Wish I could zero stars…….The company is very dishonest and Michael Taylor does not keep his word. I booked them and provided a $200 deposit. I cancelled my booking and my Michael tried to say I was n... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I just want to let you guys know that I had a great experience booking a load with Jason walker. He was extremely helpful, professional and made the entire process smooth. He was very patient with us... Mehr ansehen
Blake did a great job juggling a complex pickup - and stayed with me every step of the way. The final cost equalled the lowest quotes I received, but I got the feeling that many of the competitors wer... Mehr ansehen
Michael Taylor was a great contact. he was very knowledgeable and patient. He asked questions other carriers did not. He followed up when new information was available. He quoted a price and stood... Mehr ansehen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
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I recommend this company 100 porcent…
I recommend this company 100 porcent .very professional and communicates all time with customers .Michael Taylor he do excellent work .good job never change .congrats 👏👏👏
Good job
Good job
We will for sure use this company again.
Highly recommend
Mathew provided an excellent shipment…
Mathew provided an excellent shipment service. Everything was handled smoothly and professionally from pickup to delivery. The communication was clear throughout the process, and the vehicle arrived on time without any issues. I am very satisfied with the service and would definitely use it again in the future. Highly recommended!
It’s a pleasure working with this…
It’s a pleasure working with this broker — always ready to help, instant payments, and a truly professional approach to their work
Marina did a great job by moving my car…
Marina did a great job by moving my car safely
good communication
Highly recommend without a doubt!
Throughout my process of inquiring and finding a carrier at a reasonable cost Jason Walker did an absolute great job of meeting my needs and budget. Communication and availability was well received with my experience!!!
This company is on point they get an A…
This company is on point they get an A from me not only they arranged for everything to go the right way for me with my schedule at the start to finish, what I also liked is they actually answered me back without delay..
Definitely would work with them again..
A wonderful company
A wonderful company — it’s easy and pleasant to work with them. We look forward to further cooperation.
Love the company
Love the company, payment on time, everything went smoothly.
best team good
I had a great experience working with Jason at American CarShip. From start to finish, Jason was professional, transparent, and highly responsive. He kept me updated throughout the entire process and ensured everything went smoothly with pickup and delivery. I truly appreciate Jason’s dedication and outstanding customer service. I highly recommend Jason and American CarShip to anyone looking for reliable and stress-free vehicle shipping.
Thank you for the excellent service!
Blake did a great job juggling a…
Blake did a great job juggling a complex pickup - and stayed with me every step of the way. The final cost equalled the lowest quotes I received, but I got the feeling that many of the competitors were mostly 'bots' - Blake was clearly a real person and he even followed up after delivery to be sure everything went well. The driver chosen was great - I wish I could add a review for them as well.
Grat company to work with
Grat company to work with, communication and service was great. Thank you
Satisfied customer
good communication
Worse experience ever
⭐☆☆☆☆ (1 Star)
This was by far one of the worst business experiences I have ever had. American CarShip, specifically Jason and Matthew, completely misled me from the beginning about the cost and process of shipping my vehicle from Honolulu to Texas.
I was given a quote and repeatedly assured that it was accurate. Based on that, I paid a $300 deposit. Only after I was locked in did the hidden charges start. First, I was hit with a $1,020 charge from Matson that was never disclosed in advance. Then I was pressured to pay an additional $849.99 carrier fee upfront, followed by another $318 so-called “port handling” fee. None of this was clearly explained before I committed. These fees were added one at a time, after the fact, which feels intentional and deceptive.
When I contacted Matson directly to get the truth, they were already aware of the shady and misleading practices connected to this situation. That confirmed that what Jason and Matthew were telling me was not honest.
Communication was terrible. I had to constantly chase them for updates. Calls and messages were ignored or answered with vague excuses. Meanwhile, I was paying for rentals and losing time and money, while my vehicle sat stuck at the port because of their mismanagement.
Despite paying thousands of dollars, I still did not receive the service I was promised. Instead, I was left stressed, frustrated, and forced to find another carrier to finish the job. This entire experience caused unnecessary financial strain and emotional stress during an already difficult relocation.
This was not just poor service — it was misleading, unethical, and unprofessional. I feel completely taken advantage of. No customer should ever be treated this way.
I strongly warn anyone considering American CarShip: do not trust their quotes, do not trust their promises, and do not put yourself in the position I was put in. There are far more honest and transparent companies out there.
review
I had a great experience working with Michael Taylor. He is professional, knowledgeable, and always responsive. He explains things clearly and provides reliable guidance. I feel confident in my investment decisions thanks to his support.
Muy buenos en su trabajo
Good Job Davin
experience was very great
My total experience was very good. I have shipped cars multiple times and Marina Rose was so helpful and quick to get my car transported. She was very thorough and professional. Everything was done online and so fast and easy. Will definitely recommend this company from my five star experience.
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