shade, it happened to all three of the shades we purchased. It is a definite flaw in the product. Having to get new chains every few months is not acceptable for the cost of the shades. They are very expensive and American Blinds needs a better solution in order to sell working shades.

30. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von American Blinds

I am sorry to hear that the chains have rusted. I can imagine that this is frustrating and I apologize for the inconvenience. I am happy to hear that you were able to utilize our 3-year warranty to have the chains replaced. Thank you for sharing your experience. -- Ava N

Bewertet mit 5 von 5 Sternen

Quality Blinds at a great price

Quality Blinds at a great price. Fits perfectly and looks very nice in my bedroom. Very reasonable shipping time. Thanks again

3. August 2023
Bewertung ohne vorherige Einladung
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Antwort von American Blinds

Thank you for sharing your experience, Joyce! Great to hear all is well with your order!

Bewertet mit 4 von 5 Sternen

Ordered 100% on line

Ordered 100% on line, perfect fit. Corded retention works fine, but that’s what died on the last one. If another in the same room dies, I’ll probably order from you again.

21. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von American Blinds

Douglas, thank you for taking the time to review us! I'm sorry to to hear of the issue with the previous blind. Please keep in mind, if you run into any concerns with your blinds, our Customer Service team is able to help with troubleshooting and warranty at (800) 575-8016 option 3.

Bewertet mit 5 von 5 Sternen

Consistently pleased with AB products

Great quality, pricing and fast production time!

26. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von American Blinds

Thank you so much for taking a moment to review your recent experience with us. I'm so glad to hear that your order arrived quickly, and was such a good fit for your project. We hope to work with you again soon!

Bewertet mit 5 von 5 Sternen

Great pricing with a promotion

Great pricing with a promotion and prompt manufacturing. Order built to specs submitted with order. Satisfied!!

10. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von American Blinds

Thank you so much for your kind review. We're so happy your order was to your satisfaction, and we hope to work with you again soon!

Bewertet mit 5 von 5 Sternen

They fit and look great

They fit and look great. Easy to install

17. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von American Blinds

Thank you so much for taking a moment to review your order. We are so happy these worked out for your project, and that your installation went great as well! We look forward to working with you again soon.

Bewertet mit 5 von 5 Sternen

Easy

Super easy to order and install.

30. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von American Blinds

Thank you so much for your kind review. We're so glad your items worked out for your space, and that the installation went so well also! We hope to work with you again soon.

Bewertet mit 5 von 5 Sternen

I like American Blinds

The order was handled well. The shipping package was excellent. Instruction were good and the installation was simple. Looks great, works well and the quality is excellent.
All good from this buyer.

10. Mai 2023
Bewertung ohne vorherige Einladung
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Antwort von American Blinds

Hello and thank you for taking the time to review your experience with us! I am so happy to hear that your product arrived in great condition and everything is running smoothly. We sincerely appreciate you trying our window treatments and hope to work with you again soon! - Chelsea

Bewertet mit 4 von 5 Sternen

Slow delivery from Mexico to US and hard to install …

Arrived later than anticipated and estimated but customer service was very helpful in tracking and expediting. Somewhat complicated to install. No instructions for installing Roller shade tension device. Had to modify the device to make the chain go through it. Seems like good quality overall, and will do the job, but I was expecting more.

20. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von American Blinds

Hello and thank you for taking the time to review your experience with us! I am sincerely sorry that your product did not arrive in the timeframe that you originally expected. However, I am happy to hear that you received it and were able to install despite the missing instructions for the tension device. We always appreciate the opportunity to improve and I will be sure to pass along this feedback to our manufacturer. Thank you for ordering with us and we hope to work with you again soon! - Chelsea

Bewertet mit 5 von 5 Sternen

Pretty yellow vines

Received the roller shade faster than they said I would. It matches the room perfectly (I did get a free sample first) and was easy to install. Looks great and operates smoothly. I would order from this company again.

24. Mai 2023
Bewertung ohne vorherige Einladung
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Antwort von American Blinds

Great to hear your shades turned out perfectly, Kel! Thank you for sharing!

Bewertet mit 5 von 5 Sternen

Great Company!

I have used this company many times over the years. I have always been satisfied with the quality of each product purchased.

1. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von American Blinds

Thank you so much for your kind review. We are so happy to hear you have had a good experience with us. We hope to work with you again soon, please let us know if we can assist in any other way!

Bewertet mit 5 von 5 Sternen

Excellent value and online…

Excellent value and online configuration/shopping user interface.

22. April 2023
Bewertung ohne vorherige Einladung
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Antwort von American Blinds

Clay, thank you for taking the time to send a review! Happy to hear all went well with your order!

Bewertet mit 5 von 5 Sternen

Exactly what we wanted

Exactly what we wanted. So easy and superb pricing! Thank you!!

1. Mai 2023
Bewertung ohne vorherige Einladung
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Antwort von American Blinds

Kim, glad to hear everything was as expected! Thank you for the review!

Bewertet mit 5 von 5 Sternen

The blinds came well packaged and all…

The blinds came well packaged and all the hardware included. We have ordered the same blinds from this company twice in the past and have never been disappointed. This time we decorated and replaced the previous blinds with a different color. The others are fine but just didn’t go with the new paint color. They installed easily and look great!

22. Mai 2023
Bewertung ohne vorherige Einladung
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Antwort von American Blinds

Hi Roger, great to hear you were able to find a new color that matches the new decor! Thank you for taking the time to share your thoughts!

Bewertet mit 2 von 5 Sternen

Blackout blinds that do not work

The blinds were manufactured in such a way that they hang slightly more than an inch from the window. I had ordered blackout blinds, and because of this manufacturer decision all kinds of light come into the room from the sides. I spoke with the company's service department who confirmed that the blinds did not have a defect; they were designed that way, and did no more to help. So the blinds are useless for what I purchased them for.

4. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von American Blinds

Hi Mark. I am sorry to hear that the shades did not provide the light bloackage that you expected. Please note that any factory deductions are listed on the product page under "Product Details" I apologize for any confusion. Please note that you can purchase a light blocker/light guard that will help block the light seeping in the sides. I hope this helps. -- Ava N

Bewertet mit 1 von 5 Sternen

Delays in production I called to find…

Delays in production I called to find out what the issue was customer service was good received an email saying blinds would ship on the 10th with a tracking number which didn't happen several days later different email different tracking number different production location but actual pickup from FedEx

10. Mai 2023
Bewertung ohne vorherige Einladung
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Antwort von American Blinds

Hi Jon, I am so sorry for any delays associated with your order! If there are any further concerns or if you do not receive it, please feel free to reach out to us at SocialCare@AmericanBlinds.com and we will be happy to look into it further! -- Patrick L, AmericanBlinds.com Social Care

Bewertet mit 5 von 5 Sternen

Great blinds, a little pricy

My wife has been buying cellular shades from American Blinds for the past 10 years. They last great, are easy to install (with a drill). The top-down / bottom-up style are great for letting in light at the top, while maintaining privacy.

1. April 2023
Bewertung ohne vorherige Einladung
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Antwort von American Blinds

Thank you for being a return customer and for taking the time to share your positive experience! -- Jessica N

Bewertet mit 5 von 5 Sternen

Same Quality, Same Colors 6 years Later

We ordered our first American Blinds 6 years ago, when we built our covered porch. The afternoon sun would be hot and blinding. My husband actually called and ordered the blinds himself. American Blinds were hung and problem solved.
Now, 6 years later we added a pool house, and the glare from the afternoon sun prevented my husband from watching TV. 6 years later, American Blinds still has the same quality material, same color offered and fixtures for installing.
So, the blinds on our covered porch and pool house all match - ordered 6 years apart.
American Blinds are very well made. Our 1st set has not faded, the pulleys work great - and I have nothing to say but good things. Order these blinds today. They last and do their job perfectly.

31. März 2023
Bewertung ohne vorherige Einladung
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Antwort von American Blinds

Thank you for being a return customer and for taking the time to share this feedback! -- Ava N

Bewertet mit 1 von 5 Sternen

Worst Experience Ever, No Product Delivered!

I have ordered many composite shutters in previous years from American blinds and the experience has been great. However, My latest order was made on 3/22/2023 and the experience has been horrendous. Upon ordering and placing the order, it stated that the normal time for delivery is sixty days after order. it is now over sixty days. About two weeks after placing the order, I received a notification stating the item had been shipped From china. The estimated delivery date was the last week in april. After not receiving the order on May 1st, I contacted American blinds and they advised the order was due to dock in Texas from China on May 5th 2023. On May 9th, I contacted American blinds once again and they advised the order Was not yet even in production in china, over sixty days later. Upon checking american blinds website, it said the same thing. After contacting American blinds for the 3rd or 4th time they advised 2 things, one was that it was still in production and the other customer Service rep said it was on the ship and not due to dock until the 2nd week in June. Upon checking google, every Link I clicked on stated it normally takes 3-4 Weeks to ship from China and 6 weeks for the longest time, but now it's well over that time frame. No one at american blinds seems to be in agreement with what is going on with the order. I am very concerned that I have been robbed of over a thousand dollars. I doubt that I will
ever receive the order and I doubt that I will ever be reimbursed for my $1,100 charge. Worst experience ever! Very disappointed.

9. Mai 2023
Bewertung ohne vorherige Einladung
American Blinds-Logo

Antwort von American Blinds

I am so sorry to hear that we have disappointed you and that you are still waiting for your order. Please note that this is not the norm and I apologize for any inconvenience this may have caused you. I would love to jump in and help! Can you please send me an email with your order number to socialcare@americanblinds.com. I am happy to help! -- Ava N

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